European Banking Forum - A Virtual Conference 2020

Biography: Alexandra is EBF’s Director of Cybersecurity & Innovation managing - in addition to cybersecurity - the Federation’s work on cloud, data, payments, virtual assets and AI. In the framework of cybersecurity and working closely with bank associations throughout Europe, she is responsible for the EBF cybersecurity strategy, positions on legislative/regulatory processes, relations with EU institutions, and projects aimed at the harmonization of the regulatory environment. An advocate of empowering bank employees and customers through cybersecurity awareness-raising, Alexandra is EBF’s liaison with Europol’s European Cybercrime Centre (EC3) in creating and promoting relevant campaigns. She is also a member of the Advisory Group on Financial Services of Europol EC3, the Expert Group on Finance Sector’s ICT Resilience & Security of ENISA, and the Working Group for Financial Services of ECSO. Moreover, she has represented the EBF on an ad hoc basis in projects of the International Banking Federation and the G7 Cyber Expert Group. Finally, she is responsible for the EBF Cybersecurity Conference, held in Brussels, every October in the context of the European Cybersecurity Month.

Session Details: EBF Actions for Cybersecurity and Resilience in Banking 04-11-2020, 4:00 pm Q&A Session Breaking Boundaries to Stamp Out Fraud and Cyber Threats: Security is national but Cybersecurity is cross border - how can we bridge the gap? 05-11-2020, 12:15 pm Q&A Session Breaking Boundaries to Stamp Out Fraud and Cyber Threats: Security is national but Cybersecurity is cross border - how can we bridge the gap? 05-11-2020, 12:15 pm View In Agenda

Biography: Andrea Bargetzi is Head Digital Experience and Marketing at Credit Suisse, based in Zurich. In her current role, she drives the corporate digital strategy forward by leveraging data to optimize experience and to understand the audience. Prior to joining Credit Suisse in 2008, Andrea was leading and building up a new profit center for Chorus Call, a communications technology provider, in Vancouver, Canada. She started her career in private banking at Morgan Stanley and at UBS. Andrea holds an Executive Master in Business Administration from HWZ, Zurich. She is very passionate about user experience and data topics and has completed various courses in data science. When she is not glued to a computer screen, she spends time out and about with her dog and is enthusiastic about photography and traveling.

Session Details: PLENARY PANEL DISCUSSION: Leveraging data to gain a deeper insight and understanding of your customer base 04-11-2020, 1:20 pm PLENARY PANEL DISCUSSION: Leveraging data to gain a deeper insight and understanding of your customer base 04-11-2020, 1:20 pm View In Agenda

Biography: Bartosz Golba is Research Director, Financial Services at GlobalData, providing robust data and actionable insights to a number of world’s leading financial services organisations, not least related to disruption caused by evolution of technology. A former wealth manager, Bartosz has more than 10 years of experience in dealing with changing behaviours and expectations of both FS providers and their customers.

Session Details: Chair’s opening remarks 04-11-2020, 8:20 am Banking Technology in the Post-Covid-19 World 04-11-2020, 9:00 am View In Agenda

Biography: Benedikt Voller works for Raisin as VP Business Clients & Partnerships, thus being responsible for forming strategic distribution alliances throughout the European continent, as well as bring Raisin's solutions to the companies and corporations. Before joining Raisin, Benedikt ran his own company as entrepreneur in Brazil for several years, as well as leading B2B sales efforts for an international Internet company throughout Latin America. He studied Business Administration at the WHU - Otto Beisheim School of Management in Vallendar, Germany, and speaks German, English, Portuguese and Spanish.

Session Details: CASE STUDY: Catering to a range of digital systems: why flexibility is key when driving relationships across the industry 04-11-2020, 11:10 am THE BIG DEBATE: Are increased partnerships and collaborations always for the best? 05-11-2020, 2:45 pm THE BIG DEBATE: Are increased partnerships and collaborations always for the best? 05-11-2020, 2:45 pm View In Agenda

Biography: Information Security and Risk Management covering Payment Systems, Capital Markets, Wealth Management and Investor Services

Session Details: Fintech Futures: Transforming and Securing the Financial Landscape 05-11-2020, 3:45 pm View In Agenda

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Session Details: What cryptocurrency data tells us about the new uses of money 05-11-2020, 9:00 am What cryptocurrency data tells us about the new uses of money 05-11-2020, 9:00 am View In Agenda

Biography: Despina Spanou is the Head of the Cabinet of the Vice-President of the European Commission overseeing the European Union’s policies on security, migration and asylum,health, skills, education, culture and sports.Previously, she was Director for Digital Society, Trust and Cybersecurity at the Directorate-General for Communications Network, Content and Technology(DG CONNECT) of the European Commission.In this capacity, Mrs. Spanou was responsible for the European Union’s cybersecurity policy and law, digital privacy, connected cities andmobility, digital health, eGovernment andelectronic identification. As Director for Digital Society, Trust and Cybersecurity, she was also responsible for the implementation of the EU legislationon security of network and information systems (NIS Directive)and for the negotiations of the EU Cybersecurity Act,which recently entered into forceacross the European Union.Mrs. Spanou hasserved asa member of the management board of ENISA, the EU agency for cybersecurity, andof the Steering Board of the Computer Emergency Response Team for the EU Institutions, bodies and agencies (CERT-EU). She is a founding memberof the Women4Cyber initiative and advocate for the need for more cybersecurity experts in Europe.Despina Spanouhas also beenDirector for Consumer Affairs at the Directorate-General for Justice and Consumers (2013-2017) in charge of consumer policy, consumer and marketing law, redress and enforcement, and product safety. Prior to this position, she was Principal Adviser in the Directorate-General for Health and Consumers responsible for communication andstrategies on managing chronic diseases including the EU'scontribution to the UN General Assembly on Health. She was the Deputy Head of Cabinet for the European Commissioner for Health and Consumers Mr. Kyprianou (2004-2008) and for the Commissioner for Health Mrs. Vassiliou (2008-2010). Despina Spanou started her career at the European Commission at the Directorate General for Competition (in 2003). She had previously practiced European law with the Brussels branch of a US law firm. Despina Spanouis a member of the Athens Bar Association and holds a Ph.D. in European law from the University of Cambridge.She is Greek/Cypriot

Session Details: LIVE Q&A - A Resilient European Way of Life: Shielding our financial infrastructure and our economy 04-11-2020, 8:30 am LIVE Q&A - A Resilient European Way of Life: Shielding our financial infrastructure and our economy 04-11-2020, 8:30 am View In Agenda

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Session Details: Employing new technologies and new ways of working in order to drive growth and stay ahead of the curve 04-11-2020, 4:30 pm Employing new technologies and new ways of working in order to drive growth and stay ahead of the curve 04-11-2020, 4:30 pm View In Agenda

Biography: Gökhan Eker graduated from Computer Science Engineering Department of Ege University and he also completed his MBA study at Yeditepe University in Turkey. After working Information Technologies departments of Eczacıbaşı and Yapi Kredi Bank, he started to work at Information Technologies body of Akbank in 2006. After working 7 years as Project and Program Manager in Project Management Department, he worked as Treasury and Investment Applications Manager for 3 years in the same company. He has been working as IT Architecture and Core Banking Applications Development Senior Vice President since 2017.

Session Details: CASE STUDY: Akbank’s enterprise architecture journey in an agile world 05-11-2020, 10:30 am View In Agenda

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Session Details: Reducing fraud in an increasingly digital banking landscape 05-11-2020, 12:45 pm View In Agenda

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Session Details: PLENARY PANEL DISCUSSION: Leveraging data to gain a deeper insight and understanding of your customer base 04-11-2020, 1:20 pm PLENARY PANEL DISCUSSION: Leveraging data to gain a deeper insight and understanding of your customer base 04-11-2020, 1:20 pm Understanding the end-to-end customer journey and how your customers use different channels 05-11-2020, 9:30 am View In Agenda

Biography: Prior to joining Nucoro as one of the founding team, Nikolai spent a number of years as a management and political consultant, gaining extensive experience across European bluechip clients and international organisations. He has spent the majority of his career focusing on operational excellence and process optimisation projects. Nikolai holds a dual Bachelor of Management from Hanze University Groningen and ESSEC Business School and an MSc in Political Economy from LSE. At Exo, he focusses on the operational aspects of the business which include Customer Support and Excellence, Operations and Integrations, Compliance, Finance and Legal.

Session Details: THE BIG DEBATE: Are increased partnerships and collaborations always for the best? 05-11-2020, 2:45 pm THE BIG DEBATE: Are increased partnerships and collaborations always for the best? 05-11-2020, 2:45 pm View In Agenda

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Session Details: Adapt, Adopt and Advance post COVID-19: Building a digital mode of working for a future proof bank 04-11-2020, 11:10 am View In Agenda

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Session Details: Machine vs Machine – Fighting the Modern Day Security War 04-11-2020, 12:10 pm Modernising the way we look into Threat Intelligence 04-11-2020, 3:00 pm View In Agenda

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Session Details: ING BANK CASE STUDY: How to create an innovation enabled organization 05-11-2020, 8:30 am THE BIG DEBATE: Are increased partnerships and collaborations always for the best? 05-11-2020, 2:45 pm THE BIG DEBATE: Are increased partnerships and collaborations always for the best? 05-11-2020, 2:45 pm View In Agenda

Biography: Telecomm. Eng. - Cryptography - Sys.Sec - Info.Sec - Tech. Fraud Prevention - Fraud Prevention Tech. - Global Security Center - Innovation in Security

Session Details: Case Study SUSTO: Systematic Universal Security Testing Orchestration 05-11-2020, 11:30 am View In Agenda

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Biography: Experienced leader in Enterprise Risk practice, having undertaken Divisional CRO and Global Operational Risk roles. Strong business expertise in Investment, Capital Markets, Wealth & Retail operations developed through various roles within Risk, Strategy, Logistics and Finance at various major International Financial organisations.

Session Details: Accelerating the Disruptive revolution of Risk management - The Non-Financial risk space post Covid19 04-11-2020, 5:00 pm Accelerating the Disruptive revolution of Risk management - The Non-Financial risk space post Covid19 04-11-2020, 5:00 pm View In Agenda

Biography: Mary is part of the Retail Banking Product Management leadership team at Finastra; within the Retail International division.  Originally from Dublin, now based in the UK, Mary previously worked for several banks and technology vendors.  Prior to her current role, Mary worked in most aspects of the banking technology business including marketing, product training, pre-sales and consultancy.  She has project managed a greenfield implementation in Slovakia and a transformation project at a prestigious UK private bank. Mary has also had a very successful sales career looking after some of Finastra’s largest European clients; winning company Salesperson of the year in 2005, and receiving a CEO award in 2014, for outstanding contribution to the business.  With her many years of banking, accounting and industry experience, Mary is well positioned to support Finastra’s efforts to drive their move to Digital Banking in the Cloud.

Session Details: Challenges in adopting the cloud in retail banking 04-11-2020, 11:40 am View In Agenda

Biography: Matthew is Head of Financial Crime at Tide Banking, with over seven years’ experience in Compliance Management, Process Improvement, and People Development. Prior to management, he studied Business Management and completed the Barclays Degree Program within the Retail Banking Sector, focusing on the security of customer information in relation to digital products. Matthew holds the ICA Certificate, Advanced and Diploma, and the Lean Six Sigma yellow belt. He has managed teams across multiple countries including India, Ireland, Czech Republic, Bulgaria and Germany, providing Financial Crime and Compliance Management for varying team sizes.

Session Details: Machine vs Machine – Fighting the Modern Day Security War 04-11-2020, 12:10 pm Fighting FinCrime – The Top 3 Challenges to Protecting Banks and Customers from Fraud 05-11-2020, 8:30 am Q&A Session Breaking Boundaries to Stamp Out Fraud and Cyber Threats: Security is national but Cybersecurity is cross border - how can we bridge the gap? 05-11-2020, 12:15 pm Q&A Session Breaking Boundaries to Stamp Out Fraud and Cyber Threats: Security is national but Cybersecurity is cross border - how can we bridge the gap? 05-11-2020, 12:15 pm View In Agenda

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Session Details: Innovation is nothing without adoption 04-11-2020, 3:00 pm View In Agenda

Biography: Mauricio La Fuente Isetta is the Chief Compliance Officer of Bnext (the leading mobile-first neobank of Spain). In this role, Mauricio is responsible for the Entity’s compliance program design and implementation, promoting and ensuring the compliance with laws, regulations and policies, including chairing the AML/CTF and Corporate Crime Prevention Internal Control bodies, as well as supervising compliance with all aspects inherent to e-money and payment services. For the past eight years he has been working extensively in corporate compliance and AML/CTF related matters acting as the Head of Compliance & MLRO within the financial sector across Europe. Prior to joining Bnext, Mauricio was appointed as the Global Head of Compliance for BBVA’s Fintech Denizen Financial. Before his time in Denizen Financial, Mauricio held responsibilities as Head of Compliance Europe for Dollar Financial Global Corp and as Senior Regional Compliance Iberia/France/Benelux for MoneyGram International Ltd. Mauricio earned a J.D. in Law from UPB, a Master’s Degree in Corporate Finance from EAE Business School and a specialty degree on Regulatory Compliance & US Law from Fordham University School of Law. He was awarded in 2014 with the Rising Star award from MoneyGram, is a Council member of the Gerson Lehrman Group and an active member of the Spanish Compliance Association – ASCOM. Mauricio La Fuente Isetta Chief Compliance Officer Bnext Madrid Spain

Session Details: The 2020 Pathway of Anti-Money Laundering & Counter Terrorism Finance Compliance 05-11-2020, 1:15 pm View In Agenda

Biography: Has 21 years of experience with a demonstrated history in the banking as well as other industries and software houses. Highly experienced in three main areas of IT: enterprise architecture, software development and infrastructure; which gives her a broad perspective and mastery in IT. Meltem started her career as a software developer in a bank in 1998. From then on, she worked in six different banks in Turkey in different departments and positions, such as developer, software architect, project leader, enterprise architect, infrastructure manager and vice president. For the last 4 years, she is working as “IT Enterprise Architecture and Infrastructure Applications Vice President” in Akbank, which is the biggest bank in Turkey.

Session Details: CASE STUDY: Akbank’s enterprise architecture journey in an agile world 05-11-2020, 10:30 am View In Agenda

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Session Details: Digital identity evolution in the financial sector 04-11-2020, 12:50 pm View In Agenda

Biography: Innovative, agile and multi-award winning banking leader with over 25 years' international financial services experience with leading blue-chip institutions across three continents in progressive leadership roles, both executive and NED, in Investment Banking, Wealth Management, general management, business development, strategy and latterly in FinTech. His value proposition is centered around enabling challenger banks to establish strategic partnerships with FinTechs to create profitable financial products using an 'open architecture model.' Expert in driving digital banking transformations both in terms of creating 'best in class' digital customer experiences, and transforming key internal support functions to fully align with the overall digital transformation programs of financial institutions.

Session Details: Retail banking: an outlook on the industry in 2020 04-11-2020, 10:00 am View In Agenda

Biography: Experienced COO&CIO executive with proven track-record in managing international operations, developing new business and driving digital transformation in multinational and fast growing environments, across industries (Financial Services, TMT sector, Internet and Construction) and channels (B2B/B2O/B2C). Bringing a unique combination of commercial focus and operating experience to drive growth, industry leadership and shareholder value. Particular skills include (among others): • Proven ability to lead international teams (+300 people) to successfully achieve results and increase profitability in multicultural and complex environments. • Great deal of analytical thinking and creativity to lead the creation and implementation of new systems and procedures to enable an organization to operate more effectively, increase revenues and customer satisfaction. It does include Mobility, Cloud, Big Data and reengineering projects; and off-shore relocation experience. • Great experience in managing complex projects for internal and external clients with clear delivery dates, SLAs and performance targets. • Developing international markets and exploiting business opportunities by leading the execution of corporate transactions (JVs, M&A deals, Partnerships, etc.). • General management skills with remarkable experience in Operations, Business Development, IT, B2B sales, P&L management and Big Data. • Strong interpersonal skills, open-minded, customer oriented and highly adaptable to all type of environments (early stage, fast-paced growth, etc.) and industries. - Expertise in: General Management; Operations; IT; Digital Transformation; Business Development; Mergers&Acquisitions; P&L management; Lean and Organizational performance; Big Data and Analytics; Project Management; Open Banking; Open Innovation; Agile; Artificial Intelligence.

Session Details: Finding the Perfect Formula: Implementing Security for Speed and Scale 05-11-2020, 2:15 pm View In Agenda

Biography: Robert has over 35 years of banking experience of which 20 years have been in international banking. For the last 10 years Robert has been Chief Executive Officer of Raiffeisen Bank in Kosovo and for 6 years prior to this he was Retail Board Member for Raiffeisen Bank Albania. Before that he worked for a Bank in Saudi Arabia as General Manager for Business Development. Robert’s expertise and experience is in areas such as change management, employee engagement and creating customer focused cultures. He regularly presents at international banking conferences and has been chairman of the Kosovo Banking Association for many years. Robert’s interests include long distance running, travel and the renovation of a 200 year old house in France.

Session Details: RAIFFEISEN BANK CASE STUDY: Transforming banking in Kosovo 04-11-2020, 4:00 pm THE BIG DEBATE: Are increased partnerships and collaborations always for the best? 05-11-2020, 2:45 pm THE BIG DEBATE: Are increased partnerships and collaborations always for the best? 05-11-2020, 2:45 pm View In Agenda

Biography: A man with Information Security in mind. With broad experience in all aspects of risk assessments, auditing and vulnerability management. Direct experience with different scanning tools, security consulting and vulnerability management. Interested in anything related to new technologies in the field. Currently working on policy implementation on cybersecurity in different areas, including Finance and Automotive sector. Specialties: Finance: NIS Directive, PSD 2, MIFID; Automotive: Automated and Autonomous Connected Vehicles, CyberSecurity and Over-The-Air (OTA) software updates

Session Details: The Key Elements of Active Awareness to Survive Threats & Protect Banks 04-11-2020, 2:30 pm Q&A Session Breaking Boundaries to Stamp Out Fraud and Cyber Threats: Security is national but Cybersecurity is cross border - how can we bridge the gap? 05-11-2020, 12:15 pm Q&A Session Breaking Boundaries to Stamp Out Fraud and Cyber Threats: Security is national but Cybersecurity is cross border - how can we bridge the gap? 05-11-2020, 12:15 pm View In Agenda

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Session Details: HBL BANK CASE STUDY: How does digital transformation facilitate financial inclusion? 05-11-2020, 2:15 pm View In Agenda

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Session Details: Accelerating Digital and Cultural Transformation through Data Intelligence and Tech 04-11-2020, 10:00 am View In Agenda

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Session Details: THE BIG DEBATE: Are increased partnerships and collaborations always for the best? 05-11-2020, 2:45 pm THE BIG DEBATE: Are increased partnerships and collaborations always for the best? 05-11-2020, 2:45 pm View In Agenda

Biography: Simon Bumfrey is the Head of Relationship Banking at Silicon Valley Bank in the UK and EMEA. With over 30 years commercial banking experience encompassing various relationship management, credit risk and leadership roles, Simon has focused specifically on the Technology & Media sector during his career witnessing first-hand the technology revolution. Whether a technology or life sciences business Simon is dedicated to helping clients move their bold ideas forward fast from startup phase through to listed status and the journey in between. Simon joined Silicon Valley Bank in 2017, he has also held a Chartered Institute of Bankers Qualification since 1993.

Session Details: European banking in 2021 and beyond: knowing your customer and the importance of building personal relationships 04-11-2020, 12:10 pm View In Agenda

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Session Details: Securely Transitioning from Cash to Cashless: Modernising Banking in the Middle East 05-11-2020, 10:30 am Q&A Session Breaking Boundaries to Stamp Out Fraud and Cyber Threats: Security is national but Cybersecurity is cross border - how can we bridge the gap? 05-11-2020, 12:15 pm Q&A Session Breaking Boundaries to Stamp Out Fraud and Cyber Threats: Security is national but Cybersecurity is cross border - how can we bridge the gap? 05-11-2020, 12:15 pm View In Agenda

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Session Details: CASE STUDY: Client Journeys – how to use purpose and culture to drive digital business 05-11-2020, 11:30 am View In Agenda

Biography: Stuart Ravens is Chief Analyst for GlobalData’s Technology Thematic Research. Stuart advises companies across a range of industries on disruptive technologies such as digitization, analytics & AI, RPA, IoT, digital twin, information management, blockchain, and much more. He focuses on how new technologies—such as blockchain and AI—can give users a future competitive advantage. Stuart has been an analyst for more than 20 years. Stuart has played a lead role in the delivery of custom research and advisory work for many industrial companies, IT vendors and service providers and is regularly invited to speak at conferences around the world.  He has also worked as an analyst in financial and professional services organizations based in London. Stuart holds an MSc in information science from City University, London.

Session Details: Chair’s opening remarks 04-11-2020, 8:20 am Overview: Digital disruption in banking 04-11-2020, 9:00 am PLENARY PANEL DISCUSSION: Leveraging data to gain a deeper insight and understanding of your customer base 04-11-2020, 1:20 pm PLENARY PANEL DISCUSSION: Leveraging data to gain a deeper insight and understanding of your customer base 04-11-2020, 1:20 pm Chair’s Opening Remarks 05-11-2020, 8:20 am Chair’s Opening Remarks 05-11-2020, 8:20 am THE BIG DEBATE: Are increased partnerships and collaborations always for the best? 05-11-2020, 2:45 pm THE BIG DEBATE: Are increased partnerships and collaborations always for the best? 05-11-2020, 2:45 pm View In Agenda

Biography: Toby Wilmington is cybersecurity specialist with over 10 years of experience in the industry. Toby has spent the last seven years managing and building some of the largest security operations globally. Having worked for NATO, BAE Systems, and now Recorded Future in advisory and management roles for global organisations and governments, Toby has a wealth of experience in building operational processes and products to aid security teams in improving their security posture.

Session Details: How Security Intelligence Helps the Finance Sector Protect Their Crown Jewels 04-11-2020, 11:40 am View In Agenda

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Session Details: Digital Branch – Reinventing the Bank Branch 04-11-2020, 10:30 am View In Agenda