International Hotel Technology Forum Asia 2021 - Virtual Experience

Biography: Seasoned IT executive helping organizations transforming technology organization and uplifting technology competencies

Session Details: Digital innovation to reshape the airport hospitality 23-03-2021, 2:15 pm View In Agenda

Biography: Weber Wang is the IT GM & SVP at BTG Homeinns Hotel Group. Prior to joining BTG Homeinns, Wang was the CIO at Zhe Jiang SUPOR Co., Ltd. and previously held IT manager positions at GE Energy (Hangzhou) Co., Ltd. and Hangzhou Motorola Cellular Equipment Co., Ltd. Wang has been listed three times as a Great China Top 50 CIO, serves as a CHTA Committee member and as an MBA mentor of East China University of Science and Technology.

Session Details: Case Study: BTG Homeinns Hotel Group Success Story 23-03-2021, 1:00 pm View In Agenda

Biography: Experienced project management professional in IT, telcommunciation and software industry. With over 20 years working in variety project management and engineering roles in Macao, Hong Kong and US, Alan has a broad knowledge base and the ability perform well under any condition, producing results that bring to excellence. Alan has been brought many projects to success and worked with teams from different countries and cultures together, includes China, HK, Singapore, Japan, India, US, Europe and Australia.

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Biography: Experienced Managing Director with a demonstrated history of working in the hospitality industry and strong financial background who has served on Board of Directors for multinational companies. Skilled in Property Development, consulting, financial turn around, repositioning, refurbishment, Luxury Goods, Budgeting, Food & Beverage, and Hotel Management. Strong business development professional with a Master in International Business Studies (MIBS) focused in International Business from University of South Carolina-Columbia.

Session Details: 3 Ways to Keep Partnerships Going in a time of Crisis 23-03-2021, 1:00 pm View In Agenda

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Session Details: Q&A: The Power of Mobile App Integration To Your Brand 23-03-2021, 2:45 pm View In Agenda

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Session Details: Q&A: How Technology Can Guarantee Well Being Of Staff & Customers 24-03-2021, 3:15 pm View In Agenda

Biography: Senior professional with 15 plus years of experience in the field of CRM, Loyalty and Customer Insights, Business Intelligence, Marketing Analytics, Campaign Management, technology implementation skills and Project Management. Analytics in the area of Campaign Management, targeting analytics including scorecard based marketing. Evaluation of campaigns and channel analytics. Building Customer segmentation and loyalty retention and tactics currently.

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Biography: With over 30 years’ experience in the world of hospitality as General Manager of five-star hotels in United Kingdom, the British Virgin Islands, Bahrain, Dubai, Indonesia, PRC - China, Singapore and Hong Kong, Richard Hatter joined Hotel ICON, as pre opening General Manager; in 2009. Hatter undertook the task of successfully planning and implementing Hotel ICON's commercial and operational strategies. Hatter led his team creating and developing the Brand DNA to ensure clarity on the employee and customer brand message, overseeing the opening and management of the 262-room elevated luxury hotel reporting to Dr Victor Lo JP, Chairman of the Board. In addition, Hatter worked closely with the Hong Kong Polytechnic University and its School of Hotel Tourism Management on curriculum design, hotel and school integration and implementation of various internship programs.

Session Details: Managing An Independent Hotel In Hong Kong Through turbulent times 24-03-2021, 1:30 pm View In Agenda

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Session Details: Fireside Chat: Capturing New Revenue Streams To Help Keep Your Business a Float 24-03-2021, 2:15 pm View In Agenda

Biography: With over 19 years experience, Sunish is a Certified Revenue Management Executive (CRME) and is expert in Digital Strategy, ECommerce implementation as well as in establishing a revenue management culture in the hospitality industry. His focus has been on Commercial Revenue Strategy development as well as building the digital infrastructure of the properties. Having worked in various countries including Vietnam, Thailand, Dubai, Maldives, Philippines with a diversified team and cultures and responsible for Revenue strategies at more than 20 properties. Working for luxury hospitality operators like Amari, Anantara and independent Operators like Chelsea, Chroma in both property and Corporate levels gave Sunish in depth insights into the Hospitality Management.

Session Details: Fireside Chat: Capturing New Revenue Streams To Help Keep Your Business a Float 24-03-2021, 2:15 pm View In Agenda

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Biography: Revenue management is a science and an art, I enjoy the ebb and flow of balancing the intensity of crunching numbers and the joy of doing this for an iconic hotel. Ultimately, driving revenue effectively is a result of teamwork and working together with all the departments within a hotel is the icing on the cake that gets me to work each day.

Session Details: Luxury Hotel Revenue Management Strategies 24-03-2021, 3:15 pm View In Agenda

Biography: Hospitality leader and APAC Travel speaker with 18 years of experience in Digital Marketing and successful portfolio in Search Engine Optimization, PPC, Email Marketing, Social Media Marketing,, E-Commerce and Online Reputation Management. Professor for a Day at The Hong Kong Polytechnic University's School of Hotel and Tourism Management, with Master's Degree in Advertising.

Session Details: Panel: Outlining Customer Behaviour Search Patterns To Understand Their Preferences/expectations During COVID-19 24-03-2021, 1:00 pm Post-Lockdown SEO Strategies to Win the Booking War 24-03-2021, 2:45 pm View In Agenda

Biography: Hai Ho is a high-impact entrepreneur, Board member of the Pacific Asia Travel Association (PATA) and head of Triip, an unrivalled sustainable travel tech company incorporated in Singapore. He has 13 years of experience in high-growth firms building a range of tech products like payment gateway products, social networks, wearable hardware, community app, ebook apps to name a few. Hai’s experience in startup creation and understanding in the global travel industry led him to create Triip, the #1 blockchain travel ecosystem for sustainable travel, while aiming to shake up the USD 7 trillion travel market industry! Triip technology solution is addressing the biggest problem in the current travel economy, dominated by inefficient & giant middlemen, while providing incentive-driven and decentralized system. This breakthrough solution enables never-before possible exchanges of personalized data!

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Biography: Results-oriented sales professional with solid experience in building new business and forging loyalty with clients, vendors and external business partners. Identified and capitalized on emerging business opportunities to propel an organization to the top-tier of its industry. Adept in B2B and B2C management, coupled with business development and partner marketing capabilities. Experience in change management and recruiting. Demonstrated excellence in leading international organisations such as TripAdvisor, Dow Jones, Qunar and AirAsia Expedia. Competent in strategy execution and strong at communicating objectives and implementing strategies to deliver outcomes. Experienced in negotiation and problem resolution with excellent interpersonal and communication skills towards building relationships across different organisational levels and cultures. Proven leadership skills with proactive attitude, team builder with strong organisational skills and proficiency at managing multiple tasks. Experienced presenter at international travel industry conferences, strong multilingual networker.

Session Details: Panel: Outlining Customer Behaviour Search Patterns To Understand Their Preferences/expectations During COVID-19 24-03-2021, 1:00 pm View In Agenda

Biography: Result driven personnel with excellent analytical and problem-solving skills; Effective communicator and team leader with 20 years’ experience working across the Hospitality, Financial Service and Telecommunications in APAC Region.

Session Details: Revenue Management Considerations During A Pandemic 24-03-2021, 1:00 pm View In Agenda

Biography: Entrepreneurial, highly efficient with strong experience in online travel and digital media, across marketing, revenue generation and product development. 17 years of experience, 11 of those in Asia. Proven results delivery across online business environments. Experienced in both B2C and B2B environments. Experience building and managing teams in cross-cultural environments with a particular focus on developing capability and confidence of team members.

Session Details: Panel: Outlining Customer Behaviour Search Patterns To Understand Their Preferences/expectations During COVID-19 24-03-2021, 1:00 pm View In Agenda

Biography: Scott Wegener is the Head of Sales, Asia Pacific, for TripAdvisor. He is an experienced leader, Sales & Business Development Manager and travel industry professional that is currently Head of the Asia-Pacific sales team. Scott has revenue and management responsibility for a portfolio of key OTA & Hotel accounts in the APAC region. Scott's role involves leading and coaching a team of Account Executive & Account Manager's who's primary focus is providing best-in-class service and solutions for key partners and their agencies. He is a proactive, passionate and organized employee who enjoys working in a fast-paced, team-oriented and entrepreneurial environment.

Session Details: Adapting your marketing strategy during COVID-19 24-03-2021, 1:30 pm View In Agenda

Biography: A global business and market development leader with more than 20 years marketing, sales and digital experience in the travel sector, with significant experience driving continuous growth and engagement for one of the world’s leading online brands

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Biography: Hospitality professional with more than 16 years of progressive experience in revenue management, digital marketing, eCommerce and franchise management. Extensive hotel preopening experiences as well as in market feasibility in SEA region. Experience in working closely with brand acquisition and development team.

Session Details: Fireside Chat: Revenue Optimization Techniques 23-03-2021, 2:45 pm View In Agenda