Sign up for agenda updates
protel hotel software, founded in 1994, is one of the world's leading property management system (PMS) providers that develops and sells technology and service solutions specifically and exclusively for the hotel industry and related sectors.
protel's product portfolio caters to the individual needs of every market segment, from small individual hotels to multinational hotel groups. By offering licensed on-premises, software-as a-service (SaaS) as well as mobile solutions, protel provides clients with the flexibility to quickly adapt as their business needs change and evolve.
protel hotel management systems are cost-effective tools that enable central collecting, integrating and multiple use of data that provides the needed information to all areas of operation within the hotel at the push of a button. The consistent focus on the demands of a single industry makes protel one of the most experienced and successful providers of professional hotel management systems.
All-in-one hotel software solution
With more than 1,000 interfaces to external systems, such as PBX, PoS, yield management, online reservation, credit card, minibar and a high number of software extensions (sales and marketing, banquet, web booking engine, business intelligence, social media booking tools and emailing tools), protel offers a perfect all-in-one hotel software solution.
Leading hospitality in the cloud
SaaS solutions outsource the hardware, software and data to the internet cloud and open up new possibilities for the hotel industry's IT management. Web-based solutions are perfect for all hoteliers who value flexibility, mobility, reliability and security without having to manage the entire system themselves. protel offers two SaaS solutions: bookatonce and protel Air.
Being the first on the market to offer a cloud-based PMS with bookatonce in 2009, protel set its foot on a new frontier in the hospitality industry. bookatonce is an easy-to-use hotel management system catering to B&Bs, vacation rentals and small hotels. The free Personal Edition includes all essential functions you need to manage your hotel up to five rooms. The cost-effective Business Edition is for property owners who have more rooms and require more functionalities and comfort.
protel Air, launched in 2011, is a comprehensive, highly integrated and cost-effective web-based hotel management system that supports all areas of work at the front desk and behind the scenes. The broad spectrum of protel interfaces connects protel Air to other systems used in your hotel, such as PoS, PBX, backoffice, minibar, PayTV, reservation (IDS/IBE) and wellness.
On-premise hotel management
The protel Single Property Edition is a mature, internationally proven hotel management software for mid-market operators and large individual hotels. Check in, serve and check out your guests with the greatest of ease; protel SPE provides effortless processes and fast, reliable access to all crucial information.
As a central property management system, protel Multi Property Edition (MPE) can transform even a global hotel chain into a single unit. All connected hotels access the same guest information from a central database. Data and functions are available in real time at every property. Let hotels reap the benefits of having clean data stocks and lean business processes.
Hospitality on the go: mobility with hotel apps
Mobility is a given in today's society and it is necessary to take care of business when it fits your schedule. protel for iPad is the first fully mobile hotel management system and the perfect solution for all who are aiming to exceed their guests' expectations in customer service.
Keeping IT simple in the hotel industry
protel and its products evolve around the hoteliers need to simplify daily business processes and the guests' quest for more speed, mobility and 'coolness'.
Having started with a simple electronic room plan in the mid-90s, protel's product portfolio has grown to encompass all operating processes within the hotel, from reservation and guest service to online marketing and distribution. The strategic forecast now depends on guest demands, the planning and implementation of complex pricing strategies and the evaluation of all information on the basis of business intelligence. By offering easy-to-use, reliable and evolving software systems, protel fulfils its obligation to keep IT simple.
Hotel software made in Germany
The company is headquartered in the German city of Dortmund, situated right in the centre of Europe between Paris and Berlin in one of the leading economic regions in the EU, the Rhine-Ruhr area. Cooperating with a dense network of international business partners and operating a branch in Dubai, protel is represented worldwide.
Almost 10,000 hotels and hotel management schools in 70 countries (including 3,000 SaaS registrations) attest to protel's high-level expertise, profound ingenuity and trusted reliability.
Powered by protel: four major firsts in the hotel industry:
- 1994: Launched the world's first windows-based hotel management system
- 2009: Launched bookatonce, world's first cloud-based hotel management system
- 2009: Launched bookatonce for iPhone, world's first native iOS hotel management app
- 2011: Launched world's first hotel management native iPad app (bookatonce, protel & protel Air)
Company Website: http://www.protel.net/
Gold Premium Sponsor
Company Description: Born in Japan more than a 140 ago Furukawa electric operates globally to offer the best solution in communications to your business. From twisted pair to fiber and active equipment, we are the ones who better understand your needs. With experience in a wide range of application we can support you best project’s aspiration.
Company Website: http://www.furukawalatam.com/
Company Description: Since 1985 HDL has been at the forefront of building automation, and is dedicated to the development of cutting edge automation solutions. Our product range encompasses both wired and wireless systems, enabling users to create a system which truly works for them. From features to appearance all of our solutions are fully customizable, and can be integrated into any situation or environment with ease. Our comprehensive and innovative product range is driven by the desire to create solutions which enable building operators to optimize their energy efficiency, while increasing their convenience, comfort, and security. At HDL we realize that economic and environmental balance is essential, that’s why a HDL automation solution is more than a product, it’s an investment in the future. To find out more, please visit: www.hdlautomation.com
Company Website: http://www.hdlautomation.com/
Company Description: ACT International (ACT Int’l) is the global technical and services arm of Advanced Computer Technology (ACT), a prominent System integration organization that has been leading the ICT industry for more than 30 years. Our unique ability to serve as a one-stop shop for hospitality solutions with dedicated, skilled and professional personnel for every operational area, has continuously generated satisfied customers worldwide.
Company Website: http://www.act-international.tech/
Company Description: Crave Interactive is a leading developer of Digital Guest Experience solutions for hotels. Crave’s cloud-based platform allows hotels to delight their guests via every digital channel; in-room tablets, guest owned devices, kiosks, and existing hotel apps. Crave’s platform supports a full range of guest services in multiple languages, including digital directory, F&B ordering, concierge and local area guides, spa services, smart room controls, communications, games, and entertainment. Crave is widely recognized as the world’s leading in-room tablet vendor, with client hotels worldwide from 40 to 4,000 rooms, with over 100 million hotel guest interactions occurring each year across Crave solutions.
Company Website: https://crave-emenu.com/
Company Description: Did you know over most of the technology of today’s wi-fi service providers was designed and built before tablets and smart phones even existed. Service providers don’t tell you this, but it is one reason why wi-fi is so high on your guest complaint list, as their systems struggle to cope. On average, 79% of devices on a hotel network are smart devices – does your current provider allow you to communicate directly to your guest on their trusted device? Danmagi is a new type of guest wi-fi service provider that is refreshingly transparent, honest and of high quality. Our technology has been built on a new type of platform for the new communication habits of your guests, regardless of type of device they bring. Our vision is straightforward: Reliable quality guest internet that is easy to join and really works. We will significantly reduce guest complaints on wi-fi, increase guest satisfaction and boost hotel revenues. Don’t have frustrated guests – come have a chat with us here at IHTF. ___________________________________________________________ Danmagi is a global provider of hotel wi-fi services. We have highly professional teams and offices in 3 continents; Latin America, EMEA and Asia Pacific, but can support our clients anywhere. We are built fully redundant as standard.
Company Website: http://www.danmagi.dk/en/home
MCOMS is one of the leading IT solution providers for the hospitality, cruise ship, healthcare, transportation and other industries. MCOMS has a large network of partners and regional offices in North America, Middle East and Africa, Europe and APAC.
MCOMS designs, develops and operates advanced IPTV, VOD, Mobile, Casting and Signage solutions for multiscreen environments, including applications for Smart TVs, set-top boxes, smartphones, tablets, laptops and digital signage monitors.
Company Website: http://www.mcoms.com
Company Description: Our award-winning portfolio of booking engine solutions, and outstanding web design and digital marketing services help you to differentiate your business in today’s increasingly competitive marketplace. Discover Your Full Potential We think our hotel partners are awesome, so we work tirelessly for them to discover their full potential. We do this by helping them regain control and earn more through their direct channel with our comprehensive expertise and award-winning product and services. Take Control of Your Direct Bookings It’s the main reason why each and every one of us at Roiback comes to work every day and what our hotel partners experience across our services and operations. We work with you to get to the nitty gritty of your business. This allows us to design custom-made solutions that deliver tangible results and provide a real answer to market demand.
Company Website: https://www.roiback.com/
Company Description: SYSTEMS /HOSPITALITY We’re driven by innovation. Guided by our insights into customer needs, we deliver industry-leading, next-generation electronic locking hospitality solutions without wires and without mechanical keys. By continually being first to anticipate market needs in a rapidly evolving marketplace, we set new standards in security, manageability and mobile access. www.saltohospitality.com SALTO Systems HQ, Spain Oiartzun, Spain Tel.: +34 943 344 550 Email: email@example.com
Company Website: http://www.saltosystems.com/
Company Description: UpsellGuru is a pre-arrival room up-selling system that enables guests to bid on upgrades. Additionally, guests can pre-book hotel services and amenities in advance of their arrivals. Headquartered in Germany, UpsellGuru works with 300+ properties around the world in increasing their revenue and guest experience.
Company Website: http://www.upsellguru.com/
XN Protel Systems
XN Protel Systems
Company Description: Xn protel Systems is a global hospitality management software company specialising in PMS, CRS, POS and AMS solutions. Its highly functional, cloud-native and open systems provide the latest technology and flexibility. They help world-class hospitality companies in over 50 countries to optimise revenue generation, simplify service operations and enhance the quality of guest communications. Xn protel’s next generation, global solutions are highly scalable, feature-rich and backed by outstanding customer service and support. Its dedicated team of highly experienced hotel, hospitality and technology experts work hard to understand customers’ needs and the issues they face. They provide the best advice, solutions and support so customers achieve their business goals. The company’s commitment to the Industry, its customers and its partners is to create and deliver open, cloud-native products that break down traditional technology and integration barriers. Xn protel takes pride in being easy to do business with.
Company Website: http://www.xnhotels.com/
SILVER PREMIUM SPONSOR
Company Description: Dinggly is an intelligent paging system that lets you deliver always-present levels of service without disturbing your guests. Dinggly’s user friendly call buttons can be applied to numerous tasks within the hospitality sector, including: - Obtaining service in unattended areas - Asking for assistance from meeting rooms - Organising staff to collect food orders - Requesting room service tray removal With Dinggly you can deliver the levels of service that bring customers back time and time again. The simplicity of Dinggly call buttons is complemented by Dinggalytics, a powerful analytics package that allows you to measure the performance of individual locations or staff members. Dinggly works over WiFi (and even far beyond it). Our pagers allow waiting staff to ‘grab’ calls for themselves, preventing multiple staff converging on one call. Plus you can receive real-time workload and responsiveness data on individual locations and staff members. To know more visit our website: http://www.dinggly.com/ See you in Singapore! Anthony Robins, CEO
Company Website: http://www.dinggly.com/
Company Description: Our Platform. Our History. Our People. Givex offers omnichannel POS, gift card, loyalty and stored value ticketing solutions which drive sales for our clients, help them better understand, reward and entice their customers and ultimately make better-informed business decisions. With over 16 billion transactions worldwide and counting, our goal is to empower our merchants with knowledge and knowhow by delivering high quality customer engagement solutions on time. Whether it’s 24/7 support or hassle-free upgrades, our clients know that they can count on us to provide everything necessary for their success.
Company Website: https://www.givex.com/
Hoteza Hospitality Software
Hoteza Hospitality Software
Company Description: Hoteza is an interactive, guest-facing solution for entertainment, information and communication set on various platforms controlled from one CMS. It includes IPTV solution, mobile & web app, in-room tablet app, online check-in solution, Digital Signage and High Speed Internet Access. Hoteza was created as a product of long experience in working in hospitality and IT, combining the valuable market experience and know-how in creating a product to bring together all guest-facing solutions into the same platform for a seamless experience for the guests. We like to make sure our solutions are very intuitive, easy to use and to maintain, and a pleasurable experience for the guest, providing them with a well-rounded service that will highlight their overall hotel stay. Hoteza team accumulates more than 30 years experience in the hospitality industry and has a network of partners in Europe, Middle East, Asia, Africa and South America regions. More than 500 hotels around the globe are Hoteza customers. The portfolio includes hotels operated by Kempinski, Radisson, ACCOR, Hilton, IHG, Wyndham, Corinthia, Rocco Forte, MGM, Hard Rock, Wanda and other international hotel chains.
Company Website: http://www.hoteza.com
Company Description: AsiaPay, a premier e-Payment solution and technology vendor. Founded in 2000, AsiaPay strives to bring advanced, secured, integrated, and cost-effective electronic payment processing solutions and services to banks and e-businesses around the world. Its services are in abundance, covering international credit card, debit card, bank account/net banking, wallet, over-the-counters, and other prepaid card payments. The company today operates in 14 operative offices in Asia with professional workforces of over 150. The company has close to 100 bank payment partners and almost 100 payment methods, and supports 12 transaction languages across its 144 processing currencies.
Company Website: http;//www.asiapay.com
Company Description: Established in 2000, Cherrypicks is a regional Mobile Technology and Mobile eCommerce leader specializing in smart city, augmented reality, artificial intelligence, eWallet and location intelligence. With disruptive O2O solutions as well as patent-pending products and technology inventions, Cherrypicks has won over 100 international and local awards including the WSA Mobile Global Champion and APICTA Winner Awards.
Company Website: https://www.cherrypicks.com/
Boosting hotel share of guest wallet. Guaranteed!
While filling hotel rooms with guests is important, increasing total guest value is equally fundamental in order to manage a healthy hotel. Guests spend much outside the hotel; money a hotel could potential get a share of. With direct data access to 120+ million unique airline travelers combined with a proprietary AI empowered closed-loop marketing platform, Epteca has boosted ancillary revenue for its clients across Europe. By creating a hyper-personalized Virtual Concierge based on big data, each guest is met with engaging destination information and carefully curated offers from brands and services which together increases the overall guest experience as well drives new revenue streams. Higher share of guest wallet is essential for every hotel in this competitive market, and Epteca is the only end-to-end, plug & play solution in the world based on big data and AI with best-in-class conversion rates. Guaranteed!
Company Website: http://www.epteca.com/en/home
Company Description: Helius is an emerging hospitality innovations company, with a passion and mission towards guest satisfaction and operational efficiency. Rooted from the guest frustrations and hotelier nightmares, we envisioned a unified hotel ecosystem that ensures the fulfilment of the cycle for guest satisfaction. With its unique approach and propriety solution, Helius Platform delivers intelligent and intuitive processes that enable hoteliers to achieve and sustain the highest quality standards coupled with exceeding guest expectations. Built on cloud, using mobile technology and Artificial Intelligence, Helius creates an open, transparent & collaborative environment, empowering staff with smart and sophisticated tools while enabling guests with an easy way to communicate with staff. Every hotel has experience and passion and we bring the expertise and innovation, together to help hoteliers create the wonderful story of a hotel with rich guest experience. The dynamic nature of Helius is perfect for all size hotels - be it a small boutique or a mega-resort or a global chain.
Company Website: www.helius.io
Company Description: HUNE launched the first digital lock in China in 1993. We are reputable high tech enterprise, authorized the honor of Intelligent Lock R&D centre by government. As a manufacture have daily capacity of 2200sets, we can offer card lock, keypad lock, fingerprint lock and cabinet lock for your projects . HUNE hotel card lock system is authorized by world famous PMS such as Fidelio and OPERA to secure the data and integration safety . We have ordinary, bluetooth or wifi function system. Hotel, resort or suit, you can always find your customize solution here. Running a enterprise is like operating the life. Credit is more valuable than capability. HUNE has been " Enterprise of Creditworthiness" for over 10 years. We respect all contracts and promises we made. And that is the reason why we can grow from a 20 people workshop to an national enterprise have over 300 staff.
Company Website: www.hunelock.com
Company Description: Intouch Data Pty Ltd is an Australian-based company that began operations in 2001 with the aim of utilizing hotel guest data to facilitate and track hotel direct marketing. The cornerstone of the business was built on extracting and consolidating data from property management systems (PMS) across a group of aligned hotels at cluster or group level. Intouch Data has transformed well beyond a single dimension, yet the basics remain intact. Today, Intouch Data provides a powerful suite of hotel software and services to individual hotels through to hotel chains. Our data extraction agent, Customer Relationship Management, Business Intelligence and Email Marketing applications are powerful aids to hotels which can also work collectively to provide hotels a turnkey solution for their data. Intouch Data assists other vendors in their quest for data from PMS and other hospitality systems. Our extraction, transform and load (ETL) services give vendors a simple solution to one of their major hurdles, getting their hands on the data they need in a ready-made format and delivered based on their requirements. OUR GLOBAL PORTFOLIO includes individual properties, hotel chains and industry vendors around the globe such as Accor, IHG, Shangri-La, Peninsula, Jumeirah, Pan Pacific, TravelClick, Stamford, Park Regis, DOMA, Hyatt INTOUCH DATA IN THE INDUSTRY Intouch Data is currently rolling out several solutions for Accor on a global basis consolidating our long-term partnership with Accor in Asia/Pacific. We have recently completed roll-out of BI for all the Pan Pacific portfolio which adds another complete chain using our BI application, HotelSnapShot. Intouch Data’s pipeline of work is substantial and our growth as a global provider will continue to increase at a rapid rate. Everything Intouch Data does is in-house with no out-sourcing, we own all our IP and we are flexible to the needs of our clients recognising no two hotels, groups or chains are the same.
Company Website: https://www.intouchdata.com/
Company Description: Since the year 2000, ResortSuite’s unique hospitality software solutions have helped some of the world’s most prestigious spas, clubs, hotels and resorts better manage their multi-service properties. Designed to promote operational excellence, ResortSuite offers flexible and fully integrated solutions to streamline operations, increase revenue and deliver exceptional guest experiences. ResortSuite’s modular solutions cover all hospitality facilities including SPA, PMS, CLUB, GOLF, F&B, CATERING, RETAIL and SKI. Detail-rich guest profiles including past reservations, services used, purchases, preferences and alerts, are centrally stored and shared across all departments, providing staff the ability personalize every interaction. Extended WEB, SOCIAL and MOBILE applications provide even more opportunities to drive business by giving guests full-access to book accommodations, spa treatments, dining, activities, classes, tee times and more all via your website or Facebook fan page. Other tools like ResortSuite CONNECT enable automated reservation / follow-up communications and help produce highly targeted e-marketing campaigns to promote future visits.
Company Website: www.resortsuite.com
Company Description: Techlive, the innovator in hospitality technology solutions. Our mission is to be the global leader in delivering cloud-based movie and linear TV content to hospitality and other B2B markets. Creators of the hospitality cloud VOD app – Airtime; which delivers a wide range of content direct to Smart TVs offering a true OTT solution.
Company Website: www.techlive.tv
VDA Group is a leading Italian company in the development of Room and Building Automation for the Residential and Hospitality industry.
Installations in 20+ countries, 7,000+ systems and 100,000+ active rooms. VDA Group manufactures internally all key hardware and develop custom tailored solutions to meet any specific requirement.
Company Website: www.vdagroup.com
Meinfo System L.L.C.
Meinfo System L.L.C.
Company Description: Our ELV solutions with Civil job include:
- Guest Room Management System (By HONEYWELL)
- CCTV, Control Room (Design and Built)
- Data Centre (Design and Built)
- Digital Signage
- Raised Flooring / cable tray.
- Access Control system
- Security solutions
- Video and Audio-conferencing solutions.
- Sound Reinforcement systems.
- ICT services & consultancy
- Structured Cabling-Telephone and Data (By PANDUIT)
- Fiber optic cabling.
- Wireless Solutions (By HP/RUCKUS/CISCO)
Company Website: http://www.meinfo.co/
IHTF Asia Edition 2019 boasts a range of exciting sponsorship and exhibition opportunities. Features include scheduled 1-2-1 meetings for private meetings with select members of the audience; targeted workshops, enabling suppliers to promote their solutions in interactive sessions; networking activities to raise your profile in the industry and a wide range of further sponsorship opportunities.
If you have a service or product you would like to showcase, please use the details below to make contact with our team.
Herdip Kaur, Forum Director
T: +44 (0) 207 936 6539