Digital Transformation in Insurance: Customer Engagement & Operational Agility: A Virtual Experience

DataRobot

Industry: Financial Services,Insurance,

Company Description: DataRobot is the leader in enterprise AI, delivering trusted AI technology and ROI enablement services to global enterprises competing in today’s Intelligence Revolution. DataRobot’s enterprise AI platform democratizes data science with end-to-end automation for building, deploying, and managing machine learning models. This platform maximizes business value by delivering AI at scale and continuously optimizing performance over time. The company’s proven combination of cutting edge software and world-class AI implementation, training, and support services, empowers any organization – regardless of size, industry, or resources – to drive better business outcomes with AI. Learn more at datarobot.com.

Company Website: datarobot.com

WorkFusion

Industry: Financial Services,Insurance,

Company Description: WorkFusion is accelerating the world’s transition to more meaningful work. Our ExpertBot technology lets companies deploy Intelligent Process Automation with unrivaled speed and scale, helping them reduce their operating costs, up-skill their workforce and unlock their growth.

Company Website: https://www.workfusion.com/

CallMiner

Industry: Financial Services,Insurance,

Company Description: CallMiner empowers organisations of any size to extract and take action on intelligence from customer interactions for improving customer experience, sales, marketing, and compliance, as well as agent and customer engagement centre performance. Highlighted by multiple customer achievement awards, including eight Speech Technology implementation awards in the past six years, CallMiner is recognised as a leader in the speech analytics industry by third party analysts

Company Website: www.callminer.com

FORCS

Industry: Financial Services,Insurance,

Company Description: FORCS provides the best-in-class Enterprise e-Form and Reporting solutions to organizations worldwide. For over 20 years, over 4,000 customers across industries have achieved successful digital transformation with our paperless technology. Banks, insurance and government agencies experience significant productivity growth and cost reduction after the adoption of our paperless solutions.

Company Website: www.forcs.com

ICeCubed

Industry: Financial Services,Insurance,

Company Description: The team at IceCubed have developed a revolutionary claims management portal that engages your customer, delivers real savings and reduces lifecycles. Developed by leading loss adjusting specialists, ProAdjust, IceCubed is the result of many years of creating solutions for the insurance market that deliver smart efficiencies, nurture customer engagement and increase retention rates. IceCubed allows your customer to control their own claim. The customer has 24/7 access to their claim folder so they know what documents and information is required, what the status of the claim is and what is going to happen next. With three tiers of built-in protection to defend against misuse and fraud at all times, IceCubed can be fully customised to represent your brand, delivering seamless customer interaction.

Company Website: https://proadjust.ie/

Nucoro

Industry: Financial Services,Insurance,

Company Description: Nucoro is the digital investment and savings platform delivering enterprise solutions for insurance firms. With our help, insurance firms can launch next-generation savings and investment propositions, gain agility and innovate with digital competitors. Our technology is modular, API-based and fully adaptable, creating a simple way to integrate with existing infrastructures.

Company Website: https://nucoro.com/

Sefas

Industry: Financial Services,Insurance,

Company Description: For over 20 years, Sefas Customer Communications Management (CCM) solutions have been at the heart of business communication processes for the editing of dynamic document composition and production management solutions.

• Enabling digital transformation to enhance customer experience
• Utilise intelligent robotic process automation (iRPA) to accelerate the communication loop, increasing operational efficiencies
• A unique platform providing consistent communications across multiple delivery mediums, reducing inherent communication risk
• From established pillars of industry to exciting start-ups, our technology delivers unparalleled operational agility.

Company Website: http://sefas.com/

Ciklum

Industry: Financial Services,Insurance,

Company Description: Ciklum is a top-five global Software Engineering and Solutions Company. We deliver software engineering excellence to Fortune 500 and fast-growing organizations alike around the world. Our 2500+ Developers located in the Delivery Centres across the globe, provide our clients with a range of services including Extended Software development teams, Quality Assurance, R&D, IoT, Big Data, Product development and Engineering Consulting. For more information about us visit www.ciklum.com

Company Website: http://www.ciklum.com/

Pythian

Industry: Financial Services,Insurance,

Company Description: Pythian services help businesses unleash the power of data, cloud and automation to better compete. Whether you’re driving data strategy, data transformation, or delivering better analytics faster – we know your data is the foundation for innovation. From digital transformation to ongoing operations, we help you deliver better business outcomes.

Company Website: www.pythian.com

eNate

Industry: Financial Services,Insurance,

Company Description:

The future of work is digital & human workers working together to deliver services. Enate is a service orchestration platform that lets you manage this hybrid workforce effectively.

Enate orchestrates work across an entire workforce (humans, RPA bots and all other digital agents), controlling what resource does what work when to optimise performance.

Enate’s open platform enables automation at scale through instant, common governance across different vendors and technologies, providing a faster, lower-risk path to automation.

Find out more at www.enate.net.

Company Website: http://www.enate.net/

Unblu

Industry: Financial Services,Insurance,

Company Description: Unblu's conversational platform improves the customer experience. Financial institutions can interact with customers in ways that customers now expect. A seamless conversational experience accompanies the customer throughout the online journey. This in-person experience over digital channels builds trust and loyalty whilst increasing online conversions and digital adoption.

Company Website: http://unblu.com/

Innervate

Industry: Financial Services,Insurance,

Company Description: Hello, we’re Innervate. Your digital productivity partner. We’ll make you more productive, more effective and help you build better relationships with your customers. We can do that because we’re a Microsoft Gold Partner who delivers best-in-class digital productivity solutions, services, and support for forward-thinking businesses, anywhere in the world. We’ll work alongside you to understand your unique business challenges and opportunities, and help you maximise the value of your digital investment.

Company Website:

Open GI

Industry: Financial Services,Insurance,

Company Description: Leading the way in technological innovation for over 40 years, Open GI is one of the largest technology partners to the General Insurance industry. Open GI provides a range of configurable insurance software to insurance brokers, underwriting agencies, insurers and MGAs in the UK and Ireland. Our solutions include Core and Mobius our latest and most advanced strategic application, providing multi-line, multi-channel and multi-brand trading capability.

Company Website: https://www.opengi.co.uk/