A Letter From The Producer
Dear Industry Colleague,
A very warm welcome to the 5th annual Asian Banking Forum (ABF): Southeast Asia 2018. With digital innovation transforming Southeast Asia’s banking scene at a breath-taking pace, ABF focuses on 4 key themes to dissect the challenges, pinpoint opportunities and address the practical considerations for achieving the objective of remaining a relevant and engaging bank.
The 4 Key Themes are:
- Leveraging big data & artificial intelligence for enhanced customer experience
- Investigating opportunities to acquire external data resources and the uses of this data to create a more customer centric bank
- Defining the future of retail banking as we move to a cashless society
- Assessing the opportunity to integrate, collaborate and benefit from fintech
With consumers comparing their banking experience with their social media and retail ones, financial institutions must now decide if they are ready to optimise the customer experience or run the risk of being left behind.
The Asian Banking Forum’s agenda is built around current concerns of industry players in the region. With the region in focus, we have assembled an outstanding speaker line-up to provide in-depth analysis on key developments that are shaping the region’s banking sector. We are looking forward to solutions, thought-provoking discussions and also potent questions that we are certain will be raised during our panel sessions.
This will be an excellent opportunity to meet, network, and exchange ideas with your peers and we guarantee you will have a productive and rewarding time with us.
Programme Director, Asian Banking Forum: Southeast Asia
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