IHTF - International Hotel Technology Forum 2020

Central Data Management with dailypoint™ – the key to your success!
dailypoint™ is the solution for your success in a Big Data world. Hotels own an enormous amount of data and with dailypoint™ you are able to finally drive value out of it. Collect data from all relevant touchpoints, including PMS, POS, Website, Newsletter, Wi-Fi etc. and let the unique dailypoint™ platform do the rest. dailypoint™ is the most comprehensive CDM (Central Data Management) platform for Hotels and Hotel-Chains to cover your Customer Relationship Marketing (CRM), Customer Relationship Analytics (CRA) and Customer Relationship Operations (CRO) in one solution. Make your data work for you with the help of dailypoint™.

The merger of Dorma and Kaba has formed an industry leader, making dormakaba the most trusted brand in the lodging industry. The Ilco and Saflok product brands offer a complete selection of guest room locking and access management solutions for limited service properties, as well as deluxe destination resorts. dormakaba is a single source for products, solutions, and services related to doors and secure access to buildings and rooms. With around 16,000 employees and numerous cooperation partners, we are active in over 130 countries. dormakaba is headquartered in Rümlang (Zurich/Switzerland) and generates an annual turnover of over CHF 2 billion.

Duetto’s Revenue Strategy Platform and suite of cloud applications address hospitality’s complexity in distribution and technology, providing powerful solutions that increase conversion, guest loyalty and revenue.

Exponential-e delivers Connectivity, Cloud, Voice, Data Centre and IT services to hotels across Europe. We are renowned for our customer centric approach and have been awarded 7 ISO accreditations. We wholly own our superfast business Network and have a UK based 24 x 7 / 365 service desk. 

Boosting hotel share of guest wallet. Guaranteed!
While filling hotel rooms with guests is important, increasing total guest value is equally fundamental in order to manage a healthy hotel. Guests spend much outside the hotel; money a hotel could potential get a share of. With direct data access to 120+ million unique airline travelers combined with a proprietary AI empowered closed-loop marketing platform, Epteca has boosted ancillary revenue for its clients across Europe. By creating a hyper-personalized Virtual Concierge based on big data, each guest is met with engaging destination information and carefully curated offers from brands and services which together increases the overall guest experience as well drives new revenue streams. Higher share of guest wallet is essential for every hotel in this competitive market, and Epteca is the only end-to-end, plug & play solution in the world based on big data and AI with best-in-class conversion rates. Guaranteed!

AI for Hotels: cross-sell in-destination experiences & understand guests in ways that are easy, engaging & fun. 

Exclusivi curates content & integrates systems from the Hotel, Destination Management Companies & local vendors providing a seamless experience. Our CRM & Analytics dashboard offers unprecedented insights, while our mobile & TV apps, kiosks, smart WiFi portal and marketing automation drive conversions, at scale.

The platform unifies data and experiences ranging from wifi access to in-room entertainment. We leverage AI for actionably combining data from PMS, POS, guest personality visual quizzes, text NPL sentiment analysis, net promoter score surveys, mobile device sensor data & indoor wifi geolocation; identifying guest “moments” and delivering the right message via push, email, wifi pop-up, TV message and public digital signage.  Our SaaS service is the most competitive in the market and comes with ROI guarantee.

Fairmas - Your expert in Financial Planning & Controlling Software, and Management Reporting for the hospitality industry!

From small family hotels to major international chains, we offer the right solution for every need – software for efficient planning of revenue, costs and profits for every division of your company.

Our flexible Management Reporting System combines forecast and budget scenarios with actual data from your PMS and accounting systems. Optimizing your work processes by using our software tools simplifies your daily work, saving time and money. Our satisfied international customers have successfully improved their planning processes by using Fairmas software solutions on a daily basis.

Over 8,000 users at more than 3,500 hotels worldwide are currently working with our software solutions – from global hotel chains, to leisure and privately-owned hotels. In addition to our portfolio of system- and web-based planning tools, Fairmas also offers tailor-made solutions focusing on the individual requirements of hotel operators, as well as owners.

First Data (NYSE: FDC) is a global leader in commerce-enabling technology, serving approximately six million business locations and 4,000 financial institutions in more than 100 countries around the world. The company’s 22,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 3,000 transactions per second and $2.4 trillion per year.

HotelAppz is a cloud-based Customer Data Platform (CRM) that allows hotels to break free from the shackles of Internet Distribution Platforms.  We help hoteliers harness the power of guest data to run more intelligent marketing initiatives and manage your client relationships.   Our integrated platform aggregates all guest data (coming from PMS, Channel Managers, e-reputation, etc.), orchestrates targeted marketing initiatives and creates personalized loyalty programs that drive direct repeat bookings.  Much more than a CRM, we give hotels access to the power of Big Data and powerful guest marketing analytics (BI). We're quick to implement and starting at 1200 € per year per hotel the ROI is immediate, while increasing both your revenues & margins.

hotelkit is a Hotel Operations & Communications Software that digitalizes internal processes in a hotel. Marius Donhauser (Founder & CEO) developed hotelkit for his own 4-star boutique hotel in Salzburg.

The employee software is already successfully being used by 500 hotels worldwide and more than 25.000 hotel employees now work with hotelkit every day in properties from Fraser Suites Queens Gate London, INK Hotel Amsterdam MGallery by Sofitel, Estrel Hotel Berlin, Novotel Suites Den Haag City, 25hours Hotels and many more.

hotelkit is all about making hotel operations simple and boosting productivity among teams. It provides hotel employees with digital tools to fulfil daily tasks, repair jobs, guest requests, checklists and shift handovers efficiently.

Employees have access to the hotel’s knowledge base with pictures, screenshots or videos explaining "Standard Operating Procedures" in a modern way. Or they simply reach out to their coworkers to share news or discuss challenges with a tool that reflects today’s communication style.

For chains or groups of hotels a multi-property solution is offered to enable communication across.  

The Infor Hospitality difference

Complete software solutions for hotels

Infor is the third largest provider of enterprise applications and services, helping 70,000 customers in 194 countries improve operations, drive growth, and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, using ground-breaking technology that delivers a rich user experience, and flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises, or both.

The Infor strategy of developing truly industry-specific applications, as opposed to focussing on broad vertical markets has built a one-stop shop for hoteliers. Infor Hospitality offers integrated applications which address multi-departmental profit points from the front to the back office.  This spans, property management, revenue management, financial management and more.

Whether you are a chain or independent, large or small hotel, we have the right software to improve your customer service and bottom line profit.  Social media innovation, mobile technology, quick deployment, easy integration and flexibility are all standard features and Infor continues to deliver innovation to the sector with the development of social media sentiment tracking and truly mobile check in via iPads.

Customers include Shearings, Best Western, Universal Studios, Hunley Hotel and Golf Centre, City Nites, Guoman Thistle and Hyatt.  90% of the hotels on the Las Vegas strip use Infor Hospitality.

Executive tasks - Attract more guests and increase profits with Infor HMS (Hotel Management System), for guest, property and call center management and Infor EzRMS for revenue management, as well as with these Infor solutions: Infor SunSystems, Infor Corporate Performance Management, Infor Workbrain, and Infor Epiphany.

Front office - Integrate your front-office and on-property hotel technology with Infor HMS, and Infor EzRMS. Improve guest satisfaction and optimise business performance with a centralised, single view of your guests.

Revenue Management - Whether you have a large international hotel company or are an independent hotelier, you'll get an affordable, fully automated revenue management solution (RMS) with Infor EzRMS, developed using the latest business forecasting and optimisation technologies. You can sell the right product to the right customer at the right time and for the right price with Infor EzRMS, which treats bookable hotel nights as a perishable commodity and helps optimize revenue.

Reservations - Increase occupancy, boost revenue, and improve profits with Infor HMS Call Center Management and Infor EzRMS. Maintain your profit strategies all the way from hotel distribution channels through guest stays.

Conferences - Take the worry out of hotel event planning with Infor HMS or Infor Starlight PMS, either solution provides a powerful, flexible hotel software solution that integrates conference room and equipment rentals with room bookings and catering services.

Sales and marketing - Book the best business for your property, maximise revenue opportunities, communicate your brand, and build lasting customer relationships with Infor HMS, Infor Epiphany, Infor CPM Business Edition and Infor SunSystems.

Financial Management and Accounting - Deliver accurate financial results with Infor Infinium FMS, Infor SunSystems, and Infor CPM Business Edition. All your financial results are in one place, so you can analyse them and react quickly with refined sales strategies and cost-cutting measures.

Maintenance and Engineering - Reduce costs, boost efficiency, enhance top-line growth, and improve guest satisfaction by keeping your assets in working order with Infor EAM Enterprise and Infor Workbrain.

Housekeeping - Improve hotel housekeeper scheduling, tracking, and reporting with Infor Workbrain and Infor EAM Enterprise, as well as with Infor HMS scheduling and assignment functions.

Mobility - In the hospitality industry it’s all about speed, and about allowing guests to communicate the way they want to with selected businesses. With Infor HMS Mobility, your staff and guests can access information directly from their enterprise applications in real time via mobile devices, without interfaces and middleware.  Your employees will be able to act on the spot and complete tasks instantly, even if they need to coordinate with other team members or departments.  Your managers can monitor the real-time workload of activity, completed tasks, and interaction with guests. As a result, staff efficiency will increase, and you’ll be able to track and measure accountability. Plus, your guests can immediately convey their hospitality concerns to you via their in-room laptops and mobile devices. You can choose from two categories or service types:

Mobile hotel services - As a hotel associate, you can perform the same functions on a hotel-owned Apple® iPad® that you perform on a standard workstation, using the same HMS credentials and graphical interface. For example, you can check in guests on your iPad curb side or at conference registration desks to speed up the process or to simply cut check-in or check-out wait time at the front desk. Plus, your concierge will easily be able to integrate information on local attractions to maps, and your housekeepers and rapid-response team will be able to work more efficiently.

Mobile guest services - With Infor HMS Mobility, your guests can complete tasks that are traditionally completed by a hotel associate—for instance, check-in and check-out—from their personal mobile devices. Your organization can customize logos, colours, images, and fonts on the app to maintain brand consistency.

Flexible deployment options Cloud, Saas or On-Premise - You can activate our applications in a way that makes the most sense for your business, and change your approach over time. Have it your way. Choose which applications to deploy on site at your hotel or corporate office and which ones to deploy in the cloud. Regardless of your deployment option, your user experience, functions, reporting, security, and administration will be the same. You won’t have to make tradeoffs because of your deployment method.

Join more than 10,000 hotels, resorts, gaming properties and government housing facilities worldwide that use Infor Hospitality software, which was developed by technology experts who have more than 25 years of experience in hospitality.

Contact details:

HospitalityUK@infor.com

+ 44 1252 556526

Founded in 2002, Knowcross Solutions develops cutting edge mobility and workflow products for the hospitality industry. TRITON, the flagship product of Knowcross Solutions has been helping luxury hotels to augment service standards and deliver unparalleled guest experiences whereas TRITON HK is set to revolutionise housekeeping operations. TRITON is currently deployed in over 35 countries at world's leading hotels belonging to brands like Kempinski, Hyatt, Sofitel, Swissôtel, Shangri-La, Oberoi, Radisson Blu etc.

Knowcross is a Microsoft Certified Partner, BlackBerry ISV Partner and Apple Partner. Through its active participation and leadership roles in HTNG (Hotel Technology Next Generation), Knowcross is helping to define standards for the next generation of hospitality
technology solutions.

KraftCom systems are used all over the world by leading hospitality and healthcare companies and

enables properties of all sizes to achieve maximum guest satisfaction at the most profitable rate.

KraftCom as one of the leading Service Provider in Europe and patent owner in encryption with strong focus on your guests, is providing solutions for hospitality and healthcare industry such as wireless internet access with flexible network design. Beyond this, we also offer full high-performance integration of our ASE product portfolio as out-of-the-box services like:

ASE-Net - LAN/WLAN infrastructure

ASE-TV -  IP-based TV systems as full service

ASE-Frames - digital signage – information, advertising, guest entertainment systems and location-based information

ASE-Phone - Voip solutions, sophisticated reinforcement solutions for hot spots

ASE-QM - cloud-based tool for internal communication and process optimization

ASE-Mobile - content providing in communication, media, room/energy-control, services and  room key solution as APP for Android and Apple or Tablet installation

NewBook - Engage, Evolve, Exceed. Reignite your business by effectively communicating with staff and guests and refine your daily operations. Streamline your processes, automate tasks and integrate with third parties to increase efficiency and reduce back office administration. Be at the forefront of innovation - perfectly execute ground-breaking trends to truly take your business to the next level.

Built from the ground up as a web-based, cloud hosted system. NewBook automates many day-to-days tasks and can be accessed from any computer or mobile device with a web browser, eliminating the need for expensive on-site servers. As a CRM, reservation and property management system, NewBook believes at its core that to be above your competition and thrive you need to think outside of the box. `We innovate, update and most of all communicate.”

Passman is the leading managed services partner, including technologies, networks, services, security, content and infrastructure for the global Hospitality industry.

Operations globally, but especially across Europe, Middle East and Africa for all our solutions, ie Wifi, IPTV and Digital Signage.

Over 4,200 hotels equipped,serving over 300,000 guest rooms.

At Pirsonal we make hospitality's marketing communications relevant to the individual to accelerate sales and increase engagement. We provide a state of the art personalized video marketing platform and service that helps hotels evoke a reaction from audiences of one, automatically.

Maitre’D by Posera is a leading provider of hospitality EPOS systems and services, with over 3,000 installations in restaurants, bars, pubs and hotels across Scotland and the UK, and more than 20,000 customers worldwide.  Since 1999, Maitre’D has become synonymous with excellence in hospitality EPOS Systems. Our European team, based in the UK, has many years of expertise in helping hospitality businesses analyse their operations and providing a turnkey EPOS system; reliable software and hardware, staff training, EPOS system installation services, and post-sale software and hardware support services.

LINK: https://www.posera.com/

RMS Property Management Software can help you run your business better so you have more time to concentrate on your guests. The easy-to-use, fully integrated system takes care of every crucial front and back end detail, from bookings to payments, and beyond.

RMS provide full distribution and channel management capability, enterprise logic platforms for chains and groups, as well as flexible integrations with third party software providers to improve customer recognition and maximize revenue and reputation.

As a leader in accommodation technology for over 30 years RMS now helps service over 6,000 properties, in 30 countries. Their in-house capability means changes in the industry are quickly and proactively responded to, keeping you up-to-date.

Learn how RMS- The Hospitality Cloud, has become the fastest growing Property Management System in the world by visiting www.rmscloud.com

Contact

Paul Blahuta 

President Global Sales 

+61 (0) 3 8399 9462 

hetras is the first company to build a fully internet-based application for hotels and hotel chains of all sizes. The hetras hotel management software combines traditional property management systems (PMS), central reservation systems (CRS), customer relationship management (CRM), channel management and internet booking engines into a single unified application.

The 100% service-oriented architecture (SOA) not only enables unprecedented scalability and security but allows third parties to extend the hetras application with additional functionality and custom front-ends.

Cloud-based hotel management software

As a true cloud-based product, hetras customers need nothing other than a standard internet connection and browser to use the product.

Hotels and hotel chains typically suffer from poor integration between property-based systems, central systems and web-based systems. hetras removes these integration problems by combining these functional areas in one application - as it should be. Guest names are stored in one database instead of ten. Rate codes are managed in one place instead of 20. The inventory is stored in one place instead of fragmented across different systems. With hetras, chain-wide guest loyalty programs are trivial to implement. You get chain-wide reporting out of the box - no complex consolidation required.

All-in-one hotel management software

Thanks to the all-in-one approach, hetras includes unprecedented features such as its patented 3D room selection that allows guests to view and select a specific available room number at the hotel or chain website.

The software as a service (SaaS) business model means that hetras customers pay a flat fee per room per month. There are no hidden charges for transactions, hosting, data storage, support, interfaces or upgrades.

About hetras

Backed by deep-pocketed venture capital investors in Germany and the UK, hetras has built a world-class management team, including Michael Heinze (founder of HobooBox), Keith Gruen (co-founder of Fidelio Software), Uli Pillau (EAME director for IDeaS) and Dean Jacobs (chief architect of salesforce.com).

hetras has attracted innovative customers such as citizenM, a chain of hotels based in Amsterdam. In these highly automated hotels with award-winning design, virtually all guests book their room online, modify their reservations online, maintain their guest profile online, check in via kiosk and check-out via kiosk - all powered by hetras.

To find out more or to join the hetras mailing list, please visit our website.

Hotels need to provide their guests with a better than at home Smart TV, internet and Wi-Fi experience. The problem preventing this is that most buildings do not have the wiring infrastructure in place. Teleste Hospitality is able to provide innovative solutions, using only the existing aerial cables, saving costly & disruptive rewiring.

Televes is a leading global company focusing on the design, development and manufacture of systems and products associated with telecommunications services for the home, and specialising in reception and broadcast of television signals. The company’s headquarters are located in Santiago de Compostela (Spain), where the company was founded in 1958. At present, Televes is the head of a Corporation formed by 21 subsidiaries (technological, industrial or commercial), near 700 employees and 53 invention patents.

Televes has ten international subsidiaries in Portugal, France, UK, Italy, Germany, Poland, Russia, UAE, China and USA, and distributes its products to more than one hundred countries on five continents through an extensive network of distributors. Throughout its 55 years of experience, Televes has launched more than 1,500 different products, an achievement that is understood from the company´s real passion for manufacturing. The company produces at its own facilities to ensure the highest quality. To achieve this, it has been a pioneer in the implementation of automated robotised lines and has its own testing and quality control laboratories. Therefore, the brand’s products proudly display the "European Technology Made in Europe" stamp.

TRIAX is an international supplier of reliable and innovative solutions for the reception and distribution of video, audio and data signals. TRIAX has over 10,000 installations in the market and operates with 350 employees across 9 regional offices to over 60 countries. TRIAX Solutions deliver services, information and marketing to guests discreetly and effectively. With TRIAX’s new Ethernet over Coax (EoC) + WiFi product range, TRIAX delivers 1GB g.hn data through existing coax networks. The TRIAX In Touch interactive communication platform, headend technology and EoC is all powered by one unique management tool.

About Trustwave
Trustwave is a leading provider of compliance, Web, application, network and data security solutions delivered through the cloud, managed security services, software and appliances. For organizations faced with today's challenging data security and compliance environment, Trustwave provides a unique approach with comprehensive solutions that include its TrustKeeper® portal and other proprietary security solutions. With more than 2 million merchants enrolled in TrustKeeper, Trustwave has helped organizations, ranging from Fortune 500 businesses and large financial institutions to small and medium-sized businesses, manage compliance and secure their network infrastructures, data communications and critical information assets. Trustwave is headquartered in Chicago with offices worldwide. For more information, visit https://www.trustwave.com

TV5MONDE is the world’s cultural TV network in French and a reference for the French-speaking and Francophile travellers from the five continents.

With TV5MONDE the hoteliers offer their guests the choice of their favourite French-speaking programmes:

- the international and national news from France, Belgium, Switzerland and Quebec-Canada

- the best of the French-speaking cinema

- world-class sporting events

- lifestyle programmes and documentaries.

Available 24/7 via cable, satellite and IPTV and distributed in 290 million homes in 200 countries and territories through 9 regional cultural channels and 3 thematic channels, TV5MONDE broadcasts programmes subtitled in 14 languages: English, German, Spanish, Portuguese, Dutch, Romanian, Russian, Arabic, Japanese, Korean, Vietnamese, traditional Chinese, simplified Chinese and French.

Wifirst is an international telecom operator specialised in innovative connectivity technologies and high speed internet access. As the French leading WiFi ISP, Wifirst has developed a unique expertise and experience in providing its users with top-quality WiFi solutions as managed services in the hospitality industry. With a double digit organic growth since its inception in 2002, Wifirst accelerated its development in 2006 by joining the Bolloré Group (11bn € turnover), allowing for a global support and an unmatched capacity to invest, key factors in a capital intensive telco industry. Our WiFi expertise combined to the global presence of the Bolloré Group allows Wifirst to roll out many large scale projects and connecting more than 100k rooms per year to its network. 

 As for major references, Wifirst proudly provides services to AccorHotels, Lucien Barrière hotels & casinos, Holiday Inn, Carlson Rezidor, the national French postal service, Coca-Cola Entreprise, the National Defence.

Hospitality suites and services

Property management system for hotels

• protel single property edition (SPE)
• protel fully centralised, multi-property edition for groups (MPE)
• protel conference and banqueting
• protel sales and marketing
• protel extensions and apps now available to enhance your guests’ customer experience and streamline your operation including
• • protel for the iPad. Cutting-edge guest service on the move
  • protel voyager. Your guests can view, amend and update their reservation and profile details, receive messages, set wake up calls and newspaper requests on their mobile device before they arrive at the front desk
  • protel cockpit. Hotel managers can interact with their guests and connect to protel throughout the hotel using their mobile device

Electronic channel distribution

Point-of-sale system

Customer loyalty, subscription & membership and Marketing management solution

Procurement and inventory

protel hotel software, founded in 1994, is one of the world's leading property management system (PMS) providers that develops and sells technology and service solutions specifically and exclusively for the hotel industry and related sectors.

protel's product portfolio caters to the individual needs of every market segment, from small individual hotels to multinational hotel groups. By offering licensed on-premises, software-as a-service (SaaS) as well as mobile solutions, protel provides clients with the flexibility to quickly adapt as their business needs change and evolve.

protel hotel management systems are cost-effective tools that enable central collecting, integrating and multiple use of data that provides the needed information to all areas of operation within the hotel at the push of a button. The consistent focus on the demands of a single industry makes protel one of the most experienced and successful providers of professional hotel management systems.

All-in-one hotel software solution

With more than 1,000 interfaces to external systems, such as PBX, PoS, yield management, online reservation, credit card, minibar and a high number of software extensions (sales and marketing, banquet, web booking engine, business intelligence, social media booking tools and emailing tools), protel offers a perfect all-in-one hotel software solution.

Leading hospitality in the cloud

SaaS solutions outsource the hardware, software and data to the internet cloud and open up new possibilities for the hotel industry's IT management. Web-based solutions are perfect for all hoteliers who value flexibility, mobility, reliability and security without having to manage the entire system themselves. protel offers two SaaS solutions: bookatonce and protel Air.

Being the first on the market to offer a cloud-based PMS with bookatonce in 2009, protel set its foot on a new frontier in the hospitality industry. bookatonce is an easy-to-use hotel management system catering to B&Bs, vacation rentals and small hotels. The free Personal Edition includes all essential functions you need to manage your hotel up to five rooms. The cost-effective Business Edition is for property owners who have more rooms and require more functionalities and comfort.

protel Air, launched in 2011, is a comprehensive, highly integrated and cost-effective web-based hotel management system that supports all areas of work at the front desk and behind the scenes. The broad spectrum of protel interfaces connects protel Air to other systems used in your hotel, such as PoS, PBX, backoffice, minibar, PayTV, reservation (IDS/IBE) and wellness.

On-premise hotel management

The protel Single Property Edition is a mature, internationally proven hotel management software for mid-market operators and large individual hotels. Check in, serve and check out your guests with the greatest of ease; protel SPE provides effortless processes and fast, reliable access to all crucial information.

As a central property management system, protel Multi Property Edition (MPE) can transform even a global hotel chain into a single unit. All connected hotels access the same guest information from a central database. Data and functions are available in real time at every property. Let hotels reap the benefits of having clean data stocks and lean business processes.

Hospitality on the go: mobility with hotel apps

Mobility is a given in today's society and it is necessary to take care of business when it fits your schedule. protel for iPad is the first fully mobile hotel management system and the perfect solution for all who are aiming to exceed their guests' expectations in customer service.

Keeping IT simple in the hotel industry

protel and its products evolve around the hoteliers need to simplify daily business processes and the guests' quest for more speed, mobility and 'coolness'.

Having started with a simple electronic room plan in the mid-90s, protel's product portfolio has grown to encompass all operating processes within the hotel, from reservation and guest service to online marketing and distribution. The strategic forecast now depends on guest demands, the planning and implementation of complex pricing strategies and the evaluation of all information on the basis of business intelligence. By offering easy-to-use, reliable and evolving software systems, protel fulfils its obligation to keep IT simple.

Hotel software made in Germany

The company is headquartered in the German city of Dortmund, situated right in the centre of Europe between Paris and Berlin in one of the leading economic regions in the EU, the Rhine-Ruhr area. Cooperating with a dense network of international business partners and operating a branch in Dubai, protel is represented worldwide.

Almost 10,000 hotels and hotel management schools in 70 countries (including 3,000 SaaS registrations) attest to protel's high-level expertise, profound ingenuity and trusted reliability.

Powered by protel: four major firsts in the hotel industry:

• 1994: Launched the world's first windows-based hotel management system
• 2009: Launched bookatonce, world's first cloud-based hotel management system
• 2009: Launched bookatonce for iPhone, world's first native iOS hotel management app
• 2011: Launched world's first hotel management native iPad app (bookatonce, protel & protel Air)

Did you know over most of the technology of today’s wi-fi service providers was designed and built before tablets and smart phones even existed. Service providers don’t tell you this, but it is one reason why wi-fi is so high on your guest complaint list, as their systems struggle to cope. On average, 79%[1] of devices on a hotel network are smart devices – does your current provider allow you to communicate directly to your guest on their trusted device?

Danmagi is a new type of guest wi-fi service provider that is refreshingly transparent, honest and of high quality. Our technology has been built on a new type of platform for the new communication habits of your guests, regardless of type of device they bring.

Our vision is straightforward: Reliable quality guest internet that is easy to join and really works. We will significantly reduce guest complaints on wi-fi, increase guest satisfaction and boost hotel revenues.

Don’t have frustrated guests – come have a chat with us here at IHTF.

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Danmagi is a global provider of hotel wi-fi services. We have highly professional teams and offices in 3 continents; Latin America, EMEA and Asia Pacific, but can support our clients anywhere. We are built fully redundant as standard.