7th Annual Artificial Intelligence in Financial Services Conference 2024

Explore the latest innovations in Artificial Intelligence and discuss how they are being used to enhance the Financial Services industry.

9 - 10

September

2024
  • Nobu Hotel Portman Square, London, UK
  • Complimentary

Why attend?

WHAT TO EXPECT FOR 2024?

  • Gather expert insight from an impressive speaking faculty, 60% of which are director+ level from the biggest FS companies in the industry.
  • Discover the latest innovation and updates from a remarkable agenda, which covers both front-end and back-end themes.
  • Enjoy two days of invaluable networking opportunities.
  • Be part of timely and relevant conversations and hear about topics that are trending in the industry, including Chat GPT and the best ways to manage the novel risks and challenges of AI.

150+

Attendees

15+

Exhibitors

25+

Speakers

75%

Attendees at Director+ level

150+

Attendees

15+

Exhibitors

25+

Speakers

75%

Attendees at Director+ level

Artificial Intelligence in Financial Services 2023

Agenda

  • 9 Sep 2024
  • 10 Sep 2024
Expand All

8 AM

Registration

8:45 AM

Chair’s Opening Remarks and Setting The Scene

Speakers

Isabel Al-Dhahir
Principal Analyst, GlobalData

9 AM

Keynote: Discussing rights to data, privacy and risks in an evolving digital landscape

• How is the Finance industry navigating AI safety regulations in their daily operations?
• Detecting how companies are managing their data and AI risks in a transforming digital ecosystem
• Unravelling challenges of data privacy and GDPR whilst using AI to leverage services to clients

Speakers

Jason Maude
Chief Technology Advocate, Starling Bank

9:30 AM

Reserved for CID

10 AM

Panel discussion: Leveraging automation and AI to save time and costs

• Exploring factors affecting costs and time efficiency
• Re-evaluating strategies and tools supporting automation and GenAI to optimise performance
• Risks vs results: Can taking risks possible help to generate better results?
• How is your business saving time and boosting productivity?

 

Senior representative, CID

Speakers

Rowena Everson
Head Digital Channels & Data Science, Standard Chartered Bank
Jules Ferdinand Pagna Disso
Head of Cyber Risk Intelligence, Insider Technology Risk and Digital Asset Risk, BNP Paribas
Isabel Al-Dhahir
Principal Analyst, GlobalData

10:30 AM

Reserved for Boost.AI, Gold Partner

11 AM

Morning Refreshments and Networking

11:30 AM

How are you translating and summarising information in your business?

• Translating technical data results to your teams to reduce delayed services and time
• Capturing clientele behaviour using GenAI to smartly segment product interest and services
• Discussing methods to overcome and reduce hallucinations and biases in your results
• Evaluating the use of GPT and GenAI to successful execute high productivity

Speakers

Nombuso Matsape
Head of IT Digital Data and Innovation Business Engagement, ICBC Standard bank

12 PM

Reserved for CallMiner, Silver Partner

12:30 PM

Where are we currently at with Chat GPT and large language models?

• Re-compassing uses of ChatGPT and evaluating successful results from LLMs
• What have we been seeing and what do we want to hear?
• Building resistance against false yields by adapting and training your machine to successfully deploy
• Cultivating new development plans and protypes to reach your strategy goals

Speakers

Dale Jones
Head of Data Insights, RBS International, NatWest Depositories and Trustees

1 PM

Reserved for Diffblue, Tech Spotlight Partner

1:15 PM

Lunch and Networking

2:15 PM

Fireside chat: Avoiding the hype and keeping sight of value whilst AI continues to boom

• Planning how to prepare when the AI boom fades and enters a slump
• Investigating opportunities and scope to more creative and productive roles supported by AI
• How are companies currently using LLMs, GenAI, RPA and machine learning to leverage their overall ROIs?
• Can industry trends determine business decisions in a generative era?

Speakers

Edmund George
Head of Data Science & Analytics, C. Hoares & Co.
Isabel Al-Dhahir
Principal Analyst, GlobalData

2:45 PM

Reserved for M-Files, Silver Partner

3:15 PM

Mitigating against fraud and financial crime in AI

• Battling against deepfake, voice detection and manipulative techniques to threaten customers and business in Finance
• Who has the key to decode and identify between a truthful and fraud transaction?
• Accuracy and potential prospects of AI in identity verification
• Can biometric authentication help bring back trust of customers and overcome challenges of fraud?

Speakers

Jules Ferdinand Pagna Disso
Head of Cyber Risk Intelligence, Insider Technology Risk and Digital Asset Risk, BNP Paribas

3:45 PM

Panel discussion: Crafting the insurance world with automation and GenAI

• Pinpointing challenges of reporting, claims and data collection in Insurance
• Investigating how Insurance is dealing with fraud detection
• How far behind is the Insurance sector in using AI?
• Discussing developments of AI use in various functional fields

 

Senior representative, GFT Technologies

Speakers

Gareth Davies
Global Head of Fraud, Allianz Commerical
Chris Pearce
Head of Data Science, eSure
Isabel Al-Dhahir
Principal Analyst, GlobalData

4:15 PM

Mid-Afternoon Refreshments

4:45 PM

Fireside chat: Deciphering how to safeguard your data from hallucinations

• Investigating why hallucinations are created within a programme with live examples
• How are you teaching GenAI and LLMs to output your data?
• Delving into factors that contribute to hallucinations in your data and how to avoid them
• Is providing more specific AI prompts the solution to resolving hallucinations and biases?

Speakers

Todd Coletto
Rates Business Development Lead, Citi
Isabel Al-Dhahir
Principal Analyst, GlobalData

5 PM

Reserved for Appian, Tech Spotlight Partner

5:15 PM

Closing keynote: Realising the potential of AI / Machine Learning and big data in financial services

• How are firms dealing with the realisation of Big Data’s large and varied data sets to improve business outcomes through enhanced analytics?
• How can data be better aggregated to improve automation on the trading desk?
• Data as a differentiator: How are firms using alternative data sources, AI and Machine learning techniques for data insight?
• How can firms successfully integrate AI and ML tools into trading workflows?
• How will trading analytics continue to improve the evolving trader’s workflow?
• What are the potential and benefits of Generative AI and LLMs? How disruptive could this be for trading?

Speakers

Eugenia Shynkevich
Head of Quant Solutions, Senior Vice President, BNY Mellon

5:30 PM

Chair’s Closing Remarks

5:45 PM

Drinks Reception

8 AM

Registration

8:45 AM

Chair’s Opening Remarks and Setting The Scene

9 AM

Keynote: The economy is down, but AI is hot: Examining how Gen AI and automated data themes can boost your revenue and ROI

• Finding good eligibility and customer interest in AI to enhance revenue streams
• Uncovering AI investment opportunities and where to grow
• With an AI hype, how are you increasing innovation and productivity with current resources?
• Balancing between risks and growth
• Generating ways to increase in-house stakeholder satisfaction whilst increasing CX
• Where are we at with ChatGPT and how is it currently being implemented?

Speakers

Simonti Basu
WCL Data Controls Director, HSBC

9:30 AM

Gold Sponsor available

10 AM

Pinpointing ways to truly understand our customers to deliver better CX results

• Examining how the industry is navigating their LLMs, chatbots and AI to deliver CX
• Elevating operational strategies to recognise customer behaviour and data better
• Launching new techniques of automation to elevate hyper-personalisation without sounding static

Speakers

Stephen Ainsworth
Head of Mid-Corporate East, Barclays

10:30 AM

Panel discussion: Women in AI: Bringing inclusivity and diversity in finance

• Investigating opportunities and encouraging women working in AI
• How can we improve an imbalance in diversity and inclusion within Finance?
• Building from the past; how can we learn from others to present greater opportunities to women in AI?
• Shaping innovation and culture in AI for a better future

 

Senior representative, Workday

Speakers

Helen Krause
Head of Data Science Insights, Citi Group
Sabah Carter
Chief Data, Intelligence and Technology Officer, FSCS
Simonti Basu
WCL Data Controls Director, HSBC
Divya Kesavan
Head of Data Science, Barclays
Kshitjia Joshi
Vice President (Data Science), Group Data Office, Nomura International
Emily Campbell-Ratcliffe
Head of AI Assurance - Responsible Technology Adoption Unit, Department for Science, Innovation and Technology

11:10 AM

Morning Refreshments and Networking

11:30 AM

Fireside chat: Transforming the world of CX in Finance •

• Evaluating challenges in enhancing APIs and ChatGPT in open banking
• Discussing measures to manage financial crime and data risks to protect customers?
• Investigating compensation claims and the scope to improve CX platforms

Speakers

Sabah Carter
Chief Data, Intelligence and Technology Officer, FSCS
Isabel Al-Dhahir
Principal Analyst, GlobalData

12 PM

Reserved for SAS

12:30 PM

Emerging introduction of Model Risk SS123 and regulations in Finance

• Uncovering how the government’s approach to AI accountability and protection has affected business decision and operation
• Aligning government AI safety initiatives and streamlining AI frameworks to enhance performance
• Examining implementations of new risk management principles and the MRM framework in Finance
• How are we ensuing regulation commitments are met and in what manner are we enforcing them safely?

Speakers

Emily Campbell-Ratcliffe
Head of AI Assurance - Responsible Technology Adoption Unit, Department for Science, Innovation and Technology

1 PM

Reserved for Squirro, Tech Spotlight Partner

1:15 PM

Lunch and Networking

2:15 PM

Panel discussion: Evaluating real-world practices of emissions and ethics of AI

• Overviewing ethical concerns of implementing LLMs, GenAI, models, transparency, and responsibility
• To what extent is AI considered unethical?
• Exploring the significance of AI safety and tackling risks of hallucinations in ethical audits
• Who has the answer to efficiently showcase emissions, ethics and ESGs reports supported by AI?
• Discussing potential techniques to enhance ethical data analysis and reporting using AI

 

Panel Sponsor available

Speakers

Dr Paul Dongha
Group Head of Data & AI Ethics, Lloyds
Jamie Farnes
Lead Data Scientist, Nationwide Building Society
JoAnn Stonier
Mastercardfellow Data and AI, Mastercard
Isabel Al-Dhahir
Principal Analyst, GlobalData

2:45 PM

Silver Sponsor available

3:15 PM

Exploring live cases of synthetic data to successfully enhance AI and large language models

• Learning how to create quality and diverse synthetic data to produce fairer and effective results
• How are you teaching your AI to output data and become more robust?
• Examples of synthetic data implementations to enhance AI and LLMs
• Scope to development and reaching strategy goals

Speakers

Deepak Paramanand
Director of AI Research & Product Management, JP Morgan

3:45 PM

Silver Sponsor available

4:15 PM

Mid-Afternoon Refreshments

4:45 PM

Closing keynote: Augmenting decision-making capabilities and machine learning in a fast-paced environment

• Focusing on augmenting strategies and performance results
• Exploring techniques to modify decisions and capabilities made from GenAI and machine learning to enhance task efficiency and performance
• Current challenges and trends in explainability using machine learning and language model

Speakers

Dr Paul Dongha
Group Head of Data & AI Ethics, Lloyds

5:15 PM

Chair’s Closing Remarks and Closing The Scene

5:30 PM

Conference Close

Speakers

Select a speaker to learn more

Back
Isabel Al-Dhahir
Principal Analyst, GlobalData

Session Details:

Chair’s Opening Remarks and Setting The Scene

2024-09-09, 8:45 AM

Session Details:

Panel discussion: Leveraging automation and AI to save time and costs

2024-09-09, 10:00 AM

Session Details:

Fireside chat: Avoiding the hype and keeping sight of value whilst AI continues to boom

2024-09-09, 2:15 PM

Session Details:

Panel discussion: Crafting the insurance world with automation and GenAI

2024-09-09, 3:45 PM

Session Details:

Fireside chat: Deciphering how to safeguard your data from hallucinations

2024-09-09, 4:45 PM

Session Details:

Fireside chat: Transforming the world of CX in Finance •

2024-09-10, 11:30 AM

Session Details:

Panel discussion: Evaluating real-world practices of emissions and ethics of AI

2024-09-10, 2:15 PM

View In Agenda
Next speaker
Back
Jason Maude
Chief Technology Advocate, Starling Bank

Jason Maude is a coder, coach, and public speaker. He has over a decade of experience working in the financial sector, primarily in creating and delivering software. He is passionate about explaining complex technical concepts to those who are convinced that they won't be able to understand them.

Session Details:

AI explainability and fairness to expand the use of fair and trusted AI

2023-09-07, 9:00 AM

Session Details:

Panel Discussion – AI in Financial Services: Transforming customer experience in the era of digital transformation

2023-09-07, 10:30 AM

Session Details:

Keynote: Discussing rights to data, privacy and risks in an evolving digital landscape

2024-09-09, 9:00 AM

View In Agenda
Next speaker
Back
Simonti Basu
WCL Data Controls Director, HSBC

Simonti is the Head of Data Controls for HSBC driving strategy, design, and mobilisation of strategic data programmes, for Commercial and Global Banking Businesses for ESG, Data Controls and streamlining of credit operations.

She has 15+ years of experience in financial services, spanning consulting with EY and banking (global banking and markets, commercial banking) which involved designing customer journeys, operating models, putting in place control frameworks, impact analysis of markets regulations and trends and identification of digitization and commercialization opportunities.

Session Details:

Panel Discussion – Harnessing the power of AI by embedding risk management into the design of the solution

2023-09-07, 5:15 PM

Session Details:

Keynote: The economy is down, but AI is hot: Examining how Gen AI and automated data themes can boost your revenue and ROI

2024-09-10, 9:00 AM

Session Details:

Panel discussion: Women in AI: Bringing inclusivity and diversity in finance

2024-09-10, 10:30 AM

View In Agenda
Next speaker
Back
Stephen Ainsworth
Head of Mid-Corporate East, Barclays

Session Details:

Pinpointing ways to truly understand our customers to deliver better CX results

2024-09-10, 10:00 AM

View In Agenda
Next speaker
Back
Divya Kesavan
Head of Data Science, Barclays

Session Details:

Panel discussion: Women in AI: Bringing inclusivity and diversity in finance

2024-09-10, 10:30 AM

View In Agenda
Next speaker
Back
Helen Krause
Head of Data Science Insights, Citi Group

Session Details:

Panel discussion: Women in AI: Bringing inclusivity and diversity in finance

2024-09-10, 10:30 AM

View In Agenda
Next speaker
Back
Kshitjia Joshi
Vice President (Data Science), Group Data Office, Nomura International

Session Details:

Panel discussion: Women in AI: Bringing inclusivity and diversity in finance

2024-09-10, 10:30 AM

View In Agenda
Next speaker
Back
Deepak Paramanand
Director of AI Research & Product Management, JP Morgan

Session Details:

Adopting synthetic data to enhance AI and machine learning models

2023-09-06, 12:30 PM

Session Details:

Exploring live cases of synthetic data to successfully enhance AI and large language models

2024-09-10, 3:15 PM

View In Agenda
Next speaker
Back
Jules Ferdinand Pagna Disso
Head of Cyber Risk Intelligence, Insider Technology Risk and Digital Asset Risk, BNP Paribas

Session Details:

Panel discussion: Leveraging automation and AI to save time and costs

2024-09-09, 10:00 AM

Session Details:

Mitigating against fraud and financial crime in AI

2024-09-09, 3:15 PM

View In Agenda
Next speaker
Back
Eugenia Shynkevich
Head of Quant Solutions, Senior Vice President, BNY Mellon

Session Details:

Closing keynote: Realising the potential of AI / Machine Learning and big data in financial services

2024-09-09, 5:15 PM

View In Agenda
Next speaker
Back
Emily Campbell-Ratcliffe
Head of AI Assurance - Responsible Technology Adoption Unit, Department for Science, Innovation and Technology

Session Details:

Panel discussion: Women in AI: Bringing inclusivity and diversity in finance

2024-09-10, 10:30 AM

Session Details:

Emerging introduction of Model Risk SS123 and regulations in Finance

2024-09-10, 12:30 PM

View In Agenda
Next speaker
Back
JoAnn Stonier
Mastercardfellow Data and AI, Mastercard

Session Details:

Panel discussion: Evaluating real-world practices of emissions and ethics of AI

2024-09-10, 2:15 PM

View In Agenda
Next speaker
Back
Dale Jones
Interim Head of Client Portfolio Insights, NatWest Commercial & Institutional

Dale has over 10 years of data analytics experience in the asset & wealth management industry covering audit, compliance and cloud transformation programmes. Dale leads the Client Insights & Analytics team for NatWest Trustee & Depositary Services. He has a Bachelor of Science in Medical Microbiology from the University of Leeds and certifications for SQL, Python programming and the CFA Investment Management Certificate.

Next speaker
Back
Rowena Everson
Head Digital Channels & Data Science, Standard Chartered Bank

Rowena has an international career in banking and FSIs, working in Singapore, Hong Kong, Manila, Warsaw and London in transformational change roles and start-ups.

As the founding CEO of Stanchart’s newest subsidiary in Poland, she established Eastern Europe’s premier cyber security centre of excellence as well as the entire physical and operational infrastructure and a highly tuned branding program.

Now Rowena is leading the digital transformation program for Europe-Americas. She is a Board Director of Standard Chartered Poland as well as the SC Ventures fintech Let's Bloom, a tribunal panel member of the Financial Reporting Council and an Ambassador for the Women in COO Community.

Session Details:

Panel discussion: Leveraging automation and AI to save time and costs

2024-09-09, 10:00 AM

View In Agenda
Next speaker
Back
Nombuso Matsape
Head of IT Digital Data and Innovation Business Engagement, ICBC Standard bank

Session Details:

How are you translating and summarising information in your business?

2024-09-09, 11:30 AM

View In Agenda
Next speaker
Back
Sabah Carter
Chief Data, Intelligence and Technology Officer, FSCS

Ms Carter is Chief Data, Information and Technology Officer (CDITO) at the Financial Services Compensation Scheme (FSCS). Previously she was CIO Enterprise Systems and CIO Global Operations for News Corp and led strategic relationships with technology partners and social media platforms. She led key business initiatives for News Corp, including building their Indian (Bangalore) off-shore capability. Ms Carter has held a number of Technology leadership roles delivering ‘business transforming’ change to internal and external audiences across numerous industry sectors including Media, Education, Telecoms and Government.

Session Details:

Panel Discussion – Are ChatGPT and other Large Language Models good for you?

2023-09-06, 3:15 PM

Session Details:

Panel discussion: Women in AI: Bringing inclusivity and diversity in finance

2024-09-10, 10:30 AM

Session Details:

Fireside chat: Transforming the world of CX in Finance •

2024-09-10, 11:30 AM

View In Agenda
Next speaker
Back
Edmund George
Head of Data Science & Analytics, C. Hoares & Co.

Session Details:

Fireside chat: Avoiding the hype and keeping sight of value whilst AI continues to boom

2024-09-09, 2:15 PM

View In Agenda
Next speaker
Back
Dr Paul Dongha
Group Head of Data & AI Ethics, Lloyds

Session Details:

Demystifying complex AI and data ethics to achieve responsible AI practice

2023-09-07, 10:00 AM

Session Details:

Panel discussion: Evaluating real-world practices of emissions and ethics of AI

2024-09-10, 2:15 PM

Session Details:

Closing keynote: Augmenting decision-making capabilities and machine learning in a fast-paced environment

2024-09-10, 4:45 PM

View In Agenda
Next speaker
Back
Todd Coletto
Rates Business Development Lead, Citi

Session Details:

Fireside chat: Deciphering how to safeguard your data from hallucinations

2024-09-09, 4:45 PM

View In Agenda
Next speaker
Back
Gareth Davies
Global Head of Fraud, Allianz Commerical

Session Details:

Panel discussion: Crafting the insurance world with automation and GenAI

2024-09-09, 3:45 PM

View In Agenda
Next speaker
Back
Jamie Farnes
Lead Data Scientist, Nationwide Building Society

Session Details:

Responsibly managing AI/ML risk amidst the hype

2023-09-07, 4:45 PM

Session Details:

Panel discussion: Evaluating real-world practices of emissions and ethics of AI

2024-09-10, 2:15 PM

View In Agenda
Next speaker

Plan Your Visit

Venue

Nobu Hotel Portman Square

22 Portman Square, London W1H 7BG

Sponsors

Select a sponsor to learn more

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GOLD PARTNER

SILVER PARTNERS

TECHNOLOGY SPOTLIGHT PARTNERS

PANEL PARTNERS

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Enquiry

Contact Us

SPONSORSHIP ENQUIRIES

Valentin Gerasimuk

Head of Sponsorship Sales

+44 20 7149 5973

SPEAKER ENQUIRIES

Zaynah Aslam

Conference Producer

+44 20 4540 7613

MARKETING ENQUIRIES

Madelayne Goodall

Marketing Manager

SPONSORSHIP ENQUIRIES

To enquire about sponsorship opportunities for the conference, please contact:

Valentin Gerasimuk

Head of Sponsorship Sales


+44 20 7149 5973

SPEAKER ENQUIRIES

To enquire about speaking opportunities for the conference, please contact:

Zaynah Aslam

Conference Producer


+44 20 4540 7613