Digital Integration in Wealth Management DACH 2024

Join us as we bring together digital, banking, and wealth management leaders to discuss their strategy for digital transformation and strategy implementation.

8 - 9

October

2024
  • Zurich Marriott Hotel
  • Free
  • Why attend?
  • Agenda
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Why attend?

WHAT TO EXPECT?

  • Gain valuable insights and knowledge from industry experts, thought leaders, and experienced professionals. Through presentations, and panel discussions, attendees can learn about the latest trends, best practices, and innovative strategies in a digitised wealth management industry.
  • Network and connect with like-minded individuals across the industry. Build relationships with peers, potential clients, and industry influencers.
  • Engage in discussions, gain fresh perspectives and develop new skills that can be applied as solutions to take back to your organisation.

200+

Attendees

15+

Exhibitors

20+

Speakers

90+

Attendees at Director+ level

200+

Attendees

15+

Exhibitors

20+

Speakers

90+

Attendees at Director+ level

Digital Integration in Wealth Management Switzerland 2023

Agenda

  • 8 Oct 2024
  • 9 Oct 2024
Expand All

7:45 AM

Registration

8:15 AM

Chair’s Opening Remarks

Speakers

Benjamin Hatton
Analyst, GlobalData
Bartosz Golba
Research Director, Financial Services, GlobalData

Theme 1: Opening the clientele horizon

8:30 AM

Implementing CRM systems to provide better client coverage and enhance local compliance regulations, within Wealth Management

  • Navigating complex local regulations to ensure better CRM system capabilities
  •  

     

    Tailoring products and services from CRM systems to deliver better client servicing

     

  • CRM functionalities aimed at increasing revenue and lower cost base

Speakers

Alessandro Favalli
Vice President, Private Banking Tribe Lead CRM Platform, Deutsche Private Bank

9 AM

Keynote: How are we catering for and managing UHNW and Mass Affluent individuals in wealth?

  • Harnessing current wealth managers’ communication and engagement with clients
  • Has the industry been able to embed and deliver client-centric services using new technologies?
  • Investigating successful examples of management and catering to new generational wealth clients

Speakers

Katalin Varga-Toldi
Head of Premium & Mass Customer Segment Management Retail Client Tribe, OTP Bank

9:30 AM

Unlocking Organic Growth Through Personalisation And Behavioural Finance

  • Helping investors make better financial decisions through behavioural finance
  • Unlocking a greater share of wallet and retention of assets under management through personalisation

Oxford Risk

10 AM

How are traditional wealth managers responding to the growing presence of fintech challengers?

  • Examining how AI, Cloud and Blockchain are integrated into wealth technologies
  • How can wealth managers digitize and modernise their offerings to maintain market competition?
  • Will leveraging Cloud and Multi- channels by using AI technology bring back dominance in the Swiss wealth market?

10:30 AM

Embracing innovation to operationalise value

  • Leveraging client- facing technology to enhance financial planning services
  • Efficiently minimising costs and boosting proficiency in data analytics and algorithms
  • Regulations and compliance challenges and how to operate in tough markets

11 AM

Morning Break and Networking

Theme 2: Creating a greener wealth management industry

11:30 AM

Panel discussion: Building the AI bank of the future

  • Examining opportunities of AI- enabling technologies and products for clients
  • To what extent is Gen AI reliable and supportive for wealth decision- making?
  • Discovering techniques to hyper- personalise and tailor client expectations and services

Speakers

Nataliya Shybanova
Co- Founder AVEK Capital and Head of Partnerships, Green Wealth Partners
Fredy R. Flury
CEO, Tavis Capital
Benjamin Hatton
Analyst, GlobalData

12 PM

Fostering Gen Z Trends and Digital Assets for better Client Experience and Retention

  • Understanding Gen Z Trends
  • Implications for Wealth Management
  • Next Trends in Client Experience l ike Digital Assets and Tokenization, Case Studies
  • Enhancing Client Experience through Technology
  • Managing High Client Expectations
  • Gen Z’ s Criteria for Choosing Partners

Speakers

Nataliya Shybanova
Co- Founder AVEK Capital and Head of Partnerships, Green Wealth Partners

12:30 PM

What’ s driving investments and wealth managers‘ ESG strategies?

  • Is green-splaining a major problem in ESG products? I f so how can it be mitigated?
  • How can the Federal Council help to distinguish sustainable efforts and products for wealth management?
  • Strategising methods to overcome grey areas of sustainability to enhance the wealth industry

Speakers

Fredy R. Flury
CEO, Tavis Capital

1 PM

Why is sustainability key for wealth managers?

  • Creating and providing f lexible f inancial planning, funding and withdrawals
  • Managing and assessing regulation alignments to enhance sustainability portfolio decision- making
  • Impactful investing platform providing various green financial products and solutions

1:15 PM

Lunch and Networking

Theme 3: Navigating the digital ecosystem

2:15 PM

Developing a Cyber defense strategy

  • With in- house security and systems, what new tools can we use to protect data and confidential information from leaks and infringement?
  • Exploring how measuring risks/ threats to protect private and wealth banks whilst using external providers?
  • Successful examples of cyber secure cases

2:45 PM

Biometrics powered onboarding – the Iproov way

  • Discussing how face biometric verification, as an inherence factor in MFA, and fortifies Anti- Money Laundering ( AML) efforts
  • Overcoming challenges in Wealth, focusing on expensive and insecure video identification and manual onboarding processes
  • Gaining insights from i Proov' s real- world applications in Wealth Management

Iproov

3:15 PM

Fireside chat: What are the barriers to embracing new digital tools?

  • Investigating where wealth and private banks are struggling to embrace new technologies
  • Can new digital tools help reduce costs and boost efficiency?
  • Analysing industry trends and behaviour to identify the main factors affecting digital Progression

Speakers

Benjamin Hatton
Analyst, GlobalData
Dr. Adam Flitton
Behavioral Economist, Allianz Suisse

3:45 PM

The fully integrated, AI- enabled wealth manager: From dream to reality

  • How can we improve the customer experience today?
  • Simplifying, standardizing and automating processes: Where to start?

Service Now

4:15 PM

Mid- afternoon refreshments

Theme 4: What can we take from here?

4:45 PM

Uncovering hidden opportunities in streamlining your client’ s business processes

  • Rethink today’ s costs, inefficiency and fragmented client interaction model requiring significant manual intervention
  • Providing private, personalised, modern client experience to increase efficiency and drive retention

Moxo

5:15 PM

Closing keynote fireside chat: How are we diversifying investments and portfolios to reduce major risks in Wealth Management?

  • Are offshore investments and private equity successful asset classes to diversify wealth?
  • What is required to maintain a well-balanced and resilient portfolio?
  • Investigating the future of digital assets as a potential main asset class for diversification

Speakers

Philip Kurtenbach
Head of Investments and Wealth Solutions, HSBC
Benjamin Hatton
Analyst, GlobalData

5:45 PM

Closing remarks

Speakers

Benjamin Hatton
Analyst, GlobalData

6 PM

Drinks Reception

7:45 AM

Registration

8 AM

Breakfast briefing

Join us for breakfast where we enjoy tea/ coffee with a sprinkle of conversations and opinions within the industry

8:50 AM

Chair’s Opening Remarks

Speakers

Benjamin Hatton
Analyst, GlobalData

Theme 1: Making bigger and better changes

9 AM

Keynote: Small changes with outsized impact: using behavioural science to shape decisions and drive growth

  • Discuss how the implementation of behavioral science techniques can improve:
  • Digital tool adoption
  • Client retention
  • Solution selection

Speakers

Dr. Adam Flitton
Behavioral Economist, Allianz Suisse

9:30 AM

Keynote fireside chat: The challenge of operating within a challenging macroeconomic backdrop

  • How are the demands and inflation going to keep up in the industry?
  • Can fiscal policies and social equity affect wealth managers’ and family offices' with their global investments in private equity?
  • What strategies does the industry require to move forward in the market and attract investors?

Speakers

Koen De Leus
Chief Economist, BNP Paribas Fortis
Benjamin Hatton
Analyst, GlobalData

10 AM

Helping you decide how best to move your wealth on to future generations

  • Generating strategic plans to deliver succession planning wealth & family office services
  • Upsaling the Wealth Management and family office culture to educate clients of their wealth planning
  • How can the DACH region navigate succession planning?

Speakers

Louis Portal
Relationship Manager, ISGAM Asset Management
Andrew Little
Partner, ISGAM Asset Management

10:30 AM

Deepening client engagement and platforms to grow your business

  • Enabling your wealth platform to help wealth advisors and managers defend against tough market environments
  • Supporting your communication and engagement with clients to enhance loyalty and decisions
  • Creating more efficient operating models to upscale productivity, innovation and value for your business

11 AM

Morning Refreshments and Networking

Theme 2: Broadening the digital asset world

11:30 AM

The role of different types of digital assets in a modern and well- diversified portfolio

  • Analyse how evolving and emerging technologies will affect portfolios
  • Identify the skills and attributes that wealth managers will need to
  • Discuss the environments and cultures that can or should support the future of digital assets

Speakers

Tim Stingelin
CEO and Founder, Coinstrategy

12 PM

What does the digital wealth advisor of the future look like?

  • Providing cutting- edge custodial technology for digital assets
  • Fully immersed platform with speedy client delivery at a snap of the finger with high security
  • Enabling seamless onboarding processes and portfolio management in an app

12:30 PM

Panel discussion: The rise of real-world assets – A closer look at the future digital ecosystem

  • How do we constitute real- world assets and encompass physical, digital, and data- based i tems of value?
  • Is tokenization and blockchain technology for assets or types of digital assets?
  • Bridging the gap between traditional assets and digital & real- world assets

Speakers

Tim Stingelin
CEO and Founder, Coinstrategy
Benjamin Hatton
Analyst, GlobalData

1 PM

Using data and algorithms to improve the decision- making process

  • Transparency and relevant data for wealth managers to enable accurate decision- making
  • Better strategy and reporting techniques to help your business maintain consistency and market position
  • Supporting regulations and enabling closer communication with clients

1:15 PM

Lunch and Networking

Theme 3: Taking theory into practice

2:15 PM

Fireside chat: Re-thinking DACH’s digital wealth experience

  • Highlighting the importance of ensuring digital satisfaction is delivered to customers
  • What are we doing to renovate the digital client experience? What tools are best? How can banks
  • translate vision into reality?

Speakers

Philip Kurtenbach
Head of Investments and Wealth Solutions, HSBC
Benjamin Hatton
Analyst, GlobalData

3:15 PM

Roundtables: Key opinions & thoughts out loud!

Each zone will focus on different challenges in Wealth. After 30 minutes, attendees will have the opportunity to swap to a different table

Roundtable 1: Is Gen Z going to potentially be DACH's main client in the next 10 years?

Roundtable 2: How serious is sustainability going to impact Wealth Management?

Roundtable 3: To what extent is automation in the onboarding process successful?

3:45 PM

Closing panel discussion: Where can we see the DACH region in the next 10 years?

  • Where do you see all industry players in the private equity space in upcoming years?
  • Are there any geopolitical or macroeconomic factors that will impact decision- making?
  • What upcoming strong technology opportunities are there for wealth and family offices? Are there any demonstrations of this?

Speakers

Benjamin Hatton
Analyst, GlobalData
Nataliya Johnson
CEO & Founder, Vasant Capital

4:15 PM

Closing Remarks

Speakers

Benjamin Hatton
Analyst, GlobalData

4:25 PM

End of conference

Speakers

Select a speaker to learn more

Back
Benjamin Hatton
Analyst, GlobalData

Benjamin is an Analyst in GlobalData’s insurance team. He has been a part of the team for two years, based in London. In this time, he has developed a focus on UK general insurance markets, producing insights across the spectrum of property and casualty lines including key technology, economic, and social trends emerging in the insurance industry.  Benjamin holds a BSc and MSc in economics from the University of Nottingham.

Session Details:

Chair’s Opening Remarks

2024-10-08, 8:15 AM

Session Details:

Chair’s Opening Remarks

2024-10-09, 8:50 AM

Session Details:

Closing remarks

2024-10-08, 5:45 PM

Session Details:

Closing keynote fireside chat: How are we diversifying investments and portfolios to reduce major risks in Wealth Management?

2024-10-08, 5:15 PM

Session Details:

Fireside chat: What are the barriers to embracing new digital tools?

2024-10-08, 3:15 PM

Session Details:

Panel discussion: Building the AI bank of the future

2024-10-08, 11:30 AM

Session Details:

Closing Remarks

2024-10-09, 4:15 PM

Session Details:

Fireside chat: Re-thinking DACH’s digital wealth experience

2024-10-09, 2:15 PM

Session Details:

Panel discussion: The rise of real-world assets – A closer look at the future digital ecosystem

2024-10-09, 12:30 PM

Session Details:

Keynote fireside chat: The challenge of operating within a challenging macroeconomic backdrop

2024-10-09, 9:30 AM

Session Details:

Closing panel discussion: Where can we see the DACH region in the next 10 years?

2024-10-09, 3:45 PM

View In Agenda
Next speaker
Back
Bartosz Golba
Research Director, Financial Services, GlobalData

Bartosz Golba is Research Director, Financial Services at GlobalData, providing robust data and actionable insights to a number of world’s leading financial services organisations, not least related to disruption caused by evolution of technology. A former wealth manager, Bartosz has more than 10 years of experience in dealing with changing behaviours and expectations of both FS providers and their customers.

Session Details:

Chair’s Opening Remarks

2024-10-08, 8:15 AM

View In Agenda
Next speaker
Back
Alessandro Favalli
Vice President, Private Banking Tribe Lead CRM Platform, Deutsche Private Bank

Session Details:

Implementing CRM systems to provide better client coverage and enhance local compliance regulations, within Wealth Management

2024-10-08, 8:30 AM

View In Agenda
Next speaker
Back
Philip Kurtenbach
Head of Investments and Wealth Solutions, HSBC

Phil is the has spent 20 years in Financial Services leading large teams and transformational change globally. He has diverse senior leadership experience ranging from front line large scale management; head office strategic change, customer and regulatory programmes; and digital transformation within Wealth and Personal Banking. Throughout his career he has gathered global experience across emerging and mature markets having lived and worked in Germany, the US, Hong Kong, Jersey and the UK.  Currently Head of Investments and Wealth Solutions for CIIoM and Expat, he previously led product implementation, channel optimisation and commercialisation for Wealth products in various markets for HSBC Wealth Management.

Session Details:

Closing keynote fireside chat: How are we diversifying investments and portfolios to reduce major risks in Wealth Management?

2024-10-08, 5:15 PM

Session Details:

Fireside chat: Re-thinking DACH’s digital wealth experience

2024-10-09, 2:15 PM

View In Agenda
Next speaker
Back
Katalin Varga-Toldi
Head of Premium & Mass Customer Segment Management Retail Client Tribe, OTP Bank

Segment & customer management leader with over 15 years of experience in developing segment-tailored value propositions, driving segment growth strategies and creating differentiated client handling solutions for financial services. Skilled at leading high-performing business development & segment teams and executing integrated segment and client retention strategy programs. A creative, out-of-the-box thinker with passion for leading change with growth mindset and creating a nurturing culture of innovation.

Session Details:

Keynote: How are we catering for and managing UHNW and Mass Affluent individuals in wealth?

2024-10-08, 9:00 AM

View In Agenda
Next speaker
Back
Koen De Leus
Chief Economist, BNP Paribas Fortis

Session Details:

Keynote fireside chat: The challenge of operating within a challenging macroeconomic backdrop

2024-10-09, 9:30 AM

View In Agenda
Next speaker
Back
Dr. Adam Flitton
Behavioral Economist, Allianz Suisse

Dr. Adam Flitton is a behavioral scientist who leads teams and projects that drive measurable behavior change. Working across multiple sectors, his goal is to improve outcomes by helping people to make better decisions.

Session Details:

Keynote: Small changes with outsized impact: using behavioural science to shape decisions and drive growth

2024-10-09, 9:00 AM

Session Details:

Fireside chat: What are the barriers to embracing new digital tools?

2024-10-08, 3:15 PM

View In Agenda
Next speaker
Back
Tim Stingelin
CEO and Founder, Coinstrategy

Tim is the CEO of a Swiss-based digital asset advisory firm, specializing in Blockchain and AI investments. With a presence in the digital asset space since 2017, Tim diligently explores the efficiency gains that Blockchain and AI, as disruptive technologies, bring to society

Session Details:

Panel discussion: The rise of real-world assets – A closer look at the future digital ecosystem

2024-10-09, 12:30 PM

Session Details:

The role of different types of digital assets in a modern and well- diversified portfolio

2024-10-09, 11:30 AM

View In Agenda
Next speaker
Back
Fredy R. Flury
CEO, Tavis Capital

Session Details:

What’ s driving investments and wealth managers‘ ESG strategies?

2024-10-08, 12:30 PM

Session Details:

Panel discussion: Building the AI bank of the future

2024-10-08, 11:30 AM

View In Agenda
Next speaker
Back
Louis Portal
Relationship Manager, ISGAM Asset Management

Louis is a financial planner and relationship manager at ISGAM AG. He caters for an international clientele across Switzerland, the UK, The Netherlands and The Middle East. Louis is a younger member of the ISGAM team and has been, and continues to be, deeply involved in the firm’s succession planning. Louis is an associate member of the Chartered Institute for Securities & Investment (CISI), holds a Bachelor degree in the arts from the Royal Conservatoire of The Hague and will soon hold a second combined degree in psychology, philosophy and economics. In his spare time, Louis enjoys long distance swimming, reading classical literature, charity work and (very) amateur chess.

Session Details:

Helping you decide how best to move your wealth on to future generations

2024-10-09, 10:00 AM

View In Agenda
Next speaker
Back
Andrew Little
Partner, ISGAM Asset Management

British national, living in Switzerland since 2009. Married with three children.

15 years in private client finance; first as an independent financial advisor – Swiss market, followed by private banker – Southern Africa market with Coutts & Co., the Royal Bank of Canada and then Banque SYZ.

I went independent in 2017 with the backing of several HNW families. Founded GPCS Sarl in 2018, a consulting firm and became a Partner of ISGAM AG in 2020.

My experience includes operational and asset succession planning for private clients and companies, as well as compliance and risk management for the Swiss, South African, UK and US markets.

Session Details:

Helping you decide how best to move your wealth on to future generations

2024-10-09, 10:00 AM

View In Agenda
Next speaker
Back
Nataliya Shybanova
Co- Founder AVEK Capital and Head of Partnerships, Green Wealth Partners

Nataliya Shybanova joined Green Wealth Partners as a Member of the Board of Directors with a focus on ESG integration for Next Gen investment products in 2022. For this role, she brings experience in structured products and asset management. At GWP, she is responsible for identifying the important themes for the future (green energy, artificial intelligence, electric vehicles, etc.) and then choosing the best products to get access to these themes. Nataliya has over 10 years of experience in structured products from Vontobel Investment Banking and wealth management from UBS Wealth Management covering corporate and UHNW clients in Zurich for Switzerland, Europe and APAC, as well as the CIS markets. Nataliya is a global ambassador for Masttro, a fintech platform that translates all aspects of wealth into WealthData. She was Head of Investor Solutions for AQUIS Capital, a specialised asset management boutique with focus on Hedge Funds and Emerging Asia opportunities as well as Head of Marketing & Communication for Green Blue Invest, a Swiss-based ESG investment company with several investment programs. Nataliya holds an MBA and Master's degree in finance from Hult International Business School in San Francisco and Boston, and a Bachelor's in Public Relations and Communication, from the University of Zurich. Her passion is to blend sustainable innovation within finance to move the industry forward and keep it relevant for the new generation of investors.

GWP is a multi-family office focusing on the unique needs of large families who care about sending NextGen to create a better future. Being independent wealth advisors, we always put the interests of our clients first. We listen to our clients and provide solutions that are specifically tailored to them. We aim to protect and increase their wealth from generation to generation.

 

Session Details:

Fostering Gen Z Trends and Digital Assets for better Client Experience and Retention

2024-10-08, 12:00 PM

Session Details:

Panel discussion: Building the AI bank of the future

2024-10-08, 11:30 AM

View In Agenda
Next speaker
Back
Nataliya Johnson
CEO & Founder, Vasant Capital

Session Details:

Closing panel discussion: Where can we see the DACH region in the next 10 years?

2024-10-09, 3:45 PM

View In Agenda
Next speaker

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Valentin Gerasimuk

Head of Sponsorship Sales

+44 20 7149 5973

SPEAKER ENQUIRIES

Nina Beddoe

Conference Producer

020 4540 7650

MARKETING ENQUIRIES

Kellee Halliburton

Marketing Manager

SPONSORSHIP ENQUIRIES

To enquire about sponsorship opportunities for the conference, please contact:

Valentin Gerasimuk

Head of Sponsorship Sales


+44 20 7149 5973

SPEAKER ENQUIRIES

To enquire about speaking opportunities for the conference, please contact:

Nina Beddoe

Conference Producer


020 4540 7650