Why Attend?

IHTF Asia Pacific brings together senior hoteliers, technology leaders and solution providers for two days of practical insight, high-value networking and pre-arranged one-to-one meetings.

Built on the trusted IHTF portfolio, this forum is designed for hotel leaders across Asia Pacific who are looking to improve operations, elevate guest experience, increase revenue and make smarter technology decisions.

Practical insight from hotel technology leaders
Hear from senior speakers and industry experts as they share real-world strategies, challenges and lessons from across the hospitality sector. The agenda will focus on practical content that helps hotel teams understand what is working, what is changing and where to invest next.

Focused one-to-one meetings
The event includes pre-agreed one-to-one meetings, helping hotel leaders connect with technology providers that are relevant to their business needs. This creates a more efficient way to discover solutions, compare options and build valuable partnerships.

Senior-level networking
Meet decision-makers from across the hotel and hospitality ecosystem, including operators, owners, technology leaders, commercial teams, revenue specialists and solution providers.

Market insight for Asia Pacific
Explore the trends shaping hotel growth and technology adoption across APAC, from regional travel demand and infrastructure development to digital transformation and guest experience innovation.

Access to new technology
Discover the latest solutions supporting hotel operations, revenue growth, guest loyalty, data, automation, payments, cybersecurity and digital experience.

Key themes for 2026
The agenda will explore the most important technology and business priorities facing hotel leaders across Asia Pacific, including:

  • Digital transformation in hotel operations
  • AI, automation and smart hotel technology
  • Guest experience, loyalty and personalisation
  • Revenue management, pricing and distribution
  • Data strategy and system integration
  • Payments, security and operational resilience
  • Technology investment and ROI
  • Improving efficiency across hotel teams
  • Future guest expectations across APAC markets

 

Who attends?
IHTF Asia Pacific is designed for senior decision-makers from hotel groups, operators, owners, management companies and hospitality brands.

Typical attendees include:

  • Chief Information Officers
  • Chief Technology Officers
  • IT Directors
  • Heads of Digital Transformation
  • Operations Directors
  • General Managers
  • Revenue Directors
  • Commercial Directors
  • Guest Experience Leaders
  • Loyalty and CRM Leaders
  • Procurement Directors
  • Hotel Owners and Asset Managers

 

The event also brings together leading technology providers supporting hotels across operations, guest experience, revenue, data, automation, payments, cybersecurity and digital transformation.

WHAT TO EXPECT FOR 2026?

Join leading hotels in the region to discuss new trends and opportunities and learn the latest innovations and technological developments in hospitality to stay ahead of the game. Find the right solution providers to partner with to accelerate your project timeline and achieve the optimal result.

200+

Senior delegates expected of hotel and hospitality decision-makers from across Asia Pacific

30+

Technology providers and partners across the hotel-technology ecosystem

80%

Attendees at Director+ level

2 days

Focused content from hotel leaders and industry experts through keynote presentations and panel discussions
200+

Senior delegates expected of hotel and hospitality decision-makers from across Asia Pacific

30+

Technology providers and partners across the hotel-technology ecosystem
80%

Attendees at Director+ level

2 days

Focused content from hotel leaders and industry experts through keynote presentations and panel discussions

Testimonials

IHTF Asia 2025 video highlights

Featured Speakers

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Niken Prawesti​

Co-Founder and CEO, Liberta Hotel International

NIKEN PRAWESTI has embarked on her journey in the hospitality industry 15 years ago. Skilled in negotiation, business planning, and leadership, she founded and led Liberta Hotel International (LHI), a hotel management company focused on lifestyle hospitality since 2020. Her expertise lies in leveraging data-driven insights to craft targeted and innovative business solutions. Since its establishment, LHI has managed hotels and F&B establishments around Indonesia, transforming hospitality industry into a more dynamic and technology-driven one. Niken has also been an active contributor to the World Bank since 2017, specializing in Women, Business, and the Law Practice group. In her free time, she enjoys reading and golf.

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Hishan Singhawansa​

CEO, Cinnamon Hotels & Resorts

Hishan Singhawansa oversees Cinnamon Hotels & Resorts in bringing the vision of ‘bringing the best of Sri Lanka to the world with style and elegance’ to life across hotel operations. Cinnamon Hotels & Resorts is a part of the Leisure industry group of John Keells Holdings PLC (JKH), Sri Lanka’s largest listed conglomerate, operating over 70 companies in 7 diverse industry sectors.

With more than 17 years of experience in business and operational efficiencies, Hishan is responsible for bringing people and capital together to support the company’s growth objectives by moving Cinnamon Hotels & Resorts through a journey of emotional hospitality, curated experiences, and empowering community development.

He currently leads the brand at a pivotal moment of strategic growth and regional expansion. The Group’s landmark development, Cinnamon Life, a US$1.2 billion investment, is a key milestone in the trajectory of positioning Colombo as a premier MICE and leisure destination in South Asia.

Hishan began his career in 2008 by joining JKH and its Retail sector, which overlooked multiple business units spanning supermarkets, logistics, and manufacturing. Following a progressive career path, he headed Category Management and Supply Chain before moving into the Leisure sector of the Group in 2017.

He holds an MBA from the University of Wales, London and a BSc Engineering (Hons) Degree from the University of Moratuwa, Sri Lanka.

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Radhey Tawar​

Chief Commercial Officer, Cinnamon Hotels & Resorts

Radhey Tawar specialises in strategy and execution of commercial performance and has diverse experience in various commercial functions. His professional career was built on Hospitality Management studies from Mumbai before the start of his career, followed by an on-site Revenue Management Certification from Cornell University, USA in 2005 and an MBA from the London Business School in 2012.

His career started with experience in uber-luxury brands like Rajvilas – an Oberoi Hotel in Jaipur and Burj-Al-Arab in Dubai. Expanding his experience within hospitality, Radhey ventured out to Revenue Management and other commercial roles with IHG in Dubai and India. Apart from Rooms, F&B and C&E Revenue Management with different IHG hotels based in UAE, his most notable roles were to lead the commercial function for new hotel openings for IHG hotels in India, the Middle East and Africa. From 2011 to 2015, he was involved with 15+ new hotel openings across different brands.

As the Chief Commercial Officer of Cinnamon Hotels & Resorts, Radhey Tawar oversees the development and execution of the company’s integrated commercial strategy, including the identification of new products and markets, revenue growth across all lines of business, brand marketing, global corporate reputation through public relations, the extensive digital ecosystem as well as establishing a global sales network.

In collaboration with the other executive leadership team members, Radhey is involved in all Cinnamon Hotels & Resorts customer experience touchpoints. He plays an integral role in the brand’s transition to being a luxury operator.

Besides spending quality time with his wife and three boys, Radhey loves outdoor running and is always up for a challenge participating in half or full marathons.

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    Sponsors include

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    Company Information

    World’s most advanced digital menu platform. All-in-one solution which offers Tablet Menu, QR Menu and Online Ordering. My Menu has one primary objective – to upsell your food by presenting it in the best way possible. Advanced Campaign Management and AI features which focuses on upselling and increasing sell out. Digital Stamp Cards, Gift Vouchers, Loyalty Cash back, Gamification, Reservation diary and our Marketing Hub for SMS and WhatsApp messaging, help increase repeat footfall. Direct integration with POS and Payment Gateways increase efficiency and reduce costs. Our enterprise edition allows menus to be standardized across brands and outlets, making it an ideal platform for large format café, restaurant and hotel chains. And more importantly, it’s simplistic, easy to use interface creates a fluid experience that keeps your guests engaged and ordering more!
    My Menu is trusted by the world’s best brands and is currently running in 450+ hotels, 4500+ restaurants across 70+ countries. We are a corporate standard with many prestigious hotel groups such as Accor, ITC Hotels, The Park, etc and chosen for iconic projects like Neom.

    Among the well known five star hotels, we are live at Four Seasons, Raffles, Conrad Osaka, Taj Hotels, Fairmont Dubai & AUH, Sofitel Cairo, The Grosvenor House, Marriott Lisbon, Marriott Monaco, Westin, JW Marriott Marquis to name a few. Well known restaurant brands – Nobu, Gordon Ramsay’s Hell’s Kitchen, Hard Rock Cafe, Wagamama, Carluccio’s, Nandos, Dennys etc.

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    To learn more, please visit our website - www.mydigimenu.com

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    Company Information

    at-visions‘ focus is on the in-house development of state-of-the-art guest technologies (Hotel-TV incl. Casting (Netflix, Amazon, YouTube, etc.), Internet access for guests (HSIA), Digital Signage and mobile applications) for the international hotel industry. In addition to hotel chains such as Accor, Kempinski, IHG, Lindner, Kerzner and many more, individual and private hotels also count on solutions from at-visions.

    Company Website

    To learn more, please visit our website - https://www.at-visions.com/

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    Company Information

    BirchStreet is the only complete hospitality operations platform purpose-built for the industry. Backed by its innovative P2P technology, robust supplier network and industry experts, the world’s most successful hotels, GPOs, casinos and food management companies trust BirchStreet to run mission-critical operations and improve financial and operational performance.

    Company Website

    To learn more, please visit our website - https://birchstreetsystems.com/

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    Company Information

    Dowhat is a Smart Hotel Platform that provides solutions that help hoteliers efficiently operate and for hotels to increase their revenue through inroom dining sales and smart orders of amenities. We offer solutions from Smart checkin to checkout and also services during the guests’ stay.

    Company Website

    To learn more, please visit our website - https://en.dowhat.io/?redirect=no

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    Company Information

    Helping luxury resorts become a leader in guest experience. Since 2018, Eleanor has been helping luxury resorts blow their incremental revenue targets, improve operational efficiency and communication while being able to provide an exceptional guest experience across the entire guest journey. We provide a unified, resort wide solution, allowing resorts to replace the need for multiple apps and software. From contactless check in to the crafting of personalised itineraries, restaurant reservations, spa & activity bookings, communication, upselling, in stay surveys and a 360 degree view of your guest and their preferences – Eleanor offers a powerful array of tools for both your front line staff and guests alike to ensure a top notch stay.

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    To learn more, please visit our website - https://eleanorapp.com

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    France 24, the international news channel, broadcasts 24/7 in English, French Arabic and Spanish around the world.

    With live news segments, regular business bulletins, debates, high-profile interviews and in-depth reports, France 24 aspires to be a trusted companion helping its viewers to comprehend the complexities of an interconnected globe.

    France 24 is not just about breaking news. Diverse programmes explore the environment, tech & societal questions whilst the channel’s “French touch” is reflected in the many segments dedicated to culture, in all its facets.

    Install France 24 in your hotel and offer your guest quality, up-to-date international news wherever they are in the world.

    Company Website

    To learn more, please visit our website - www.france24.com

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    Company Information

    Hospitality Solutions is an innovative technology provider powered by SynXis®, the leading global hospitality commerce and distribution platform. It empowers hoteliers around the world to exceed expectations, solve daily challenges, and stay ahead of the competition.

    With Hospitality Solutions’ Studios, our comprehensive portfolio of solutions, hoteliers can manage distribution, retailing, payments, operations, and more. Providing hoteliers the tools to help maximize revenue, improve operational efficiency, and deliver personalized guest experiences that drive satisfaction.

    Our tools are built to seamlessly integrate with the hotelier’s unique strategy, elevating guest satisfaction and driving meaningful connections. We are pioneering AI in hospitality technology to unlock new opportunities to drive operational efficiency and personalize the guest experience. By prioritizing stability, scalability, and the power of data-driven insights, hoteliers will be equipped to adapt and thrive in an ever-changing landscape, ready for whatever comes next.

    As your reliable partner, we give you the technology to exceed guest expectations.

    Company Website

    To learn more, please visit our website - https://www.sabrehospitality.com/

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    ILS Hospitality by Interlock Group – Redefining Hospitality Through Innovation

    ILS Hospitality, the dedicated hospitality arm of Interlock Group, delivers exceptional guest experiences by fusing world-class service expertise with cutting-edge technology. Our robotic and software solutions empower hotels and accommodation providers to streamline operations, enhance efficiency, and elevate service standards. From AI-driven concierge, smart rooms and delivery robots to advanced RPA systems integrated with Opera PMS, we drive measurable productivity gains while reducing manpower reliance.

    We also bring state-of-the-art energy-saving technologies, including intelligent air-conditioning optimization, ensuring sustainable cost reductions without compromising comfort. In food and beverage, our smart solutions improve cost savings, enable real-time tracking, and optimize inventory for seamless profitability management.

    At IHTF Singapore, ILS Hospitality will proudly unveil the region’s first hospitality humanoid prototype, designed to transform guest engagement and operational support.

    We look forward to engaging with hospitality leaders at the International Hotel Technology Forum on November 18–19 2025 at Marina Bay Sands.

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    ILS Hospitality by Interlock Group – Redefining Hospitality Through Innovation

    ILS Hospitality, the dedicated hospitality arm of Interlock Group, delivers exceptional guest experiences by fusing world-class service expertise with cutting-edge technology. Our robotic and software solutions empower hotels and accommodation providers to streamline operations, enhance efficiency, and elevate service standards. From AI-driven concierge, smart rooms and delivery robots to advanced RPA systems integrated with Opera PMS, we drive measurable productivity gains while reducing manpower reliance.

    We also bring state-of-the-art energy-saving technologies, including intelligent air-conditioning optimization, ensuring sustainable cost reductions without compromising comfort. In food and beverage, our smart solutions improve cost savings, enable real-time tracking, and optimize inventory for seamless profitability management.

    At IHTF Singapore, ILS Hospitality will proudly unveil the region’s first hospitality humanoid prototype, designed to transform guest engagement and operational support.

    We look forward to engaging with hospitality leaders at the International Hotel Technology Forum on November 18–19 2025 at Marina Bay Sands.

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    Company Information

    ONDA is hospitality SaaS provider that includes PMS, CMS, CRS and Booking engine. ONDA Also provides GDS(distribution) to over 70+ OTAs including Google Hotels, Booking.com, Agoda, Airbnb, Trip.com, and others.

    Company Website

    To learn more, please visit our website - http://global.wave.onda.me/

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    ThreatSpike is a UK-headquartered cybersecurity and IT services company transforming how organisations manage IT and security. Its fixed-price subscription replaces outdated MSPs with proactive support, strategic planning, and security, helping customers avoid rising costs, poor service, and burnout of internal teams.

    The solutions include:

    • ThreatSpike Red – unlimited human-led penetration testing, including red teaming and threat simulations.

    • ThreatSpike Blue – an all-in-one detection and response platform with 24/7 SOC and deep telemetry.

    • ThreatSpike Black – fully managed IT services that deliver modern infrastructure, expert helpdesk, and strategic planning.

    ThreatSpike addresses real-world challenges: overdependence on a few key internal resources, unresponsive MSPs with limited hours, and poor visibility into whether IT is actually improving or staying secure.

    With a single team, one contract, and no surprise costs, ThreatSpike helps organisations in hospitality, retail, logistics, and manufacturing stay secure, supported, and ahead of the curve.

    Company Website

    To learn more, please visit our website - https://www.threatspike.com

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    TP-Link Corporation Pte Ltd is a leading provider of reliable networking solutions and smart technologies, empowering businesses and individuals to stay seamlessly connected. Established with a commitment to innovation and quality, TP-Link has grown into a trusted global brand with a strong presence in Singapore and Malaysia.

    The company’s Omada line delivers enterprise-grade networking solutions designed for scalability, security, and centralized management, making it ideal for small and medium businesses, enterprises, and service providers. Through cloud-based platforms and advanced wireless technologies, Omada ensures high-performance connectivity that adapts to modern business needs.

    Complementing this is VIGI, TP-Link’s professional video surveillance brand, which offers robust, intelligent security systems for SMBs, enterprises, and security providers. With advanced monitoring capabilities, VIGI delivers reliable protection and peace of mind.

    By combining innovation, performance, and customer-focused solutions, TP-Link Corporation Pte Ltd continues to shape the future of networking and surveillance technology.

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    To learn more, please visit our website - https://www.tp-link.com/sg/

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    WorldVue® delivers innovative video, connectivity, and managed technology services to properties worldwide, enhancing the experience for residents and guests.

    Company Website

    To learn more, please visit our website - https://www.worldvue.com/international/

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    Agilysys has been a leader in hospitality software for more than 40 years. Hospitality is all we do.

    Agilysys exclusively delivers state-of-the-art hospitality software solutions and services that help organizations go beyond what they can accomplish with traditional property management systems (PMS), point-of-sale (POS) solutions and food and beverage inventory and procurement systems. Modern, state-of-the-art solutions work standalone to provide best-in-class capabilities, or together in a coordinated ecosystem that unifies data and workflows across a property, to equip staff members to delight guests, improve efficiency and grow margins.

    With a strong track record for reliability – our guest-centric technology solutions have been purpose-built to serve the unique needs of these hospitality sectors.

    Company Website

    To learn more, please visit our website - https://info.agilysys.com/l/76642/2025-08-13/cr1nfk

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    ANTlabs Hospitality Pte Ltd, headquartered in Singapore, specializes in delivering innovative, next-generation digital services for the hospitality industry. With more than 25 years of R&D expertise and large-scale global deployments, ANTlabs Hospitality combines hotel-centric innovation with carrier-grade reliability to power secure and seamless guest connectivity.

    Our solutions, including the SG 5 Gateway Series and ASP Cloud, enable hotels to centrally manage multi-property Wi-Fi with scalability designed for every tier—from economy and value brands to ultra-luxury 5-star hotels and large integrated resorts. The ANTlabsEzCast solution delivers secure in-room TV casting, while ANTlabsEzProfile supports Hotspot 2.0, self-service provisioning, and loyalty program integration—empowering hotels to recognize guests across properties and deliver personalized, value-added experiences.

    Designed for scalability, security, and ease of management, ANTlabs Hospitality’s platforms help hoteliers enhance guest satisfaction, strengthen loyalty, and unlock new revenue opportunities. Trusted by leading hotel groups worldwide, we continue to shape the future of hospitality connectivity and digital transformation.

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    Company Information

    Canary Technologies is modernizing the hotel tech stack with its award-winning AI-powered Guest Management Platform. Digitizing guest touchpoints from booking to checkout, Canary’s cutting-edge solutions simplify hotel operations, boost revenue, and elevate the guest experience. Enabling these innovations is Canary AI, the most advanced AI model built specifically for hotels. Trusted by 20,000+ hotels in 100+ countries, Canary powers top brands like Marriott, Four Seasons, and Wyndham. Recognized as an industry innovator by Fast Company, Deloitte, and Business Insider. Learn more at http://canarytechnologies.com.

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    CNN’s portfolio of news and information services is available in seven different languages across all major TV, digital and mobile platforms, reaching more than 475 million households around the globe. CNN International is the number one international TV news channel according to all major media surveys across Europe, the Middle East and Africa, the Asia Pacific region, and Latin America and has a US presence that includes CNNgo. CNN Digital is a leading network for online news, mobile news and social media.

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    To learn more, please visit our website - https://edition.cnn.com/

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    Company Information

    Looking for an innovative product for all of your hospitality needs? We have got just the application for you. We at Digitalemenu present to you, Hotel Z. An app that presents efficient solutions and layouts in tending to the needs of your esteemed guests. From the eye-catching display of your astounding establishment’s amenities, to the mouth-watering presentation of your savoury dishes, Hotel Z has it all. A hassle-free booking process for memorable and otherworldly experiences across the globe, with seamless payment options, booking engines, communication platforms with staff that are ready to tend to your needs, and your very own personal AI concierge, all in the midst of your fingertips. Your guest will never have to worry, knowing well that they are in good hands. So, what are you waiting for? Step into the future of hospitality with Hotel Z, where serving guests is our top priority.

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    To learn more, please visit our website - www.digitalemenu.com

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    Fairmas develops financial planning, controlling and management reporting solutions globally specifically for the hotel industry. It is the leading provider of financial BI solutions for hotel operators and investors founded in 2003. Fairmas’ web-based BI solutions are easily incorporated into the hotel’s existing IT software environment and efficiently integrate with other third-party systems, including major property management systems (PMS), accounting systems, revenue management systems, and more. Fairmas also provides Hotel Asset Reporting to standardize and automate the entire portfolio performance reporting.

    Fairmas has been a strong partner to the hospitality industry with over 18,000+ satisfied users in more than 5,500+ hotels worldwide – from privately owned hotels to leisure hotels and global chains. A team of 80+ hotel and IT specialists, as well as experienced managers from within the industry ensure hospitality expertise with Fairmas’ innovative solutions to support customers in achieving financial goals and increase profits.

    Company Website

    To learn more, please visit our website - http://fairmas.com

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    Hub OS is a leading hospitality technology platform designed to help hotels optimize operations, streamline workflows, and enhance guest experiences. Built by hoteliers for hoteliers, Hub OS offers an integrated suite of solutions covering Housekeeping, Maintenance, F&B, Guest Experience, Energy & Sustainability, Projects, Corporate and Guest In Touch modules.

    Trusted by global hotel chains and independent properties alike, Hub OS transforms daily operations into efficient, data-driven processes, empowering teams to collaborate seamlessly and deliver service excellence. Its intuitive platform not only reduces costs and improves productivity but also provides actionable insights through real-time dashboards and analytics.

    With proven success across Europe, Asia, Australia, and beyond, Hub OS is committed to supporting the hospitality industry in overcoming operational challenges, increasing efficiency, and elevating guest satisfaction. By combining innovation with deep industry knowledge, Hub OS ensures hotels stay competitive in today’s fast-evolving market.

    Company Website

    To learn more, please visit our website - http://www.hubOS.com/

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      Agenda

      • 18 Nov 2026
      • 19 Nov 2026
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      8:30 AM

      Registration

      9 AM

      Chair’s Opening Remarks: Setting the Scene & Welcome to the Forum

      Speakers

      Nicholas Wyatt
      Foodservice & Tourism Director, GlobalData

      SESSION 1) Key Trends – Where Does the APAC Region Stand?

      9:10 AM

      APAC Hospitality Tech Outlook: Investment, Innovation, and the Intelligence Era

      • This data-led keynote explores where Asia-Pacific stands and where it’s heading as technology reshapes the hospitality landscape. Backed by GlobalData’s proprietary datasets and forecasts, the session benchmarks APAC’s trajectory against global trends and reveals the opportunities, risks, and trends defining the sector’s next phase.
        • Benchmarking APAC’s digital maturity and innovation adoption against global markets
        • Where tech investment is accelerating - from AI and automation to personalization and sustainability tech
        • Examining workforce and job market trends to reveal where digital transformation is creating new capabilities and gaps
        • Identifying macroeconomic drivers, risk factors, and regional growth hotspots shaping the next 3–5 years
        • What the data tells us about hospitality’s next intelligence-driven evolution

      Speakers

      Nicholas Wyatt
      Foodservice & Tourism Director, GlobalData

      9:30 AM

      Opening Keynote Panel Discussion: Reimagining Asian Hospitality – Investing, Innovating, and Scaling for the Next Era of Growth

      As Asian hospitality enters a new phase of expansion and digital transformation, hotel leaders are redefining what success looks like across development, operations, and guest engagement. This opening keynote unites regional visionaries shaping the industry’s future to explore how innovation, investment, and intelligent operations are driving competitive advantage and long-term value creation.

      • Where the next wave of investment and growth opportunities lie across Asian hospitality
      • Balancing profitability and brand equity: the evolving relationship between direct bookings and OTAs
      • Building intelligent, data-driven operating models to boost agility, efficiency, and ROI
      • How leadership mindsets are shifting from reactive management to predictive, insight-led decision-making
      • Scaling transformation across multi-brand, multi-market portfolios through technology, AI, and workforce innovation
      • How sustainability and digitalisation together are setting the tone for hospitality’s future in the region

      Speakers

      Nicholas Wyatt
      Foodservice & Tourism Director, GlobalData
      Earl Tanmantiong
      Chief Technology Officer, Hotel101 Global
      Caspar P. Schmidt
      Founder/Managing Director, QCC Collection Group
      Niken Prawesti
      Co-Founder and CEO, Liberta Hotel International
      Rod Munro
      Managing Director, BWH Hotels Australasia

      10:30 AM

      Dragon’s Den

      A panel of the industry’s most sought-after solution providers. Set the scene with a 3 min introduction and insight into their products and services. Visit the booths in the exhibition hall for more details and services!

      Speakers

      Tim Worrall
      CEO, Techlive International
      Sam Rich
      Founder & CEO, Visaible
      Chris Lee
      Pre-sales manager, TP-Link

      10:45 AM

      Networking Break

      11 AM

      Business Meetings

      11:00 – 11:30 Business Meeting 1 

      11:35 – 12:05 Business Meeting 2

      12:10 - 12:40 Business Meeting 3

      12:40 PM

      Lunch & Networking Break

      SESSION 2) Enhancing Guest Experience in Practice

      1:30 PM

      Choice Over Push: How Cinnamon Hotels Are Redefining Ancillary Revenue Through Guest-Led Engagement, Powered by MarTech

      • The Engagement-First Philosophy: Building spend through authentic guest connection, enhanced by MarTech platforms that enable personalized, timely, and scalable interactions.
      • Leveraging guest data and preferences through MarTech to create relevant offers that feel like recommendations, not pitches
      • Loyalty as a Revenue Engine: How loyalty ecosystem, supported by MarTech automation encourages repeat stays and deeper spend on extras
      • The Freedom Factor: Why giving guests autonomy, enabled by self-service digital touchpoints & personalization- drives satisfaction and spend

      Speakers

      Radhey Tawar
      Chief Commercial Officer, Cinnamon Hotels & Resorts

      1:50 PM

      Fireside Chat: Meeting Client Expectation for Eco by Design: How Smart Systems and Digital Innovation Are Powering Greener Hotels?

      • Embedding sustainability into hotel infrastructure while maintaining or enhancing the guest experience
      • How early tech and design decisions influence both environmental impact and service quality
      • Waste, water, and energy: What smart solutions are leading the way?
      • Using digital tools to monitor, manage, and communicate sustainability initiatives to guests
      • Use cases from innovative, eco-conscious hotels

      Speakers

      Anurag Goyal
      Head of Cybersecurity, Reddoorz
      Johnny Gao
      Assistant Vice President, Sustainability The Ascott Limited
      Charmmon Romero
      Director of Sustainability & Food Safety, Pullman Singapore Hill Street

      2:10 PM

      Panel Discussion: Enhancing Guest Personalisation – How Much More Detailed Can It Get?

      • Make every guest feel like a VIP. From digital convenience to tailored experiences, hotels are redefining what true personalisation means. This session explores how hospitality leaders are elevating service standards, using technology, and rethinking the guest journey to deliver seamless, memorable stays.
        • From digital keys to in-room entertainment: How hotels are integrating technology to create frictionless, guest-centric experiences
        • BlendIng wellness, dining, and lifestyle experiences to drive deeper emotional connection and loyalty
        • How data-driven insights are shaping personalised service delivery without losing the human touch
        • Balancing operational efficiency with authentic, individualised experiences
        • Redefining guest loyalty in an era where personalisation extends beyond the hotel stay

      Speakers

      Anurag Goyal
      Head of Cybersecurity, Reddoorz
      Roger Tabbal
      Group Co-CEO, Swissnet International
      Kevin Singh
      Chief Operating Officer, Interlock Group
      Manu Gandotra
      Complex Director Food and Beverage, Fairmont Singapore & Swissôtel The Stamford
      Hishan Singhawansa
      CEO, Cinnamon Hotels & Resorts

      2:55 PM

      Networking Refreshments Break and Meetings

      15:15 – 15:45 - Business Meeting 4

      15:50 – 16:20 - Business Meeting 5

      16:25 - 16:55 - Business Meeting 6

      4:55 PM

      Panel Discussion – Redefining Ancillary Revenue: Using Tech, Data & Personalisation to Maximise Guest Value and Experience

      • What does ROI really look like when tech enables smarter, guest-centric ancillary strategies?
      • Utilising guest data to curate personalised offers and seamless upsells
      • The tech stack behind modern ancillary services: from AI-driven F&B recommendations to integrated wellness bookings
      • How reimagining ancillary services through a digital lens can unlock new revenue streams and elevate brand loyalty

      Speakers

      Ted Horner
      Owner, E Horner & Associates
      Dzulkifli Andra
      Senior Manager, F&B Revenue Management & Performance, Millennium Hotels and Resorts
      Nick Jeffery
      Vice-President Sales International – Hospitality Solutions
      Amy Lu
      General Manager The Standard, Singapore

      5:20 PM

      Bridging the Gap Between Hotel Innovation and IT Reality

      Discover how hoteliers can align digital aspirations with real-world IT capabilities. ANTlabs shares its Hospitality 2.0 framework — showing how smarter connectivity, guest recognition, and seamless experiences can turn technology into a true driver of hospitality excellence.

      Speakers

      Toh Teck Kang
      CEO, ANTlabs Hospitality

      Chair’s Summary and Close of Day 1

      Speakers

      Nicholas Wyatt
      Foodservice & Tourism Director, GlobalData

      Drink’s Reception

      (Available for Sponsorship)

      8:30 AM

      Registration

      9:05 AM

      Welcome Back to IHTF Asia

      Speakers

      Nicholas Wyatt
      Foodservice & Tourism Director, GlobalData

      SESSION 1 ) Building the Foundation (Pre-Opening Tech)

      9:15 AM

      Opening Fireside chat: Redefining Hospitality for the AI Era – Innovation, Impact, and ROI

      • Aligning digital, data, and human capital strategies across regional portfolios
      • Balancing automation and personalisation – how technology is deepening, not diluting, the guest connection
      • Designing for intergenerational experiences – how to create services that resonate equally with a 35-year-old and an 85-year-old guest
      • Building agile operational models that can evolve with shifting traveller behaviour and market demand
      • The new metrics of success – from profitability and efficiency to sustainability and brand value

      Speakers

      Nicholas Wyatt
      Foodservice & Tourism Director, GlobalData
      Welly Jamin
      Vice President, Technology Furama Hotels International

      9:45 AM

      Developing the Global Now: How AI and Sustainability are Reshaping Hospitality in the UK and Asia

      • The Global Context: Why Transformation Is Happening Now
      • AI’s Growing Influence in Hospitality
      • Sustainability as a Competitive Advantage
      • Convergence: AI + Sustainability = The Future Hospitality Model
      • Human Impact: Skills, Roles, and the Future Workforce
      • What industry Leaders Must Do Now

      Ugur Kaan Isbasaran, Founding Partner and Board Member, Isbasaran Group

      Speakers

      Ugur Kaan Isbasaran
      Chairman, ISBASARAN Group

      10:05 AM

      Fireside Chat: Real Time Tech Stack Planning – Designing Smart from Start to Implementation: PMS, RMS to AI

      Moderator: Ted Horner, Owner, E Horner & Associates

      Speakers

      Ted Horner
      Owner, E Horner & Associates
      Htin Aung
      Vice President, Product & Technical Services and Head, Global Design & Planning, The Ascott Limited
      Tariq Valani
      Co-Founder | Chief Product & Innovation Officer, Inntelo AI

      10:25 AM

      Networking Break with Refreshments

      10:40 AM

      Business Meetings

      10:40 – 11:10 Business Meeting 1 

      11:15 – 11:45 Business Meeting 2 

      11:50 - 12:20 Business Meeting 3

      12:20 PM

      Lunch & Networking Break

      1:10 PM

      Hospitality on the Frontline: Staying Ahead of Cyber Threats and IT Disruptions

      • Technology isn’t just infrastructure: it’s the backbone of guest safety, staff efficiency, and business continuity.
      • Common Challenges: Issues like fragmented systems, slow response times, and lack of visibility create risk and inefficiency across hospitality.
      • The Impact: When IT and Security fail to work in harmony, operations suffer and the guest experience is compromised.
      • The Solution: Unified platforms and proactive processes that align technology and security to deliver reliability, resilience, and trust.

      Speakers

      Victoria Butt
      Account Executive, Threatspike

      SESSION 2) From Opening to Operating

      1:40 PM

      Digital Check-In, Data Check-Out: Hacking the Weak Links in Hospitality Cybersecurity

      Speakers

      Anurag Goyal
      Head of Cybersecurity, Reddoorz

      2:10 PM

      The AI Agent is the New OTA: How to Win Bookings in the Next Era of Travel Distribution

      • How will AI replace the OTAs?
      • How to use AI to win over competitors?
      • Unlocking hidden weapon: win with your commission

      Speakers

      Jayce Jang
      Head of Global Business, ONDA

      2:40 PM

      Networking Break with Refreshments

      2:50 PM

      Business Meetings

       14:50 – 15:20 - Business Meeting 4 

      15:25 – 15:55 - Business Meeting 5

      16:00 - 16:30 - Business Meeting 6

      SESSION 3) Beyond the Grand Opening: End-to-End Tech That Works

      4:35 PM

      Panel Discussion: Creating a 3-Year Technology Roadmap for Existing Properties

      With the rapid evolution of hotel technology, developing a forward-looking strategy that balances innovation, investment, and integration is critical. This discussion explores how hotel groups are modernising legacy systems, aligning technology with brand vision, and building the foundations for sustainable digital growth.

      Key themes:

      • Building versus buying: How to decide between in-house development and external partnerships
      • Integrating new systems into legacy infrastructure without disrupting operations
      • Aligning technology investment with commercial and guest experience goals
      • Governance, data security, and interoperability as cornerstones of scalable tech strategy
      • How to future-proof existing assets with flexible, cloud-based, and data-driven solutions

      Speakers

      Anurag Goyal
      Head of Cybersecurity, Reddoorz
      Devendra Shivhare
      Global VP of Digital Innovation & Technology Millennium Hotels & Resorts
      Jean-Baptiste Claquin
      Manager - Project Operations COMO Hotels & Resorts

      5:05 PM

      Fireside Chat: ‘If I Was CIO Again’: Tech Lessons From the Inside

      • The biggest mistakes hotel groups made in tech adoption
      • Why integrations with PMS, POS and CRM remain a nightmare
      • Is AI the next revolution — or just the latest buzzword trap?
      • What CIOs wish vendors would finally fix
      • If they could start over: which systems and strategies would they choose today?

      Speakers

      Ted Horner
      Owner, E Horner & Associates
      Tariq Valani
      Co-Founder | Chief Product & Innovation Officer, Inntelo AI

      5:25 PM

      Chair’s Closing Remarks and Close of Conference

      2025 Speakers

      Select a speaker to learn more

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      Niken Prawesti
      Co-Founder and CEO, Liberta Hotel International

      NIKEN PRAWESTI has embarked on her journey in the hospitality industry 15 years ago. Skilled in negotiation, business planning, and leadership, she founded and led Liberta Hotel International (LHI), a hotel management company focused on lifestyle hospitality since 2020. Her expertise lies in leveraging data-driven insights to craft targeted and innovative business solutions. Since its establishment, LHI has managed hotels and F&B establishments around Indonesia, transforming hospitality industry into a more dynamic and technology-driven one. Niken has also been an active contributor to the World Bank since 2017, specializing in Women, Business, and the Law Practice group. In her free time, she enjoys reading and golf.

      Session Details:

      Opening Keynote Panel Discussion: Reimagining Asian Hospitality – Investing, Innovating, and Scaling for the Next Era of Growth

      2025-11-18, 9:30 AM

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      Hishan Singhawansa
      CEO, Cinnamon Hotels & Resorts

      Hishan Singhawansa oversees Cinnamon Hotels & Resorts in bringing the vision of ‘bringing the best of Sri Lanka to the world with style and elegance’ to life across hotel operations. Cinnamon Hotels & Resorts is a part of the Leisure industry group of John Keells Holdings PLC (JKH), Sri Lanka’s largest listed conglomerate, operating over 70 companies in 7 diverse industry sectors.

      With more than 17 years of experience in business and operational efficiencies, Hishan is responsible for bringing people and capital together to support the company’s growth objectives by moving Cinnamon Hotels & Resorts through a journey of emotional hospitality, curated experiences, and empowering community development.

      He currently leads the brand at a pivotal moment of strategic growth and regional expansion. The Group’s landmark development, Cinnamon Life, a US$1.2 billion investment, is a key milestone in the trajectory of positioning Colombo as a premier MICE and leisure destination in South Asia.

      Hishan began his career in 2008 by joining JKH and its Retail sector, which overlooked multiple business units spanning supermarkets, logistics, and manufacturing. Following a progressive career path, he headed Category Management and Supply Chain before moving into the Leisure sector of the Group in 2017.

      He holds an MBA from the University of Wales, London and a BSc Engineering (Hons) Degree from the University of Moratuwa, Sri Lanka.

      Session Details:

      Panel Discussion: Enhancing Guest Personalisation – How Much More Detailed Can It Get?

      2025-11-18, 2:10 PM

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      Radhey Tawar
      Chief Commercial Officer, Cinnamon Hotels & Resorts

      Radhey Tawar specialises in strategy and execution of commercial performance and has diverse experience in various commercial functions. His professional career was built on Hospitality Management studies from Mumbai before the start of his career, followed by an on-site Revenue Management Certification from Cornell University, USA in 2005 and an MBA from the London Business School in 2012.

      His career started with experience in uber-luxury brands like Rajvilas – an Oberoi Hotel in Jaipur and Burj-Al-Arab in Dubai. Expanding his experience within hospitality, Radhey ventured out to Revenue Management and other commercial roles with IHG in Dubai and India. Apart from Rooms, F&B and C&E Revenue Management with different IHG hotels based in UAE, his most notable roles were to lead the commercial function for new hotel openings for IHG hotels in India, the Middle East and Africa. From 2011 to 2015, he was involved with 15+ new hotel openings across different brands.

      As the Chief Commercial Officer of Cinnamon Hotels & Resorts, Radhey Tawar oversees the development and execution of the company’s integrated commercial strategy, including the identification of new products and markets, revenue growth across all lines of business, brand marketing, global corporate reputation through public relations, the extensive digital ecosystem as well as establishing a global sales network.

      In collaboration with the other executive leadership team members, Radhey is involved in all Cinnamon Hotels & Resorts customer experience touchpoints. He plays an integral role in the brand’s transition to being a luxury operator.

      Besides spending quality time with his wife and three boys, Radhey loves outdoor running and is always up for a challenge participating in half or full marathons.

      Session Details:

      Choice Over Push: How Cinnamon Hotels Are Redefining Ancillary Revenue Through Guest-Led Engagement, Powered by MarTech

      2025-11-18, 1:30 PM

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      Anurag Goyal
      Head of Cybersecurity, Reddoorz

      Anurag Goyal is a globally certified ethical hacker and seasoned cybersecurity researcher with a proven track record of enhancing the security of over 100 organizations, including NCR Corporation, United Nations, Dream11, Ernst & Young, Uber, multiple banks & fintech organizations, ITC, Golflinks, etc to name a few. Currently serving as the Head of Cybersecurity at RedDoorz, Anurag is driving initiatives to secure the ever-evolving and vulnerable hospitality sector. An avid contributor to the cybersecurity community, he has spoken at global conferences, most recently on OT Security, Zero Trust, international compliance, and AI exploitation at events in India, Dubai and Thailand. He's driven by innovative problem-solving and a steadfast commitment to fortifying the digital landscape.

      Session Details:

      Panel Discussion: Enhancing Guest Personalisation – How Much More Detailed Can It Get?

      2025-11-18, 2:10 PM

      Session Details:

      Panel Discussion: Creating a 3-Year Technology Roadmap for Existing Properties

      2025-11-19, 4:35 PM

      Session Details:

      Fireside Chat: Meeting Client Expectation for Eco by Design: How Smart Systems and Digital Innovation Are Powering Greener Hotels?

      2025-11-18, 1:50 PM

      Session Details:

      Digital Check-In, Data Check-Out: Hacking the Weak Links in Hospitality Cybersecurity

      2025-11-19, 1:40 PM

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      Johnny Gao
      Assistant Vice President, Sustainability The Ascott Limited

      Session Details:

      Fireside Chat: Meeting Client Expectation for Eco by Design: How Smart Systems and Digital Innovation Are Powering Greener Hotels?

      2025-11-18, 1:50 PM

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      Jean-Baptiste Claquin
      Manager - Project Operations COMO Hotels & Resorts

      Session Details:

      Panel Discussion: Creating a 3-Year Technology Roadmap for Existing Properties

      2025-11-19, 4:35 PM

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      Amy Lu
      General Manager The Standard, Singapore

      With over two decades of experience across luxury and lifestyle hospitality, Amy Lu leads The Standard, Singapore with a steady hand and an irrepressible sense of style. A seasoned hotelier with stints in both global chains and boutique properties, Amy combines operational precision with a deep understanding of culture, creativity, and people. She believes a hotel should move beyond service to spark connection — a belief she brings to life through team empowerment and guest-centric experiences that feel both polished and playful. Under her leadership, The Standard’s first Southeast Asian outpost has quickly found its rhythm, blending the brand’s irreverent DNA with Singapore’s cosmopolitan energy. Calm, grounded, and quietly bold, Amy embodies the new face of leadership — one that balances business acumen with heart.

      Session Details:

      Panel Discussion – Redefining Ancillary Revenue: Using Tech, Data & Personalisation to Maximise Guest Value and Experience

      2025-11-18, 4:55 PM

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      Devendra Shivhare
      Global VP of Digital Innovation & Technology Millennium Hotels & Resorts

      Session Details:

      Panel Discussion: Creating a 3-Year Technology Roadmap for Existing Properties

      2025-11-19, 4:35 PM

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      Manu Gandotra
      Complex Director Food and Beverage, Fairmont Singapore & Swissôtel The Stamford

      An efficient and result oriented managment professional responsible for enhanced performance of the restaurant,while maintaining high standards of food and beverage service.With experience of more than 13 years in reputed 5 star hotels in SINGAPORE and INDIA working towards the overall growth and development of the assigned organisation sector.
      Manu is specialised in working with Michelin star and celebrity chef to name a few Gordon Ramsay, Nancy silverton, Jiggs Kalra and have set up the most iconic restaurant globally for the Brand’s.

      Session Details:

      Panel Discussion: Enhancing Guest Personalisation – How Much More Detailed Can It Get?

      2025-11-18, 2:10 PM

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      Htin Aung
      Vice President, Product & Technical Services and Head, Global Design & Planning, The Ascott Limited

      As Vice President, Product & Technical Services and Head, Global Design & Planning at The Ascott Limited (Ascott), Htin leads a multidisciplinary group of architects, development managers, engineers and sustainability specialists. He is responsible for the design and delivery of the hospitality group’s diverse portfolio, which includes serviced residences, hotels, resorts, social living spaces, branded residences and senior living developments.

      Driven by a passion for innovation, Htin also spearheads initiatives that aim to improve guest experience and enhance spatial efficiency, addressing the evolving needs of the hospitality sector through design solutions.

      An accomplished architect with expertise in hospitality design and development management, Htin brings extensive international experience from projects across Europe, the Middle East, South Asia and Southeast Asia. His global perspective shapes Ascott’s approach to construction and design management, ensuring consistency and excellence across markets.

      Htin graduated with a Master of Architecture from the National University of Singapore.

      Session Details:

      Fireside Chat: Real Time Tech Stack Planning – Designing Smart from Start to Implementation: PMS, RMS to AI

      2025-11-19, 10:05 AM

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      Nicholas Wyatt
      Foodservice & Tourism Director, GlobalData

      Nick has over 14 years of experience in the business intelligence industry with particular expertise in market sizing, competitive assessment, company strategy, and product management. He leads the development and content production of new and existing products within GlobalData’s Travel & Tourism business information division. He is responsible for ensuring the design, publication and delivery of market-leading content to a diverse client base in the travel & tourism sector including DMOs, airlines, hotels and consulting groups. He also supports sales and consulting teams by directly engaging with industry stakeholders to understand and fulfil their needs.

      Session Details:

      APAC Hospitality Tech Outlook: Investment, Innovation, and the Intelligence Era

      2025-11-18, 9:10 AM

      Session Details:

      Opening Keynote Panel Discussion: Reimagining Asian Hospitality – Investing, Innovating, and Scaling for the Next Era of Growth

      2025-11-18, 9:30 AM

      Session Details:

      Welcome Back to IHTF Asia

      2025-11-19, 9:05 AM

      Session Details:

      Opening Fireside chat: Redefining Hospitality for the AI Era – Innovation, Impact, and ROI

      2025-11-19, 9:15 AM

      Session Details:

      Chair’s Opening Remarks: Setting the Scene & Welcome to the Forum

      2025-11-18, 9:00 AM

      Session Details:

      Chair’s Summary and Close of Day 1

      2025-11-18, 5:30 PM

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      Dzulkifli Andra
      Senior Manager, F&B Revenue Management & Performance, Millennium Hotels and Resorts

      Muhammad Dzulkifli has been working in the hospitality industry for over 22 years.
      With experience ranging from the following:
      • Coffee House operations for York Hotel
      • Banquet operations for Four Seasons Hotel
      • Room service operations for Shangri-La Hotel and Swissotel the Stamford
      • Fine dining operations for Les Amis and Orient Express Singapore
      • Cafe operations for Venezia Café, Starbucks and Orient Express Singapore
      • Restaurant operations for Olio Dome and The Coffee Connoisseur
      • Bar operations for Harry's Bar, Alley Bar, Our Bar and Orient Express Singapore
      • Club operations for Cafe Del mar SG, Helipad SG, Ce La Vi SG and Bar Rouge SG
      • Revenue management (Food and Beverage) for Swissotel the Stamford & Fairmont Singapore
      • Revenue management (Food and Beverage) for Millennium Hotel & Resorts

      The love for man-managing with discipline, awareness, flexibility and staff development has kept him devoted
      and focus on creating a balance lifestyle for his colleagues via his unique interaction and policy making on
      the ground.
      Graduated with a Diploma in Child Psychology and Learning Disorders as well as a Diploma in Social Science
      (Counselling) his main passion in coaching and talk therapy has develop his ability to blend work and play
      due to his empathical approach and clarity of any given situation

      Session Details:

      Panel Discussion – Redefining Ancillary Revenue: Using Tech, Data & Personalisation to Maximise Guest Value and Experience

      2025-11-18, 4:55 PM

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      Welly Jamin
      Vice President, Technology Furama Hotels International

      Welly is a seasoned hotelier with over 20 years of leadership experience, having served as General Manager and VP Operations across Australia, China and Singapore. Now leading the group's Technology and Innovation team, driving the design, development, and integration of digital systems and platforms to drive operational efficiency, elevate guest experiences, and enhance digital marketing effectiveness.

      Bringing a unique blend of strategic insight and hands-on operational expertise, Welly has played a key role in the transformation of the group's digital landscape. He has successfully introduced technology solutions that power the group’s membership programs, streamline operations, and strengthen digital distribution channels and genAI based chatbots to improve customer service and streamline guest communication.

      He holds a B.Eng from Memorial University of Newfoundland, Canada, and an EMBA from the AGSM, University of NSW, Australia.

       

      Furama Hotels International (FHI)

      Headquartered in Singapore, Furama Hotels International is a leading hospitality management company with a portfolio of over 40 hotels, villas, and resorts comprising more than 7,500 rooms across Australia, Indonesia, Malaysia, Singapore, Taiwan, and Thailand.

      Managing a diverse range of properties from four-star city hotels and boutique accommodations to villa resorts and limited-service options, FHI caters to both leisure and business travellers, delivering stays that balance comfort, value, and cultural immersion.

      Session Details:

      Opening Fireside chat: Redefining Hospitality for the AI Era – Innovation, Impact, and ROI

      2025-11-19, 9:15 AM

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      Roger Tabbal
      Group Co-CEO, Swissnet International

      As CEO of swissnet International, Roger Tabbal is transforming the company from a regional ICT provider into a global player in digital solutions, delivering long-term value across industries.

      With over 25 years of experience at the intersection of infrastructure and innovation, Roger brings operational insight and a future-focused mindset, positioning swissnet International as a strategic partner for brands embracing digital transformation across hospitality and beyond. Before joining, he served as Global VP of Guest Technology Innovation at Accor, where he shaped digital strategies across 6,000+ hotels worldwide. His leadership advanced cloud-based PMS and POS systems, next-gen Wi-Fi, digital F&B, and seamless guest experiences at scale. Prior to Accor, he served as Executive Director of Customer Technology Services at Mövenpick Hotels & Resorts (IMEAT), leading critical digital rollouts across the region to meet global IT and service standards.
      Roger holds an Executive MBA from Bayes Business School (City University of London) and a bachelor’s degree in Computer Science from the Lebanese University. He is ITIL-certified, a Certified Data Centre Professional (CDCP), and has completed Project Leadership & Systems Architecture programs at Cornell University. Now based in the UAE, he drives swissnet International’s global expansion by forging strategic alliances, scaling infrastructure, and advancing digital innovation to power future-ready growth.

      Session Details:

      Panel Discussion: Enhancing Guest Personalisation – How Much More Detailed Can It Get?

      2025-11-18, 2:10 PM

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      Ugur Kaan Isbasaran
      Chairman, ISBASARAN Group

      Ugur Kaan Isbasaran is the Founding Partner and a Board Member of the Isbasaran Group of Companies in the United Kingdom. He earned his Bachelor’s degree in Global Business and Sustainability Management from Regent’s University London and is currently pursuing a Master of Science in Government, Policy, and Politics at the University of London.

      He serves as Partner and Board Member of the London-based real estate investment, development, and hotel investment groups Isbasaran Group and Balin Hotels. He recently launched Hortus Living, a brand dedicated to passive house developments.

      Mr. Isbasaran is an active member of several distinguished organizations, including Chatham House, The Arts Club, the Urban Land Institute, and the UK Passivhaus Trust. He is also a founding member of the Association of Technocrats and a Board Member of the Collectors Association in Ankara, Turkey.

      He is the founder of the Elazığ-Karakoçan Endemic Inverted Tulip Promotion Organization, which is dedicated to the preservation and promotion of this rare species. Additionally, he is a Congress Member of Fenerbahçe Sporting Club, in Turkey.

      Session Details:

      Developing the Global Now: How AI and Sustainability are Reshaping Hospitality in the UK and Asia

      2025-11-19, 9:45 AM

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      Nick Jeffery
      Vice-President Sales International – Hospitality Solutions

      Nick Jeffery leads the International Business Development team for Hospitality Solutions. A veteran of the Asia-Pacific Hospitality sector he joined Sabre back in 2009 after leading Account Management for IDeaS across Asia-Pacific since 2001. Prior to his roles with leading hospitality technology companies he “cut his teeth” in Hospitality with the Intercontinental Hotel Group where he held a variety of roles during his 13 year tenure. Whilst with the Sydney Intercontinental he implemented the first automated Revenue Management solution for the Group globally which provided the catalyst for a rollout of the technology across six continents in the late 1990’s.

      Session Details:

      Panel Discussion – Redefining Ancillary Revenue: Using Tech, Data & Personalisation to Maximise Guest Value and Experience

      2025-11-18, 4:55 PM

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      Tariq Valani
      Co-Founder | Chief Product & Innovation Officer, Inntelo AI
      Tariq Valani is the Founder and Principal Advisor at AugmentedTech.ai, where he provides advisory services to both hospitality organizations and AI startups. He also serves on the Global Board of Directors of Hospitality Financial and Technology Professionals (HFTP).
      Previously, Tariq held several senior technology leadership roles in hospitality. At Accor, he was SVP, Global Support Services, responsible for establishing and leading the global support function covering technology, sales, distribution, and loyalty across more than 5,700 hotels. Before that, he served as CIO of Fairmont Hotels & Resorts, where he defined and executed the company’s technology strategy. He also served as SVP of Technology for the Middle East, Africa, India, and Turkey, overseeing day-to-day
      technology operations for over 450 hotels across 35 brands in the region.

      Session Details:

      Fireside Chat: Real Time Tech Stack Planning – Designing Smart from Start to Implementation: PMS, RMS to AI

      2025-11-19, 10:05 AM

      Session Details:

      Fireside Chat: ‘If I Was CIO Again’: Tech Lessons From the Inside

      2025-11-19, 5:05 PM

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      Jayce Jang
      Head of Global Business, ONDA

      Jayce Jang has been working in the travel industry 8+ years in the hotel and IT sectors. ONDA is hospitality SaaS provider that includes PMS, CMS, CRS and Booking engine. ONDA Also provides GDS(distribution) to over 70+ OTAs including Google Hotels, Booking.com, Agoda, Airbnb, Trip.com, and others.

      Session Details:

      The AI Agent is the New OTA: How to Win Bookings in the Next Era of Travel Distribution

      2025-11-19, 2:10 PM

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      Earl Tanmantiong
      Chief Technology Officer, Hotel101 Global

      Earl Tanmantiong has served as Director and Chief Technology Officer of HBNB since March 3, 2025. In addition, Mr. Tanmantiong has served as Chief Technology Officer of Hotel101 Global since 2024. Prior to joining Hotel101 Global, Mr. Tanmantiong served as Founder and President of Earl Hotel Revenue Management Corp., a revenue management service provider for hotel chains in the Philippines, from 2017 to 2024; and as Director of Revenue Management for Hilton-branded hotels in Manhattan, New York City, from 2013 to 2016. Mr. Tanmantiong holds a Bachelor of Science in Hotel Administration, Cum Laude, from Cornell University.

      Session Details:

      Opening Keynote Panel Discussion: Reimagining Asian Hospitality – Investing, Innovating, and Scaling for the Next Era of Growth

      2025-11-18, 9:30 AM

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      Caspar P. Schmidt
      Founder/Managing Director, QCC Collection Group

      With more than 25 years of hospitality experience Caspar brings a valuable,composed, and universal leadership style into the businesses he leads. AQ, and EQ are some of his strongest assets.

      Caspar is change-savvy, a driven team motivator, a mentor, and a strategic leader. He understands the “why” and ethos of business and his entrepreneurial drive ensures he makes positive and financial differences in the businesses he leads. Caspar thrives in challenging environments, he continues his constant ongoing studies and network to stay agile, diverse and on the forefront of hospitality. Strategising, supporting, and leading in the process of accelerating growth is vital. He challenges the process, to analyse the markets we are in to find ways to increase revenues each year for the businesses. Revenue & Yield management is fundamental to leading any business and its part of his DNA.

      Talent and team development is key, and Caspar have created and assembled several high calibre c-suite senior leadership teams in the industry with great success. His focus is on creating, aligning, and organising these elements of the organisation ensuring growth, awareness and transparency and ROI to investors. Caspar is a hotel branding expert, he is a pre-opening specialist, who has several years’ experience in operating and leading all aspects of multi-million-dollar hotel portfolios around the world.

      Caspar have launched and managed 5-star hotels, boutique hotels, apartment hotels, co-working facilities, co-living concepts as well as sustainable 5-star eco retreats.

      Having led hotel companies as COO and CEO in international markets and driven the expansion and development side of well-known Australian, Asian, and European groups with a focus on exceptional 5-star service, his expertise is extensive, and he is reviewed as a Global forward-thinking hospitality specialist. In 2019 he founded and setup Boutique Lifestyle Hotel Management Company QCC Collection Group Pty Ltd, working with several investors on projects around in Asia.

      QCC is currently working with several high-profile investors on their projects, hosting Operator Selections, finding brands, but also delivering feasibility work as well ongoing owner representative work. A large part of this is strategy and helping owners and operators in markets they are not familiar with when it comes to management and operations in general.

      Besides his work with QCC, Caspar setup the Motif Retreats Brand Platform and in late 2023 and have spent the last years securing land deals around Australia with investors.

      The brand focusses on ultra-local sustainable materials, with modular construction as a pivotal part to the roll out into regional areas of our beautiful country.

      Caspar, sits on various hospitality advisory boards and spends a lot of time on mentoring and continuously pushing the boundaries for education in the hospitality and tourism industry.

      He loves the hospitality industry and he loves challenging the status quo!

      Session Details:

      Opening Keynote Panel Discussion: Reimagining Asian Hospitality – Investing, Innovating, and Scaling for the Next Era of Growth

      2025-11-18, 9:30 AM

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      Rod Munro
      Managing Director, BWH Hotels Australasia

      Rod is a seasoned executive with over 30 years of experience in hospitality operations and strategic management, having held senior roles with leading international hotel operators like Accor across regions such as Australia, New Zealand, Hong Kong, and Southeast Asia. His leadership and strategic insight make him well-suited to drive BWH's growth and regional expansion. Prior to joining BWH, Rod was Vice President of Operations for Stamford Hotels & Resorts in Australasia and spent eight years as AGM/COO for a Hospitality Group in Asia, overseeing a portfolio of internationally branded hotels.

      Session Details:

      Opening Keynote Panel Discussion: Reimagining Asian Hospitality – Investing, Innovating, and Scaling for the Next Era of Growth

      2025-11-18, 9:30 AM

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      Charmmon Romero
      Director of Sustainability & Food Safety, Pullman Singapore Hill Street

      Session Details:

      Fireside Chat: Meeting Client Expectation for Eco by Design: How Smart Systems and Digital Innovation Are Powering Greener Hotels?

      2025-11-18, 1:50 PM

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      Kevin Singh
      Chief Operating Officer, Interlock Group

      Session Details:

      Panel Discussion: Enhancing Guest Personalisation – How Much More Detailed Can It Get?

      2025-11-18, 2:10 PM

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      Ted Horner
      Owner, E Horner & Associates

      Session Details:

      Fireside Chat: Real Time Tech Stack Planning – Designing Smart from Start to Implementation: PMS, RMS to AI

      2025-11-19, 10:05 AM

      Session Details:

      Panel Discussion – Redefining Ancillary Revenue: Using Tech, Data & Personalisation to Maximise Guest Value and Experience

      2025-11-18, 4:55 PM

      Session Details:

      Fireside Chat: ‘If I Was CIO Again’: Tech Lessons From the Inside

      2025-11-19, 5:05 PM

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      Toh Teck Kang
      CEO, ANTlabs Hospitality

      Mr. Toh Teck Kang is the Chief Product Officer of ANTlabs, a Singapore-based technology provider and leading innovator in hospitality network solutions. With over 20 years of experience, Mr. Toh has been instrumental in developing cutting-edge technologies that enhance the guest experience, from seamless high-speed internet connectivity to innovative guest-centric solutions like the SG 5 Gateway for secure and efficient network management in hotels and resorts worldwide.

      In his role, Mr. Toh leads the strategic direction of ANTlabs' hospitality product line, ensuring that solutions such as the SG 5 Gateway, known for its scalability and security, and the ASP Cloud, a cloud-based management platform for effortless network administration, meet the evolving needs of modern hospitality businesses. Under his guidance, ANTlabs has also introduced ANTlabsEzCast, a seamless TV casting solution that enhances in-room entertainment and allows hoteliers to offer personalized, value-added experiences to their guests.

      Mr. Toh’s deep understanding of industry trends and customer needs ensures ANTlabs continues to deliver solutions that not only enhance guest satisfaction but also empower hotels to achieve rapid ROI while delivering exceptional digital experiences. His forward-thinking approach has made ANTlabs a trusted partner for hospitality leaders seeking innovative ways to elevate guest experiences and operational efficiency.

      Session Details:

      Bridging the Gap Between Hotel Innovation and IT Reality

      2025-11-18, 5:20 PM

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      Victoria Butt
      Account Executive, Threatspike

      Victoria Butt serves as an Account Executive at ThreatSpike, a leader in integrated cybersecurity and managed IT solutions. With professional experience spanning cybersecurity consulting and technology sales, Victoria supports hospitality organisations in achieving robust, unified IT and security infrastructures powered by proprietary technology and expert management.

      Session Details:

      Hospitality on the Frontline: Staying Ahead of Cyber Threats and IT Disruptions

      2025-11-19, 1:10 PM

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      Tim Worrall
      CEO, Techlive International

      Session Details:

      Dragon’s Den

      2025-11-18, 10:30 AM

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      Sam Rich
      Founder & CEO, Visaible

      Session Details:

      Dragon’s Den

      2025-11-18, 10:30 AM

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      Dennis Long
      Dennis Long Vice President, Digital Experience, The Ascott Limited

      As Vice President of Digital Experience at The Ascott Limited (Ascott), Dennis plays a pivotal role in shaping and optimising the company’s digital ecosystem to amplify brand awareness and drive revenue through direct channels. He spearheads the development and enhancement of Ascott’s MarTech stack for marketing automation, ensuring that the global hospitality company with over 950 properties in more than 40 countries remains at the forefront of digital innovation.

      Dennis brings to Ascott a wealth of technological and business expertise, honed during his tenures at Accenture, Bank of America, and CapitaLand, and through his entrepreneurial venture. This distinctive blend of skills has empowered him to successfully execute many large-scale projects and greatly contribute to business profitability. Under his leadership, Ascott has successfully implemented app strategies that have significantly fuelled user acquisition and revenue growth.

      Dennis is particularly passionate about harnessing emerging trends to revolutionise the hospitality industry and envisions a future where personalisation becomes intuitive and seamless, elevating the guest experience to unprecedented heights.

       

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      Chris Lee
      Pre-sales manager, TP-Link

      Session Details:

      Dragon’s Den

      2025-11-18, 10:30 AM

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