Priority benefits & “must-have” claims: Which health outcomes drive choice today (e.g., high protein/satiety, gut health/probiotics, immunity, bone & muscle health, heart health, weight management), and how do these vary by consumer segment and occasion?
Sugar, fat and “naturalness” trade-offs: How are shoppers balancing low/zero sugar, reduced fat vs. full-fat, clean label/minimally processed, and “no artificial” expectations—and where are they willing to compromise for taste?
Functional formats & ingredient credibility: What formats are winning (drinkable, Greek/skyr, fortified milks, kefir, cottage cheese, kids’ dairy) and which ingredients are most trusted (live cultures, vitamin D/calcium, lactase, fiber, omega-3, collagen)?
Proof, regulation and communication: What level of evidence do consumers expect, which claims feel believable vs. overreaching, and how should brands communicate benefits on-pack and through digital without triggering skepticism?