Janthana is the CEO of Tapoly, a pioneering on-demand insurance provider for SMEs and freelancers. She has been recognized as the 6th Top Woman Founder to Watch by Forbes and as one of the Top 10 Insurtech Female Influencers by The Insurance Institute. Recently, she has won prestigious awards such as the Innovator Of The Year Award at the UK Fintech Awards 2023 and the Insurance Leader of the Year Award at the Women In Finance Awards 2021. Before joining Tapoly, Janthana worked at top-tier investment banks.

Bartosz Golba is Research Director, Financial Services at GlobalData, providing robust data and actionable insights to a number of world’s leading financial services organisations, not least related to disruption caused by evolution of technology. A former wealth manager, Bartosz has more than 10 years of experience in dealing with changing behaviours and expectations of both FS providers and their customers.

Jeremy has worked in insurance for over 25 years – holding various roles across underwriting, sales, innovation and claims. Starting as an underwriter at Commercial Union, Jeremy progressed through a variety of underwriting and account management roles before taking over running the Aviva sales and underwriting team in Maidstone in 2003.

He moved across to Allianz in 2006 to run both the local Sales and underwriting and Small business team before taking his first head office role in Innovation and Strategy in 2009. He did this for 3 years before joining claims as the Claims operations manager for Allianz – running 5 sites including their offshore site in Trivandrum in India. After 8 years in this role and nearly 15 years at Allianz and now works at Ecclesiastical as their Claims Director.

Jeremy is also heavily involved at the CII – having sat on the Claims Faculty for 6 years before taking on the Chair in 2017. In 2019, as the faculty moved into the Society of Claims Professionals, he became its first Non-Executive Director.

Jeremy is passionate about strong customer service and employee advocacy, looking to use technological enhancements to improve both.

Serial entrepreneur Josh Hart has set up numerous businesses across EdTech, Mobile and now the InsureTech world. Having created digital experiences used by millions, Josh’s mission is to make all digital interaction fun. As co-founder & CTO of YuLife, Josh has been re-imagining the world of insurance, building a company which focuses on helping people to be their best selves; mentally, physically and financially. Prior to YuLife, Josh was a co-founder of Chelsea Apps Factory and key in the development of the organisation, which consulted FTSE 250 companies and grew to well over 100 people, servicing customers such as Google, Standard Life and Waitrose.

Since 2010 Nyasha has led initiatives in insurance businesses to understand new geographic markets, customer cohorts and emerging trends, develop strategies to take advantage of the opportunity, implement new products and services, and launch them. A large part of Nyasha career has been orientated towards and has developed a passions for Digital and emerging technology trends Small businesses and start-ups

Dave has 30 years of insurance experience across a number of technical and general management disciplines.Starting in Royal as a Property Underwriter in the London Market, moving through a variety of roles both international and domestic. Dave is now the CUO for AXA’s UK Commercial business. Joining AXA in Dec 2021, he has a specific brief to transform the UW and Pricing capabilities, whilst continuing to improve the underlying performance of the business.

Eleanor Dallaway has 16 years of experience as a tech journalist. Eleanor served as editor and editorial director of Infosecurity Magazine from 2006 to 2022, during which time she founded the Women in Cybersecurity networking events, advised the Conservative Government on its information security policy and won several awards including the Women of influence award in the US and information security feature of the year. Eleanor is also published in The Guardian, The Sunday Times, The Times and Imbibe.

Transformational HR lead with experience delivering strategic People change across specialisms. Empowering people to be the best that they can be all enabled by their skills for today but also unlocking their potential with skills for tomorrow. Bring this all to life through the strategic review and implementation of Future Skills initiatives working to make skills the currency of the workforce for the future.

Working closely and co-creating solutions with c-suite through to front line, in house and externally developing and delivering people and commercial value add change, built from years of ER and business partnering experience.

Employee and personal well-being are truly one of Peter’s core values which is showcased throughout delivery and role as a Mental Health First Aiders.

Melissa’s role is to promote higher professional standards within the insurance and financial planning sectors. Melissa is also responsible for legal affairs and risk management. Through external stakeholder engagement, my aim is to raise awareness of best practice and drive ethical behaviour.

Head of the Product and Underwriting department for Great Lakes providing product oversight and governance for all insurance products, including product approval and review processes, product design and transition to market and oversight of wordings for Great Lakes global insurance business.

Previous experience as a Claims Manager with a demonstrated history of working in the insurance industry both in the London market as well as Asia and Germany. Skilled in different areas of Insurance and Reinsurance claims, wordings, reviews, due diligence and onboarding of new clients, Property & Casualty Insurance. Strong business development knowledge including Management, Risk Management and Training,. Post Graduate degree and MBA from The Open University, qualified mediator and arbitrator and published author in reinsurance and business interruption amongst other subjects.

Member of CILA SIG group on Construction Energy and Engineering. Author and technical editor of the Chartered Insurance Institute book on Reinsurance and contributor to several textbooks on Insurance such as Riley on Business Interruption.

Andrew Waddelove joined LV= General Insurance in October 2021 as Head of Sustainability. Prior to joining LV=, Andrew worked as a sustainability consultant for 15 years across a number of industries for clients across the world. Andrew’s experience includes net zero strategies, greenhouse gas reporting and Taskforce on Climate-related Financial Disclosure reporting. Andrew’s role at LV= covers the operational impact of the business through to helping customers become more environmentally sustainable

Senior and experienced manager of multiple large scale (millions of users) projects and products with a passion for user experience.

Manager of technical, product and design teams including UX, project/programme managers,product managers, developers and quality assurance.

Charlotte is an Senior Analyst with GlobalData’s Thematic Research Team. Since joining the team, Charlotte has written on important technologies such as Artificial Intelligence, ESG, Internet of Things, and Augmented Reality. Her comments regarding the Metaverse have also appeared in Time magazine. Prior to joining GlobalData, Charlotte studied for an MSc in Political Science, with a focus on Russia and Eastern Europe.

Laura Petrone joined the thematic research team in GlobalData in 2018. In her role as principal analyst she provides quantitative and qualitative analysis of the telecoms, media and technology sectors through a thematic research methodology. Her areas of expertise include the future of work, tech regulation, social media, the metaverse and advertising. Prior to joining GlobalData, she was senior analyst at IDC and associate analyst at Ofcom.

Bilge leads Brit’s Tech&Data teams and is responsible for leading Brit’s innovative approach to digitalisation of the specialty insurance industry. Bilge has 19 years’ experience in technology, with a strong track record in driving commercial value and business transformation through the integration of automation and technology. She joined Brit from InsurTech iptiQ, Swiss Re’s start-up where she most recently held the position of Senior Director and member of the Executive Committee. There, Bilge was responsible for developing and driving iptiQ’s tech & data strategy, building its global engineering community and delivering its white labelled insurance platform to iptiQ’s distribution partners.

Bilge also brings valuable experience from outside of the insurance industry, with a career that has spanned, fast moving consumer goods (FMCG), pharmaceuticals and consultancy. Prior to joining iptiQ in 2019, she previously worked at British American Tobacco, Mondelez and Accenture UK.

Antton is the Founder & Chief Strategy Officer of Flock. Flock is a fully digital insurance company for commercial motor fleets. On a mission to make the world quantifiably safer.

Machine learning is finding new applications every day. My department is responsible for finding innovative and algorithmic substitutes for the hundreds of internal processes at Tryg insurance. This spans all the way from under-writing, HR, claims to finance. By employing very intelligent individuals and utilizing open source applications the cost-benefit of data science in this way is stunning. We are getting roughly £10 back for every 1£ we spend on these capabilities.

Director and cofounder of Assured, an insurance brokerage focussed 100% on cyber. Ed is also an advocate for the young professional organisation ‘Next Generation Insurance Network’ and an industry 100 representative for the NCSC.

Roi Amir is an experienced senior executive with a proven track record of success leading teams at the cutting edge of the software industry.

Roi is CEO of Sprout.ai, an award-winning technology solution for the insurance industry, with the vision to enable insurers to deliver a differentiated claims experience to their customers. It uses ground-breaking AI and data-led products to automate every step of the claims journey. Extracting and enhancing relevant claims data, cross-checking this with policies and providing a philosophy-driven adjudication recommendation to conclude a claim in near real-time. Providing claims handlers with time to spend with customers, where human touch and empathy can make a real difference.

Sprout.ai is used by world-leading insurers including Zurich, Generali and AdvanceCare.

I’m the co-founder and Chief Product & Strategy Officer at Elsewhen the Digital Product Consultancy. Among our clients are companies like Spotify, Google, Microsoft and Mastercard.Our mission is to empower leaders to harness a cutting-edge approach to design and technology to deliver positive impact for their organisations. We have three service offerings – Digital Strategy, Digital Transformation and Product Design. I write for publications including Sifted, Venturebeat, City AM and Fintech Futures. I love using my experience in engineering and product to invest in promising early-stage founders.

Dan Keeley has been working in data engineering for over 15 years. He was named one of the UKs top 50 data influencers in 2016. He is now Chief Engineer at hubb (Named challenger of the year) - an exciting Scottish insurtech working on transforming the broking market.

CEO/Founder of Instil Software, a product-focused software engineering consultancy based in Belfast. Built on a foundation of engineering, design and product excellence, we develop software for and provide developer training to some of the world's leading technology firms.

Senior Audit Leader with multi-disciplinary experience of over 22 years in the area of digital transformation, technology and business auditing. Expertise in risk and controls within financial services (retail, markets, insurance, investments, wealth), digital, technology, cyber, resilience, emerging technologies, data and sourcing.  Building collaboration and engagement across senior leaders, regulators and control functions.

Currently, Head of Audit with Lloyds Banking Group covering Insurance, Investments, Wealth, Stockbroking business areas and strategic technology platforms, digital transformation, data management and migration. Previously, worked with Deutsche Bank, Bank of Africa UK, Credit Suisse, KPMG and Oracle.

Tim leads the firm’s commercial services practice for insurance clients. He works with a number of leading insurers and intermediaries on policy drafting and distribution, compliance and commercial issues. Tim was recognised in The Lawyer’s ‘Hot 100’ for 2022 for his ground-breaking work on the readability of insurance policies.

Tim specialises in advising clients who design and distribute insurance products. He heads up the firm’s specialist policy drafting and distribution team, which has drafted thousands of insurance policies for the firm’s insurer clients and tens of thousands of bespoke policy clauses through its outsourced endorsement drafting service. The team is particularly well known for its academic study with the University of Nottingham into the readability of insurance policies, which showed it is possible to reduce the reading of policy wordings by upwards of 10 years by applying specific drafting techniques.

Tim also advises insurers and intermediaries on commercial and regulatory issues relating to the distribution of products, including compliance with the Insurance Distribution Directive, the FCA Handbook, CASS and SMCR.

Tim applies his in-depth knowledge of product distribution to corporate transactions. Tim regularly advises clients on compliance issues relating to the acquisition or disposal of regulated intermediaries, having advised on over 60 such transactions in recent years.

Tim is well known in the insurance market and regularly publishes articles the insurance press and speaks at conferences and events.

Thomas advises on digital technology licensing contracts and data protection compliance within our financial services and insurance group. He is a senior associate and IT sourcing projects lawyer, and Certified Data Protection Practitioner within our IT and tech projects team. He has been with us for over three years and was promoted during his second year.

He specialises in IT and large-scale technology outsourcing projects for insurers and their network of brokers, and public sector bodies and government agencies with their technology procurements and SaaS contracts. He works as part of the projects team to structure, manage and advise on large IT sourcing projects and complex pricing models, in addition to advising on related compliance areas including software licensing and data protection. Thomas also provides strategic advice to tech start-ups as part of our GROW programme.

Thomas has also operated as in-house counsel for Elekta Limited (health-tech), Ricardo PLC (automotive) and The All England Lawn Tennis Club (sports/commercial) and has therefore seen life on both sides of the fence. Clients particularly appreciate his strategic advice that gets to the nub of the issue quickly.

Kay heads up our digital and sourcing practice across our regional offices. Kay leads and guides clients through their digital procurements and business process outsourcings, be they major change or transformation programmes, levelling up agendas or business as usual procurements. Kay’s clients include central Government departments, NHS trusts, ICSs and blue chip FSI clients.

Kay has nearly 20 years’ experience helping clients deliver their digital and business processing procurement and sourcing strategies having advised on some of the most novel, large scale and complex transactions, protecting her clients interests and identifying and mitigating risk through legal contractual mechanisms.

Kay specialises within the public sector, the health and social care sector and the financial services sector, offering deep industry knowledge and experience. This has been gained through working closely with clients in those sectors for many years including through secondments and long-term projects, spending time with clients on site.

Kay advises on the implementation and running of a myriad of novel and tried and tested solutions including blockchain and cloud integrations through various contractual approaches and structures such as framework arrangements, special purpose vehicles, tower model structures including SIAM and collaboration arrangements and SaaS license contracting models. Kay advises on cross-border transactions and provides guidance and support on successfully managing distressed projects.

Kay’s expertise is recognised by her long-standing clients for whom she acts as a trusted adviser.

Hannah is the Founder CEO of The Joy Club. On a mission to redefine 'retirement'. Retirement means to 'withdraw the mind'. The Joy Club know the modern retiree wants the opposite. So, we're building the go-to platform for content and experiences that resonate.

Caoimhin is a pioneer of public cloud technologies and cloud-native tools/techniques to increase efficiency and reduce time-to-value for Kainos’ customers. Caoimhin is passionate about sustainable computing practices and as Kainos’ cloud technology lead, one of his key focus areas is corporate digital responsibility with a specific focus on environmental sustainability. He has been involved in designing, building and operating some of the highest-profile, citizen-facing services within UK Government (including the Cabinet Office, Home Office, Ministry of Justice, Department for the Environment and Rural Affairs), the NHS and the United Nations

As VP for EMEA at boost.ai, Sanjeev Kumar brings more than 20 years of go-to-market expertise to his role having worked with digital transformation-enabling technologies across a broad range of industries, with a particular focus on banking and financial services. Prior to boost.ai, he led UKMEA business in the subscription SaaS space at Zuora, helping to scale both business and revenue at that organisation. A role that primed him perfectly for his position at boost.ai where, today, he leads an experienced team to strategically expand the reach of the company’s conversational AI platform, helping clients in new and existing markets elevate customer experience

Lizzy specialises in the topics of behavioural science and insurance innovation. She spent 7 years in Swiss Re's Behavioural Research Unit experimenting with applying concepts of unconscious bias to customer interactions with L&H insurers. She now sits in the client relationship team for UK & Irish insurance clients leading on product innovation and delivery of Swiss Re's Solutions. These cover topics such as automation, analytics and customer wellbeing. She has a PhD in psychology as well as 10 years Global insurance experience.

Fabian Meyer is Managing Director in Switzerland and member of the board of CORE SE - a European technology think tank based in Berlin.  As an expert in the insurance industry, he is responsible for driving large (digital) transformations with well-known clients in Europe and the DACH region. He has experience in developing digital strategies to adapt recent market trends like applied AI and embedded insurance.

Stephen Kennedy heads the EMEA solutions team for eGain.  Working with eGain’s customers and prospects, he helps clients understand the benefits that can be obtained with a successful eGain implementation. Stephen started his career with Sterling Software where he managed the Northern European support centre. Using effective knowledge during his tenure at Sterling software, he moved into a Pre-Sales role, working with prospects and customers to achieve some of the results he attained. For the last 20+ years, Stephen has been involved in many aspects of the implementation of successful Customer Service environments and ensuring that customers attain the expected benefits

Shimona comes from a legal background and works with Moxo's EMEA clients to modernize their client interaction workflows. She specialises in helping clients control the chaos of client management by orchestrating end-to-end client collaboration with the power of their one-stop client portal.