Conference Overview

1st January, 1970

Conference Overview

This year’s conference seeks to address the most pressing issues facing the insurance industry in innovating. For this reason, the conference falls under the overarching theme of digital transformation with the intention of covering a wide variety of issues to ensure attendees leave feeling that most, if not all, their questions about digital transformation have been answered.

This event is of value to everyone involved in finding end-to-end solutions to the key challenges of digitalisation, from a front to a back-office perspective.

The sessions in the customer engagement stream will help delegates generate a greater understanding of how to reduce customer churn through improving customer experience and engagement. These sessions are designed to help insurers understand how to add greater value to their products and shift away from a market which has long become a competition over price.

Similarly, the operational agility stream will seek to address the main obstacles blocking insurers’ ability to becoming agile in the back office. These sessions will further discuss how back office tasks such as underwriting or fraud prevention can be advanced through key technologies.

Each day will offer sessions which join both streams together, working on the understanding that true innovation requires end-end digital transformation.


Arena’s business-to-business events offer a myriad of opportunities for sponsors and exhibitors to drive their businesses forward.
Our sponsorship packages help companies educate ther target market on key industry issues and spread brand awareness throughout the

If you want to discuss how we can help you generate leads and add-value to your corporate and brand image please contact:

Paul Adams
+44 (0)20 7936 6948

Speaker opportunities

We identify and invite individuals we believe to be the best speakers in the market, if you think you can make a difference to the quality of our events please contact:

Chloe Roberts
T: +44 (0)207 936 6822