Artificial Intelligence in Financial Services Conference Nordics

The Nordic AI-volution: Advancing from practice to performance

26

March

  • Bella Sky, Copenhagen
  • Complimentary

Why attend?

WHAT TO EXPECT FOR 2025

  • Gather expert insight from an impressive speaking faculty, 60% of which are director+ level from the biggest FS companies in the industry.
  • Discover the latest innovation and updates from a remarkable agenda, which covers both front-end and back-end themes.
  • Enjoy a day of invaluable networking opportunities.
  • Be part of timely and relevant conversations and hear about topics that are trending in the industry, including The future of AIoT in banking, creating GenAI roadmaps, responsible use of AI and more.

150+

Attendees

15+

Exhibitors

25+

Speakers

75%

Attendees at Director+ level

150+

Attendees

15+

Exhibitors

25+

Speakers

75%

Attendees at Director+ level

Artificial Intelligence in Financial Services 2024

Agenda

  • 26 Mar 2025
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7:45 AM

Registration

The Current Landscape

8:30 AM

Welcome Address

Speakers

Chris Crespo
Author and Chief Editor of Nordic Fintech Magazine | Ex Nordea

8:40 AM

KEYNOTE: From Nordic Tech Success to Financial Innovation: Leveraging Modern Data Platforms and Graph Analytics for the Future of Financial Services?

Speakers

Lennart Hedlund
Enterprise Architect, Handelsbanken

9 AM

Lead Sponsor – Airia

9:20 AM

KEYNOTE: The Artificial Intelligence of Things: AI + IoT = The Superpowers of Analysis

  • Understanding the benefits of combining AI with IoT
  • The future of AIoT in banking
  • How edge intelligence allows higher scalability and efficiency for financial services

Speakers

Erlend Willand-Evensen
SVP, Nordic Head of Analysis, Gjensidige Forsikring

9:40 AM

Keynote Panel Discussion: How Are National Initiatives Creating an AI Governance Blueprint to Enable AI Innovation?

  • How do the national legal and regulatory frameworks differ?
  • Implementing government-led safety frameworks
  • How is the finance industry navigating AI safety regulations in its daily operations?
  • Is an AI licensing regime possible?

Speakers

Mikael Ljungblom
Director of Public Policy & International Relations, AI Sweden
Massimo Buonomo
Expert and Project Evaluator for AI and Deep Tech European Projects, European Commission
Chris Crespo
Author and Chief Editor of Nordic Fintech Magazine | Ex Nordea

10:15 AM

Is AI the Final Chapter of Traditional CX? – Breaking Free From Analytics Debt

  • Leveraging AI-driven insights and automation, to improve the effectiveness of BI tools
  • Delivering more value through data-driven decision-making
  • Modernizing business intelligence
  • Creating seamless experiences to improve customer outcomes

 

Smart Communications

10:35 AM

Morning Break and Networking

SESSION 2: The AI Data Imperative

11 AM

Keynote: Impact of AI on Brand Management and Customer Experience

  • How is AI transforming brand management?
  •  Building AI-powered data pipelines to enhance real customer experience
  •  Addressing security and data minimisation in AI
  •  How is AI rewriting the customer experience in finance?

Speakers

Robert Leinders-Krog
Chief Commercial Officer, Instabank ASA 

11:20 AM

Build AI Apps on a Common Backbone With the LLM Mesh

  • Maximizing control while delivering the performance your business expects
  •  Empowering IT to manage risk while helping teams build safe, secure, enterprise-ready applications
  •  Strategies for mitigating privacy risks

Dataiku

11:40 AM

Fireside Chat: Cultivating a Culture of Ethical AI Use – Pioneering with Purpose

  • How can you ensure the responsible use of AI?
  • Complying with evolving regulations
  • Can AI be used to monitor and control itself, creating a cycle of ethical compliance?
  • Building a competitive advantage on the responsible use of data and ethical AI
  • Prioritising people over systems

Moderator: Aoife McGurk, Associate Analyst, Strategic Intelligence, GlobalData

Speakers

Nivedh Iyer
Head of Group Data Management, Group Data & Analytics, Danske Bank
Aoife McGurk
Associate Analyst, Strategic Intelligence, GlobalData

12 PM

Sponsor – Is Your Data Ready for GenAI?

  • How can finance teams prepare their data?
  • De-silo your data legacy landscape
  • Spotting and preventing generative AI hallucinations
  • Use case examples across the financial services ecosystem

12:20 PM

Enhancing Test Data Generation with AI: A Case Study from a Swedish Digital Bank

Having suitable test data is key to successfully orchestrate a testing project. The banking industry, with its inherent nature of sensitive data, poses challenges to testing professionals. While there are indeed scenarios where obtaining suitable test data is almost impossible, there are more scenarios than it appears to be where, by using little bit of innovative thinking, we can obtain necessary test data. To even expedite such an approach, we can successfully use AI. In this talk, Indranil will demo how his team has successfully used AI to generate necessary test data on demand and automated the whole process.

Speakers

Indranil Sinha
Head of Quality Assurance, Marginalen Bank

12:50 PM

Afternoon Keynote: Next Generation Cross Boarder Payments

Speakers

Patrik Havander
Head of Visa, B2B Connect Europe

1:10 PM

Governance and Scalability in Generative AI: The Role of LLM Gateways

  • Centralizing GenAI governance through LLM Gateways for policy compliance
  • Simplified integration with a unified API for various LLM providers
  • Implementing guardrails to filter PII and toxic content for responsible AI use
  • Monitoring techniques for real-time AI usage tracking and cost optimization
  • Balancing innovation and control as demonstrated by case studies in financial institutions

Kosmoy

1:30 PM

Lunch and Networking

SESSION 3: Overcoming the Challenges in AI

2:30 PM

A Series of Sector-Specific Roundtables (Sponsor-focused)

Interactive roundtable sessions offer a unique opportunity to come together with your peers to share best practice and develop solutions to critical challenges facing the industry as a whole. Hosted by industry experts and each focused on a single issue, roundtables are an exciting, interactive way to build your personal network and learn from the experience and expertise of others. Each roundtable session lasts for 30 minutes, and delegates may attend up to 3 roundtables.

Speakers

Aoife McGurk
Associate Analyst, Strategic Intelligence, GlobalData

4 PM

Afternoon Break and Networking

SESSION 4: FUTURE OPPORTUNITIES

4:30 PM

Key Pillars of Digitalization and Omnichannel Strategy In Financial Services

  • Highlighting the potential initiatives of AI in transforming both customer experience and operational efficiency
  • Examples of AI summaries and Conversational AI
  • Leveraging AI to save time, ensure consistency, and improve the quality of customer follow-ups and freeing up advisors to focus on deeper customer engagement

Speakers

Mathias Holm Lyster
Digitalisation and AI Lead, Nykredit

4:50 PM

Investing in Behavioural AI to Revolutionise Fraud Prevention

  • Using AI-driven behavioural analytics to detect emerging fraud and scam techniques
  •  Improving customer trust whilst reducing friction through behavioural intelligence
  •  Proactively detecting mule accounts before the damage is done

BioCatch

5:10 PM

The Application and Status of AI in the Insurance Industry

  • Automation of Routine Tasks: Accelerating claim processing and optimizes underwriting using data analysis and machine learning.
  •  Improved Customer Service: Virtual assistants and chatbots provide quick responses to customer inquiries.
  •  Fraud Prevention: AI detects fraud by analyzing claims data and utilizing image recognition for assessments.
  •  Risk Management: AI helps insurers predict risks using data from weather and demographics.
  •  Personalization: AI enables tailored insurance solutions by evaluating individual behaviors, such as dynamic premiums based on data from wearables or vehicles.

Speakers

Alexander Schneevoigt
Senior Portfolio & Business Development Manager, Nordic Region, DARAG Group

5:30 PM

Closing Keynote Panel Discussion: Building Tomorrow’s Nordic AI Workforce

Moderator: Aoife McGurk, Associate Analyst, Strategic Intelligence, GlobalData

Speakers

Humberto Trevino
AI & Data Analytics Director, Katapult Holding
Chris Crespo
Author and Chief Editor of Nordic Fintech Magazine | Ex Nordea
Aoife McGurk
Associate Analyst, Strategic Intelligence, GlobalData

5:55 PM

Chairman’s Closing Remarks

6 PM

Close of Conference & Drinks Reception

6 PM

Private Dinner by Appian Europe Ltd

Speakers

Select a speaker to learn more

Back
Mikael Ljungblom
Director of Public Policy & International Relations, AI Sweden

Session Details:

Keynote Panel Discussion: How Are National Initiatives Creating an AI Governance Blueprint to Enable AI Innovation?

2025-03-26, 9:40 AM

View In Agenda
Next speaker
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Patrik Havander
Head of Visa, B2B Connect Europe

Session Details:

Afternoon Keynote: Next Generation Cross Boarder Payments

2025-03-26, 12:50 PM

View In Agenda
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Nivedh Iyer
Head of Group Data Management, Group Data & Analytics, Danske Bank

Session Details:

Fireside Chat: Cultivating a Culture of Ethical AI Use – Pioneering with Purpose

2025-03-26, 11:40 AM

View In Agenda
Next speaker
Back
Chris Crespo
Author and Chief Editor of Nordic Fintech Magazine | Ex Nordea

Session Details:

Welcome Address

2025-03-26, 8:30 AM

Session Details:

Keynote Panel Discussion: How Are National Initiatives Creating an AI Governance Blueprint to Enable AI Innovation?

2025-03-26, 9:40 AM

Session Details:

Closing Keynote Panel Discussion: Building Tomorrow’s Nordic AI Workforce

2025-03-26, 5:30 PM

View In Agenda
Next speaker
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Robert Leinders-Krog
Chief Commercial Officer, Instabank ASA 
Brand · Scale · AI
Expert advisor & experienced executive. Keynote speaker. Investor & startup founder. Also 🏀 baller, 🏂 boarder & relatively unsuccessful classic car & bike mech ⚙️🔧
Experienced commercial executive and C-level strategic advisor. Specializing in brand, marketing & business strategy with a knack for scaling SaaS brands and products. Currently scaling a digital bank into different countries and verticals as its Chief Commercial Officer. Previously managing partner in a leading brand consultancy driving change with CEOs and CMOs of technology firms, as well as larger corporate, international organizations. European at heart, Scandinavian by trade. Based in Oslo, working in most European countries - for mostly global companies.

Session Details:

Keynote: Impact of AI on Brand Management and Customer Experience

2025-03-26, 11:00 AM

View In Agenda
Next speaker
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Massimo Buonomo
Expert and Project Evaluator for AI and Deep Tech European Projects, European Commission

Session Details:

Keynote Panel Discussion: How Are National Initiatives Creating an AI Governance Blueprint to Enable AI Innovation?

2025-03-26, 9:40 AM

View In Agenda
Next speaker
Back
Indranil Sinha
Head of Quality Assurance, Marginalen Bank

Session Details:

Enhancing Test Data Generation with AI: A Case Study from a Swedish Digital Bank

2025-03-26, 12:20 PM

View In Agenda
Next speaker
Back
Aoife McGurk
Associate Analyst, Strategic Intelligence, GlobalData

Session Details:

Fireside Chat: Cultivating a Culture of Ethical AI Use – Pioneering with Purpose

2025-03-26, 11:40 AM

Session Details:

A Series of Sector-Specific Roundtables (Sponsor-focused)

2025-03-26, 2:30 PM

Session Details:

Closing Keynote Panel Discussion: Building Tomorrow’s Nordic AI Workforce

2025-03-26, 5:30 PM

View In Agenda
Next speaker
Back
Humberto Trevino
AI & Data Analytics Director, Katapult Holding

Session Details:

Closing Keynote Panel Discussion: Building Tomorrow’s Nordic AI Workforce

2025-03-26, 5:30 PM

View In Agenda
Next speaker
Back
Lennart Hedlund
Enterprise Architect, Handelsbanken

Session Details:

KEYNOTE: From Nordic Tech Success to Financial Innovation: Leveraging Modern Data Platforms and Graph Analytics for the Future of Financial Services?

2025-03-26, 8:40 AM

View In Agenda
Next speaker
Back
Mathias Holm Lyster
Digitalisation and AI Lead, Nykredit

Session Details:

Key Pillars of Digitalization and Omnichannel Strategy In Financial Services

2025-03-26, 4:30 PM

View In Agenda
Next speaker
Back
Erlend Willand-Evensen
SVP, Nordic Head of Analysis, Gjensidige Forsikring

Session Details:

KEYNOTE: The Artificial Intelligence of Things: AI + IoT = The Superpowers of Analysis

2025-03-26, 9:20 AM

View In Agenda
Next speaker
Back
Alexander Schneevoigt
Senior Portfolio & Business Development Manager, Nordic Region, DARAG Group

Session Details:

The Application and Status of AI in the Insurance Industry

2025-03-26, 5:10 PM

View In Agenda
Next speaker
Back
Gareth Williams
EMEA Pre-Sales Team, BioCatch

Gareth Williams is a highly respected banking fraud professional who brings over 20 years of experience in developing effective solutions to his current role leading the EMEA pre-sales team at BioCatch. Originally from the UK but now based in Sweden, Gareth's expertise spans a wide range of areas from fraud prevention to authentication and financial crime prevention strategies.

Prior to joining BioCatch, Gareth was most recently Head of Pre-Sales for the EMEA region at FICO, where he worked with banking clients across the region for over 9 years. Gareth has also been a key contributor at EnterCard and Capital One where he held various leadership roles within fraud management, supplier process oversight and project management

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Plan Your Visit

We are holding some rooms for event attendees for 2 consecutive nights (25-26 March) at a rate of DKK 1,245 (incl VAT) per night, including breakfast. The cut off date is 11th March 2025. To book your group rate, please click the button below.

Location

Bella Sky, Copenhagen

Martha Christensens Vej 10 - Entrance 3 2300 Copenhagen S

Public transportation

With the metro you can get to the center of Copenhagen in about 10 minutes. With metro line M1, which runs between Vanløse and Vestamager, you should get off at Bella Center metro station. From the station, walk between AC Hotel Bella Sky Copenhagen's two towers and find entrance 3. Further information at www.m.dk. Bus Several buses stop at the bus stop in front of our door. Departure times can be found at DOT. You can also use Rejseplanen to plan your trip by public transport. Train Bella Sky Conference & Event is just 10-15 minutes by taxi from Copenhagen Central Station. To get to and from Copenhagen Central Station, you can also take bus 30, which takes 20-25 minutes. All regional trains stop at Ørestad Station, from where you can change to the metro. Please note that S-trains do not stop at Ørestad Station. Find more information and book tickets via DSB. Other transit options Aircraft and airport Further information via Copenhagen Airport or SAS. Bella Sky Conference & Event is just a 10 minute taxi drive from Copenhagen Airport. The regional trains run from the airport to Ørestad Station, where you can change to metro M1 (1 stop). Taxi A taxi to/from the city center or the airport costs around DKK 200-250 in normal traffic conditions.

Sponsors

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BRONZE

Panel Sponsor

EXHIBITOR

CO-PARTNER

Private Dinner Partner

Enquiry

Contact Us

SPONSORSHIP ENQUIRIES

Valentin Gerasimuk

Head of Sponsorship Sales

+44 20 7149 5973

SPEAKER ENQUIRIES

Zaynah Aslam

Conference Producer

+44 20 4540 7613

MARKETING ENQUIRIES

Kellee Halliburton

Marketing Manager

SPONSORSHIP ENQUIRIES

To enquire about sponsorship opportunities for the conference, please contact:

Valentin Gerasimuk

Head of Sponsorship Sales


+44 20 7149 5973

SPEAKER ENQUIRIES

To enquire about speaking opportunities for the conference, please contact:

Zaynah Aslam

Conference Producer


+44 20 4540 7613