During the roundtable discussion session, the conference hall will be divided into zones. Delegates can choose which zone they would like to join. Each zone will be led by a table moderator and will focus on a different challenge within the industry. After 30 minutes, delegates will have the opportunity to swap and choose a different table, and each roundtable will run twice.
Navigating communication styles by tailoring approaches for different patient personalities
Roel van der Heijde, Facilitator & Trainer, Patient Experience Association The Netherlands
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