2018 Award Categories for CXFS!
If you would like to nominate your initiative for a prestigious Customer Experience in Financial Services Award, please email events@arena-international.com for your nomination pack.
Please see the full list of categories below.
Strategy Awards
Best CX Business Model
Best Product or Service Innovation
Best Brand Engagement
Best Customer Insight and Feedback Initiative
Best Employee Engagement Initiative
Best Business Change or Transformation Initiative
Channel Awards
Best Customer Experience- Branch
Best Customer Experience- Mobile
Best Customer Experience- Website
Best Customer Experience- Call Center
Best Use of Social Media
Best Omni-Channel Customer Experience
Technology Awards
Best Technology Implementation- Back-Office
Best Technology Implementation- Front-End
Best Client On-boarding Initiative
Best Use of Data and Analytics
Industry Awards
Best Customer Experience- Banking
Best Customer Experience- Insurance
Best Customer Experience- Wealth Management
Best Customer Experience- Cards
Best Customer Experience- Independent Financial Advisors
Best Customer Experience- Alternative Financial Service Providers
Leadership Awards
Leadership in Customer Experience- Institution
Leadership in Customer Experience- Team
Leadership in Customer Experience- Individual
SPONSORSHIP OPPORTUNITIES
Arena’s business-to-business events offer a myriad of opportunities for sponsors and exhibitors to drive their businesses forward.
Our sponsorship packages help companies educate ther target market on key industry issues and spread brand awareness throughout the
industry.
If you want to discuss how we can help you generate leads and add-value to your corporate and brand image please contact:
Paul Adams
pauladams@arena-international.com
+44 (0)20 7936 6948
Speaker opportunities
We identify and invite individuals we believe to be the best speakers in the market, if you think you can make a difference to the quality of our events please contact:
Hannah Toms
Hannah.Toms@arena-international.com
+44 (0)20 7936 6855