Customer Experience in Financial Services 2023

London, UK
27th-28th June, 2023

Customer Experience in Financial Services 2023

After a successful in-person launch of the Customer Experience in Financial Services conference, we're excited to bring back the coveted event for it's 3rd edition to London on the 27th and 28th June 2023.

Building upon key themes across our financial services portfolio, the event will offer a dedicated space to explore next-level thinking and innovation transforming how the sector delivers excellence in client service.

Attendees will gain exclusive insight into the exciting initiatives in customer-centric transformation and digitalisation. The conference is an unmissable opportunity for financial services professionals to stay on top of the latest advancements in the industry.

We look forward to seeing you at the 3rd Annual Customer Experience in Financial Services conference!

What to Expect for 2023?

The annual Customer Experience in Financial Services conference is the ultimate conference for the financial sector to drive seamless experiences and thrive in the digital age as we enter the ‘new normal’








Attendees at Director+ level

Why attend?

  • Meet relevant specialists and form long-lasting connections

  • Hear high-level case studies from industry leaders

  • Arrange 1-2-1 meetings and turn insights into action to succeed

Sponsor Information

To enquire about sponsorship opportunities for the conference, please contact:

Valentin Gerasimuk
Head of Sponsorship Sales
T: +44 20 7149 5973

Speaker Information

The Customer Experience in Financial Services programme is written in collaboration with industry, if you would have a case study, idea or just a comment, please contact:


Megan Gleave
Conference Producer
T: +44 (0) 20 4540 7727