Archives: Agenda

• Managing regulatory, operational, and cultural considerations for successful site activation: Outsourcing for global submissions
• Insights into emerging geographies and how to navigate varying cultural landscapes
• Diving into the practical realities of managing multiple vendors, with strategies for maintaining consistency and compliance across borders
• Strategies for sponsors to optimize patient recruitment, site engagement, and trial efficiency in evolving clinical landscapes

Presented by Emmaus Life Sciences

• Bringing the patient voice into every stage of development and embedding patient advocates from day one, moving from feedback to true co-creation across the trial lifecycle
• Breaking down barriers in access, diversity, and language to expand participation, build trust, and make trials truly patient-centered
• Simplifying participation and communication to reduce burden, improve understanding, and generate richer, more meaningful data
• Leveraging patient experiences to help change the landscape, making clinical trials better for patients worldwide

As insurers face mounting operational and demographic pressures, we explore whether agentic AI can move beyond hype to become the industry’s next true transformation layer.

As insurers face growing pressure to process unstructured data faster and more accurately, document intelligence is becoming a critical capability across underwriting, claims, compliance and servicing workflows. We will go through

• Common implementation pitfalls: from poor data quality to disconnected workflows and low user adoption
• Exploring what is Agentic Document Extraction
• Where AI driven document processing is delivering measurable impact today across claims, underwriting and customer operation

The AI Advantage in Insurance: Winning On Customer Experience

• Where AI is delivering real CX results
• Reduce churn & boost retention
• Personalised, digital-first journeys

Allan Christian
General Manager
Engage

• What intelligent automation has actually delivered vs. where expectations have fallen short
• Cutting through the hype: what’s realistically achievable today and what’s coming next
• Why people remain the critical success factor in automation and AI

MODERATOR: Craig Beattie, Principal Analyst, Celent

Underwriting, AI, CX, Product, and Market Forces