International Hotel Technology Forum Asia 2021 - Virtual Experience
Virtual Event
23rd-24th March, 2021
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International Hotel Technology Forum Asia 2021 – Virtual Experience
DAY 1|23rd March 2021
DAY 2|24th March 2021
Technological Innovation In Hospitality
Hotel Management Operations During COVID-19
Chair’s Opening Remarks & Welcome to the Forum
1:00 pm 3 Ways to Keep Partnerships Going in a time of Crisis
Anchalika Kijkanakorn
Managing Director
Akaryn Hotel Group
1:20 pm Future proofing hotels for Group and Event Business
Understand more about the challenges that hotels are presented with in maximising the efficiencies and revenue opportunities for their meeting, events & group accommodation business and how technology can play a part in safe proofing for the future
Lauren Hall
Founder and CEO
iVvy
2:00 pm Virtual Networking & 1-2-1 Business Meeting
2:15 pm How Should Hotels Tech Enable Their Businesses
Filipe Oliveira
Senior Analyst
GlobalData
2:45 pm Q&A: The Power of Mobile App Integration To Your Brand
- Dedicated App for your brand to help
transition customer experience - Allowing Customers to check in either at
home or in their room to avoid face to face
contact - Personalised loyalty promo codes for that
guest experience
Raymond Dumanauw
VP of IT Systems and M&E
PLP Properties
3:15 pm Virtual Networking & 1-2-1 Business Meeting
3:30 pm Panel: Tourism Board Marketing Strategy APAC
Join our panel experts, where they will discuss the latest challenges and innovations in the tourism industry
4:10 pm Panel: The Role of Identity Verification in Protecting Travelers
Panellist:
Marko Antonic, COO, Adria-Scan
End of Day 1
1:00 pm Case Study: BTG Homeinns Hotel Group Success Story
Weber Wang
IT, GM and SVP
BTG Homeinns Hotel Group
1:20 pm Reserved For Sponsor
2:15 pm Digital innovation to reshape the airport hospitality
- Pre-hotel check ins for guests to avoid
close contact with staff - Introducing kiosks and robots to
supplement face to face interaction - Applying bring your own device initiative so
guests can view menus and order via QR
codes
Alan Chung
Group Director – Global Head of Information Technology & Digital Innovation
Plaza Premium Group
2:45 pm Fireside Chat: Revenue Optimization Techniques
Join us, where our esteemed speaker will be discussing how the globally renowned Four Seasons adapted to the current pandemic and how it kept it revenue streams going
Paul Suvodip
Senior Director Revenue Management
Four Seasons
3:15 pm Virtual Networking & 1-2-1 Virtual Meetings
3:30 pm Analysing The Hospitality Industry Embracement of Modern Technology
End of Day 1
Technological Innovation In Hospitality
Hotel Management Operations During COVID-19
1:00 pm Revenue Management Considerations During A Pandemic
- Utilizing vacant rooms for potential meeting spaces for local businesses
- Aligning with government task force to assist them in the fight against COVID
- Focusing on technology opportunities as this opens a variety of doors to attract new customers
Sharon Chen
Director Of Revenue Management
The Fullerton Hotels & Resorts
1:30 pm Adapting your marketing strategy during COVID-19
Scott Wegener
Head of Sales, APAC
TripAdvisor
2:00 pm Networking & 1-2-1 Business Meeting
2:15 pm Google's Role For Customers and Hotel Brands In The Hospitality Industry
Crystal Li
Senior Industry Manager Travel & Luxury E-Commerce
2:45 pm Post-Lockdown SEO Strategies to Win the Booking War
Blessy Townes
Vice President & Head of Digital Marketing and Branding
Discovery Hospitality
3:15 pm Q&A: How Technology Can Guarantee Well Being Of Staff & Customers
Join our virtual panel discussion where our industry experts will discuss how the evolvement of technology can assist in safety
measures for both guest and staff during a pandemic
Shrikant Shenoy
Senior Vice President Innovation, Digital Transformation & Strategy
Langham Hospitality Group
Post Event After Party Sponsored by Oaky
We might not be able to meet in person, but that won’t stop us from gathering for a reunion to remember. After the program join Oaky’s IHTF Asia afterparty and meet your colleagues and industry peers to chat and clink glasses in a new virtual destination!
View more info here: http://spatial.chat/s/ihtf-oaky-afterparty
1:00 pm Panel: Outlining Customer Behaviour Search Patterns To Understand Their Preferences/expectations During COVID-19
- Assessing what customers are looking at when sourcing the right hotel for them
- Health and Safety is paramount for guest expectations
Blessy Townes
Vice President & Head of Digital Marketing and Branding
Discovery Hospitality
Nina Kubik-Cheng
Vice President Asia Pacific
Wego.com
Graham Hills
Head of Asia
Luxury Escapes
1:30 pm Managing An Independent Hotel In Hong Kong Through turbulent times
Richard Hatter
General Manager
Hotel ICON
2:00 pm Networking & 1-2-1 Business Meeting
2:15 pm Fireside Chat: Capturing New Revenue Streams To Help Keep Your Business a Float
- Utilising vacant rooms for potential
meeting spaces for local businesses - Aligning with government task force to
assist them in the fight against COVID - Focusing on technology opportunities as
this opens a variety of doors to attract new
customers
Angela Wu
Director of Revenue Management
Mandarin Oriental Singapore
Sunish Sadasivan
Vice President of Ecommerce and Revenue Management
Chroma Hospitality
2:45 pm Future Of Budget Management in the Hotel Industry After COVID-19
- Identifying the trends and demand from
customers for us to accommodate - Forecasting investment opportunities
further down the line to help manage
budget constraints - Examine cost saver measures (closure of
vacant hotel floors) to help save cost of
maintenance
3:15 pm Luxury Hotel Revenue Management Strategies
Limin Cheng
Director of Revenue and Raffles Services
Raffles
Post Event After Party Sponsored by Oaky
We might not be able to meet in person, but that won’t stop us from gathering for a reunion to remember. After the program join Oaky’s IHTF Asia afterparty and meet your colleagues and industry peers to chat and clink glasses in a new virtual destination!
View more info here: http://spatial.chat/s/ihtf-oaky-afterparty
Sponsorship Opportunities
To enquire about sponsorship opportunities for the conference, please contact:
Herdip Kaur
T: +44 207 936 6539
E: kerdipkaur@arena-international.com
Speaker Opportunities Content
The speaking faculty for 2021 is underway. If you would like to be involved, please get in touch below.
James Reidy
E: james.reidy@arena-international.com