Customer Experience in Financial Services Virtual 2021

Virtual Event: 8AM BST
21st October 2021

Speakers

Ranila Ravi-Burslem
Ranila Ravi-Burslem

SME Solutions Director, Corporate, UK Insurance
Aviva

Daniel Globerson
Daniel Globerson

Head of Bank of API’s
NatWest

Stephanie Pelsmakers
Stephanie Pelsmakers

Customer Experience Lead Netherlands & Belgium
ING

Benoit Strek
Benoit Strek

Program Director - Artificial Intelligence
BNP Paribas

Sandra Lam
Sandra Lam

Senior Vice President, Innovation Catalyst and Fintech Partnership Lead
Citi

Subir Chandra
Subir Chandra

Head of Data and Digital, C&EX
Finance Governance, CBO and T&O COO, DBS Bank

Marina Kalinina
Marina Kalinina

User Experience Lead
Allianz Deutschland AG

Geraldine Maringo
Geraldine Maringo

Chief Product Owner - Engagement Platform
Nationwide Building Society

Francis Rodrigues
Francis Rodrigues

SVP- E-Commerce and Digital Marketing
HDFCLife

Stephen Walker
Stephen Walker

Lead Analyst, Thematic & Fintech Research
GlobalData

Vinícius Zamperlini
Vinícius Zamperlini

Head of Cloud Customer Experience
ING

Frank Burnett-Alleyne
Frank Burnett-Alleyne

Sales Manager UK & Ireland
Boost.ai

Nikhita Iyar
Nikhita Iyar

Head of Strategic Business Development
Moxtra

Stina Söderqvist
Stina Söderqvist


Please get in touch if you are interested in sponsorship opportunities:

Ben Lloyd-Davies
Head of Financial Services
E-mail: BenLloyd-Davies@arena-international.com
Telephone: +44 (0)207 9366 552

The Customer Experience in Financial Services programme is written in collaboration with industry, if you would have a case study, idea or just a comment, please contact:

Amy Malkani
Senior Conference Producer
T: +44 (0) 20 7947 2988
E: amy.malkani@arena-international.com