Archives: Agenda

OPENING INTERACTIVE PANEL DISCUSSION: How the industry is envisioning the future of clinical supply chain in the next 10 years! 📊 LIVE POLL

In one sentence, what is one thing clinical supply chains do today that will be completely obsolete 10 years from now?

What is currently the primary bottleneck preventing your organization’s clinical supply chain from modernizing?

  • What will define clinical supply leadership in 2030?
  • Digital Transformation & The End of Static Tools: Moving from reactive spreadsheets and basic IRT to AI-powered end-to-end visibility
  • Organizational Evolution & Bridging Innovation Gaps: Dissolving internal silos, cross-functional realignment, and learning from commercial supply chains
  • Workforce Transformation & Sustainable Operations: Equipping supply chain teams with data science and digital skills alongside clinical expertise while meeting ESG mandates

Moderator: Vendor Opportunity

AI in hospitality — Threat, Tool or Turbocharger?

  • Is the UK market ready for full adoption of AI and how does it compare to the rest of Europe
  • Practical and concrete ideas of how to implement AI for efficiency
  • How to evaluate and prioritise investments
  • The payback period: what owners and operators want to see
  • How to ACTUALLY use AI in your hotel
  • Identifying the potential threats such as cyber security, loss of human touch and vendor lock-in and opaque models

Senior industry representative

Automating UK Hospitality: Seamless Service or Screen Fatigue?

  • Human vs digital: where UK guests prefer people or self-service
  • Omnichannel, not overload: connect channels without spamming guests
  • Future lobby: rethinking space and service around automation
  • Personalisation vs privacy: use data responsibly under UK GDPR
  • Proven ROI: focus on tech that cuts cost and improves quality

Senior industry representative

Can AI and Automation Solve the Labour Challenge in the UK Hospitality Market?

  • Automation vs augmentation: where AI should replace tasks not people and where human touch wins
  • Where it pays back fastest: UK labour economics and the roles/processes most suited to automation
  • What’s working on the ground: best practices from operators using workforce tech —plus robots/AI: genuine game changers or expensive gimmicks?
  • Proving impact and getting teams onboard: productivity, service quality and retention metrics

Senior industry representative