International Hotel Technology Forum 2023

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Session Details: Back to basics: Understanding the hotel technology ecosystem 28-03-2023, 2:00 pm View In Agenda

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Session Details: Fireside Chat: Achieving an automated, effortless, and simplified customer journey: Is AI the answer? 28-03-2023, 3:00 pm View In Agenda

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Session Details: The evolution of digital check-ins and key cards: What exactly do our guests want? 29-03-2023, 9:30 am View In Agenda

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Biography: Kari is listed in the top 50 women in tech 2022 – Norway. With a Passion for tech that improves lives and experiences and a firm belief that anything is possible if you can listen without prejudice, care for results more than glory and add a touch of humour to your projects.

Session Details: Implementing sustainability strategies into the IT infrastructure 28-03-2023, 5:20 pm View In Agenda

Biography: Christian Lundén has many years of experience leading innovation departments with the customer in focus. He is now leading the new business area Strategic Growth at eBerry (by Nordic Choice Hotels) with their 220+ hotels in Scandinavia and a focus to take the hospitality industry to the next level. Proven track record of delivering many “world’s first” concepts within the industry and a background in hotel operation.

Session Details: Being human through tech: What can we learn from the peer-to-peer and other leisure services? 30-03-2023, 9:00 am View In Agenda

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Session Details: Being human through tech: What can we learn from the peer-to-peer and other leisure services? 30-03-2023, 9:00 am View In Agenda

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Passionate about is how the Digital Age will transform and evolve the Tourism Industry we know and enjoy. How by applying new technologies and developing them, you can optimize a hotel or restaurant operations, elevate the knowledge and way you interact with your customers or create a new product that could change or create a new segment/market thanks to our new digital world. I want definitely be part of it. 

Melia Hotels International:

Meliá Hotels International is unique among the 20 largest international hotel groups, with more than 390 hotels in 42 Countries, in having an origin in leisure and the ideal size to combine exceptional hospitality with management that is efficient and close to its stakeholders. All of this, along with our Spanish warmth and passion, makes us distinct and different. Our corporate slogan is: "Leisure at heart, business in mind

Session Details: What are we waiting for: Is it time for the hotel industry to increase investment in robotics? 29-03-2023, 9:00 am View In Agenda

Biography: Over 10+ years experience in the hospitality industry Dario has become  a revenue expert, working in different companies, and has lived abroad in many European cities, from Milan to Wien and from Brussels to Madrid. Dario is currently Director of Revenue Performance at Radisson Hotel Group, responsible for the results of 150+ hotels together with 50 revenue managers and specialists. From April 22, Dario has been admitted to the Global Executive MBA ( worldwide ranking: 34# Financial Times/ 23# The Economist) of the prestigious WU Executive Academy in Wien, a double master degree in partnership with Carlson University in Minneapolis. Dario’s lifetime passions are Football, Formula 1, cinema and currently, he is very passionate about cyber security and data protection.

Session Details: Panel Discussion Unlocking the power of data to increase overall revenue 29-03-2023, 5:10 pm View In Agenda

Biography: Roberto Gobo is the Director of digital strategy and technology in Valamar Riviera, the largest and leading tourism company in Croatia (7,000 employees), which – in its 61 hotels, resorts, camping sites – can simultaneously accommodate 58.000 guests. Roberto is highly technical, dedicated and result oriented senior software director with a successful track record in the sourcing and delivery of software projects, complex products and data services launches for Enterprise Clients. He has worked as Developer, Technical Lead, Architect, Delivery Manager, Director (in the USA, Ireland, India, Austria, Slovenia, Croatia) with HP, Vodafone, Mobitel, BT, O2, Danieli etc. in delivering outsourced software projects, setting up outsourced operations, improve development process, developing new products and introducing release process into organizations. His main focus in Valamar is digital strategy and transformation of the company, future software architecture, technologies and delivery of strategic digital projects. Roberto’s interests are enterprise architecture, emerging technologies, real time data streaming, Data platforms and adoption of AI/ML.

Session Details: Case Study: Developing an in-house real-time data streaming platform (MDP) and cutting integration costs 29-03-2023, 2:20 pm View In Agenda

Biography: As a passionate digital marketer with a fascination for everything e-commerce, Chris currently leads the digital team at Best Western Hotels GB. Chris and his team have delivered strong performance in an ever-changing digital landscape. Originally joining Best Western GB as a website executive, Chris has progressed through a variety of roles that have allowed Chris to put passion into action. Whether this is CRO, project management or digital strategy Chris has consistently delivered business objectives. Chris is passionate about motivating his team to deliver exceptional results, be this by helping them as they grow there skillset or allowing them to take on new projects, Chris aims to create a team that works together in synergy.

Session Details: Working with not against: What can we learn from OTA's to convert direct bookings? 28-03-2023, 5:20 pm View In Agenda

Biography: Raimund has worked in the hospitality industry for over 20 years and has both strong on-property operational expertise as well as multi-property and regional capabilities. Raimund has worked in various roles during his diverse career including reservations management, conventions sales agent, and director of revenue management for hard brands including Hilton, Accor, and Starwood. In 2016, Raimund joined Preferred Hotels & Resorts as Director of Hotel Revenue Optimization, supporting over 45 independent member properties across Central & Eastern Europe. Raimund is CRME certified by HSMAI and has been a proud member of HSMAI DACH Advisory Board since May 2022. A keen coach and consult to hotels in the area of revenue management, he provides hotel members with global market intelligence data to increase business from both feeder and emerging markets in order to maximize the hotels but also the brand’s income and profit. Raimund lives in Munich with his family and has a BA in Business with a major in Finance Management and Sales & Marketing from Hamburger Fernhochschule.

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Biography: Vineeth has a strong background in using technology to maximise global commercial impact of hotel distribution, marketing and sales strategies. Vineeth currently head Distribution & Commercial Planning for Wyndham Hotels & Resorts in EMEA - and absolutely love the fast-paced environment of Wyndham and the world of online distribution.

Session Details: Panel Discussion Unlocking the power of data to increase overall revenue 29-03-2023, 5:10 pm View In Agenda

Biography: During Shafrazs time studying abroad in Australia, he was able to experience the underwater beauty of the Great Barrier reef which made him interested in exploring the Maldivian waters once he got back and Shafraz is very proud to say that what we experience here in the Maldives is far more unique and far more breathtaking than anywhere else he has been. Shafraz been an avid diver ever since and never looked back and i do have a fascination for large sea creatures. Shafraz loves his country and has fallen in love with the sun, the sand and the beach. But for him to love this and being able to appreciate is not enough, every single person out there to love this too. As a Tourism Promoter Shafraz has 3 visions. One is to integrate & converge different mediums of advertising to get the best result. Second is to make real use of social media as an honest and strong marketing tool. Third being on the lookout for new technology that seems to be changing everyday and find more innovative ways.

Session Details: Chasing travellers: A post-pandemic guide on how Maldives Hotels recreated awareness 28-03-2023, 3:00 pm View In Agenda

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Session Details: Panel Discussion Combating staffing shortages with digital marketing and technology 28-03-2023, 2:00 pm View In Agenda

Biography: Alexandre is an experience director of revenue and passionate about the hotel industry with expertise across revenue, e-commerce, channel management, social media marketing and  reservations.

Session Details: Maximising revenue at all stages of the customer journey 29-03-2023, 10:30 am View In Agenda

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Session Details: Keynote Address: Guest behaviour in 2023 and beyond through the eyes of Booking.com 28-03-2023, 1:30 pm View In Agenda

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Session Details: Panel Discussion: How to identify the perfect match when selecting a solution provider? 30-03-2023, 10:30 am View In Agenda

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Session Details: Building a new brand: What are guests looking for? 29-03-2023, 9:30 am View In Agenda

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Session Details: Closing Panel Discussion Bringing it all together: Key trends, discussion points and takeaways 30-03-2023, 12:50 pm View In Agenda

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Session Details: Navigating the industry’s in-room entertainment innovation 29-03-2023, 2:20 pm View In Agenda

Biography: Gabor has extensive experience in Hospitality IT management with multi-country, multi-brand hotel chains with strong project management experiences.

Session Details: Effective techniques for technology budgeting and integration 29-03-2023, 5:10 pm View In Agenda

Biography: Sarah Coop is a Thematic Analyst at GlobalData, a leading data and analytics company. Sarah has covered the themes making the biggest impact across all sectors, authoring reports on technologies such as AI, cybersecurity, AR, and IoT. Sarah is passionate about data and cybersecurity and has previous experience working as a data modeler at Shell. Sarah has a master’s degree in Big Data from Kings College London.

Session Details: Putting the spotlight on cyber security: How can we ensure that all hotels adhere to regulations and requirements? 29-03-2023, 10:30 am Fireside Chat: Ethical dilemmas in technology: Factors we might overlook 30-03-2023, 9:30 am View In Agenda

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Session Details: The power of e-commerce in the hotel industry 30-03-2023, 9:30 am View In Agenda

Biography: Hospitality expert with background in Revenue Acceleration & PMS solutions for hotels, at Adyen looking after Central European markets, helping hotels streamline their payments set-up.

Session Details: Unifying payments across all channels: Powerful tools to surpass guests’ expectations! 28-03-2023, 2:30 pm View In Agenda

Biography: Leading the Hospitality efforts for Adyen in the DACH region, always with the goal of providing the best guest experience with the latest in payments technology.  

Session Details: Unifying payments across all channels: Powerful tools to surpass guests’ expectations! 28-03-2023, 2:30 pm View In Agenda

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Session Details: Panel Discussion Combating staffing shortages with digital marketing and technology 28-03-2023, 2:00 pm View In Agenda

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Session Details: Learnings from building a digital hotel experience: A Limehome case study 28-03-2023, 5:50 pm View In Agenda

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Session Details: Closing Panel Discussion Bringing it all together: Key trends, discussion points and takeaways 30-03-2023, 12:50 pm View In Agenda