IHTF - International Hotel Technology Forum 2020

Name: IHTF - International Hotel Technology Forum 2020
Start: 2020-03-24
End: 2020-03-26
Location: IHTF - International Hotel Technology Forum 2020

Austria Center Vienna
24th-26th March, 2020

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IHTF - International Hotel Technology Forum 2020

Arena International is proud to announce the 17th Edition of the International Hotel Technology Forum will be held in Vienna, Austria!

Over the course of 3 days, attendees will hear from over 50 presenters tackle the most pressing issues facing the industry. Bringing together under one roof senior level decision makers from both technology and marketing departments, the forum educates the audience with end-to-end solutions to help them enhance customer experience, whilst improving operational efficiency.

Alongside a comprehensive learning programme, delegates and suppliers have the opportunity to take part in a series of pre-scheduled, mutually agreed, private one on one business meetings where we match hoteliers with solution providers.

Identifying Technology Solutions To Maintain Relevance In An Ever Increasingly Competitive Hotel & Resort Market

Welcome to the 17th annual International Hotel Technology Forum (IHTF) 2020, the leading face- to-face event for the hotel technology industry. As we head into our 17th year, we wanted to give you an insight into what it is about IHTF that has made us so successful over the years in the hospitality technology sector.

800 – 1:1 MEETINGS OVER 3 DAYS!

450+

ATTENDEES

50+

EXHIBITORS

50+

SPEAKERS

90%

DIRECTOR+ LEVEL

Why Attend?

NETWORK

This is an exceptional networking opportunity for hoteliers, technology providers and through-leaders. Meet industry C-Suite and Director level executives to make valuable connection at this annual thought leadership platform.

LEARN

Join like-minded hoteliers to learn new perspectives and case studies through presentation, panel discussions, interactive round tables, 1:1 meetings and workshops.

ACTION

The conference discusses the vital connections between process, tools and techniques to manage change. Update your knowledge to create new strategies for hoteliers to enact change.

Speakers

See all speakers

All-in-one hotel software solution

With more than 1,000 interfaces to external systems, such as PBX, PoS, yield management, online reservation, credit card, minibar and a high number of software extensions (sales and marketing, banquet, web booking engine, business intelligence, social media booking tools and emailing tools), protel offers a perfect all-in-one hotel software solution.

Leading hospitality in the cloud

SaaS solutions outsource the hardware, software and data to the internet cloud and open up new possibilities for the hotel industry's IT management. Web-based solutions are perfect for all hoteliers who value flexibility, mobility, reliability and security without having to manage the entire system themselves. protel offers two SaaS solutions: bookatonce and protel Air.

Being the first on the market to offer a cloud-based PMS with bookatonce in 2009, protel set its foot on a new frontier in the hospitality industry. bookatonce is an easy-to-use hotel management system catering to B&Bs, vacation rentals and small hotels. The free Personal Edition includes all essential functions you need to manage your hotel up to five rooms. The cost-effective Business Edition is for property owners who have more rooms and require more functionalities and comfort.

protel Air, launched in 2011, is a comprehensive, highly integrated and cost-effective web-based hotel management system that supports all areas of work at the front desk and behind the scenes. The broad spectrum of protel interfaces connects protel Air to other systems used in your hotel, such as PoS, PBX, backoffice, minibar, PayTV, reservation (IDS/IBE) and wellness.

On-premise hotel management

The protel Single Property Edition is a mature, internationally proven hotel management software for mid-market operators and large individual hotels. Check in, serve and check out your guests with the greatest of ease; protel SPE provides effortless processes and fast, reliable access to all crucial information.

As a central property management system, protel Multi Property Edition (MPE) can transform even a global hotel chain into a single unit. All connected hotels access the same guest information from a central database. Data and functions are available in real time at every property. Let hotels reap the benefits of having clean data stocks and lean business processes.

Hospitality on the go: mobility with hotel apps

Mobility is a given in today's society and it is necessary to take care of business when it fits your schedule. protel for iPad is the first fully mobile hotel management system and the perfect solution for all who are aiming to exceed their guests' expectations in customer service.

Keeping IT simple in the hotel industry

protel and its products evolve around the hoteliers need to simplify daily business processes and the guests' quest for more speed, mobility and 'coolness'.

Having started with a simple electronic room plan in the mid-90s, protel's product portfolio has grown to encompass all operating processes within the hotel, from reservation and guest service to online marketing and distribution. The strategic forecast now depends on guest demands, the planning and implementation of complex pricing strategies and the evaluation of all information on the basis of business intelligence. By offering easy-to-use, reliable and evolving software systems, protel fulfils its obligation to keep IT simple.

Hotel software made in Germany

The company is headquartered in the German city of Dortmund, situated right in the centre of Europe between Paris and Berlin in one of the leading economic regions in the EU, the Rhine-Ruhr area. Cooperating with a dense network of international business partners and operating a branch in Dubai, protel is represented worldwide.

Almost 10,000 hotels and hotel management schools in 70 countries (including 3,000 SaaS registrations) attest to protel's high-level expertise, profound ingenuity and trusted reliability.

1994: Launched the world's first windows-based hotel management system
2009: Launched bookatonce, world's first cloud-based hotel management system
2009: Launched bookatonce for iPhone, world's first native iOS hotel management app
2011: Launched world's first hotel management native iPad app (bookatonce, protel & protel Air)

With more than 20 years of experience delivering unlimited distribution capabilities, mission-critical and scalable IT solutions to the world's biggest travel brands, Amadeus is in a unique position to offer hoteliers an advanced suite of IT and distribution solutions. Amadeus Hotel Platform, our flagship solution, is a centralised hotel management solution that transforms hoteliers' IT and distribution capabilities. Built around one comprehensive database, and available as a Software-as-a-Service model, it combines central reservation system, above-property management, call centre, distribution to any channel, e-commerce and business intelligence into one fully integrated platform. It can also interface with Amadeus Revenue Management and any third-party application. What's more, several core components of Amadeus Hotel Platform are available as standalone solutions:

Hotel central reservation system

Built on open-technology architecture, the Amadeus Hotel Platform - Central Reservation System solution is a central point for unlimited distribution of your hotel rooms and services to all desired channels. Its sophisticated technology has the scalability and flexibility to adapt to new shopping trends and can support the highest volumes of look-to-book ratios and transactions from any channel. You can easily manage and distribute all types of content and enjoy higher flexibility in rate and inventory settings. The e-commerce solutions for web and mobile platforms and the built-in call centre application allow for better service to your guests while increasing booking conversions.

Hotel data administration application

Amadeus Hotel Platform - Content Management is a centrally hosted data administration application that allows hotels to upload, store, manage and distribute textual and multimedia content to both indirect and direct channels, simply and effectively. You can deliver sales-critical information to your target audience in the right place, at the right time, and in the preferred language, thanks to a highly intuitive and flexible user interface that lets you customise your content by channel and market. You can eliminate the risk of discrepancy and maintain content coherency across channels while boosting booking conversion with extensive and relevant commercial content.

Multi-channel distribution solution for hotels

Amadeus Hotel Platform - Channel Hub is a multi-channel distribution solution built with a single interface to connect hotels to online travel agencies, travel websites, metasearch engines and GDSs - more efficiently and cost-effectively. The solution not only allows you to centrally manage which sales partners you wish to work with and how; it also lets you expand your distribution reach creating new audiences and maximise occupancy levels. You can grow your brand on a global scale with minimal effort and investment while enjoying fast deployment of new CRS business functionality across channels.

Multi-criteria hotel search solutions

Channel Hub Plus is a multi-channel distribution solution built with a single interface and search engine technology that facilitates powerful, multi-criteria hotel search. The single interface connects hotel chains to numerous sales channels while advanced data gathering technology protects your CRS from high volume hits and enables it to respond to shopping requests with the most relevant offers. You can expand your distribution reach creating new audiences, grow your brand on a global scale with minimal effort, enjoy fast deployment of new CRS business functionality and power your web and mobile platforms with innovative search capabilities while significantly improving your 'look-to-book' ratio.

Hotel revenue management system

Amadeus Hotel Platform - Revenue Management is a state-of-the-art solution that works to fill hotels' rooms at the most profitable price according to learned demand patterns, enabling hoteliers to transform their business performance by making informed inventory and rate management decisions based on concrete business intelligence. Using advanced forecasting models combined with detailed historical and future booking data, the solution makes intelligent rate and inventory recommendations to maximise hotels' revenue contribution and increase profitability.

KraftCom systems are used all over the world by leading hospitality and healthcare companies and

enables properties of all sizes to achieve maximum guest satisfaction at the most profitable rate.

KraftCom as one of the leading Service Provider in Europe and patent owner in encryption with strong focus on your guests, is providing solutions for hospitality and healthcare industry such as wireless internet access with flexible network design. Beyond this, we also offer full high-performance integration of our ASE product portfolio as out-of-the-box services like:

ASE-Net - LAN/WLAN infrastructure

ASE-TV - IP-based TV systems as full service

ASE-Frames - digital signage – information, advertising, guest entertainment systems and location-based information

ASE-Phone - Voip solutions, sophisticated reinforcement solutions for hot spots

ASE-QM - cloud-based tool for internal communication and process optimization

ASE-Mobile - content providing in communication, media, room/energy-control, services and room key solution as APP for Android and Apple or Tablet installation