Archives: Agenda

• The impact of the new UK clinical trial regulations coming into force in April 2026 and what they mean for sponsors, investigators, and trial delivery
• Government priorities and progress across the UK clinical research ecosystem two years on
• How artificial intelligence is transforming clinical trial design, feasibility, patient identification, and operational efficiency
• Cross-sector collaboration between regulators, industry, and the NHS to strengthen the UK’s position as a leading destination for clinical research
• Looking ahead: building a more agile, technology-enabled clinical trials environment in the UK

Customer experience strategies, products and design that has been around for decades is no longer fit for purpose. The customer of today and into the future is at home in an always on, digital first world. But no one wishes to eliminate the human relationships and understanding that have built this industry over centuries.

• Which elements of customer design would you like to see sent to a charity shop?
• What limiting beliefs should be consigned to the bin?
• Which strategies and experiences should never reemerge as a retro trend?

Audience engagement exercise with senior speakers from the day on stage

[Moderator] Liz Lumley, Independent Journalist