8:50 am Welcome address and chair’s opening remarks

Alejandro Gonzalez
Editor
Leasing Life
Session One – What does the Post-Covid Leasing Industry look like?
Chair: Alejandro Gonzalez, Editor, Leasing Life
9:00 am Opening keynote address: How Covid changed the industry?
For the past 2 years, we have been facing a challenging environment with new rules, trends and regulations impacting both our society and economy
- Which practices and trends will remain?
- What will the customers value going forward?
- What are the challenges of tomorrow?

Jochen Jehmlich
CEO
Societe Generale Equipment Finance
9:20 am Keynote address : Why flexibility is key to ensuring growth and success
The rate of change of customer experience and staff expectations has accelerated through the pandemic; and Cop26 has highlighted how far we still have to go to address the climate crisis. We don’t yet know where the new normal will settle. This presentation will cover:
- How to harness business flexibility by creating a harmonious tech ecosystem to readily respond to future change and improve customer experience.
- How digital solutions, including machine learning techniques, can enable operations optimisation, improving staff experience and increasing efficiency.

Andrew Flegg
Chief Technology Officer
Alfa
9:40 am The role of leasing in supporting the Real Economy during and post-COVID
- Our role as lessors
- Impact of the crisis on the different markets
- Support schemes by industry actors and governments
- What the future looks like

Pascal Layan
Deputy Chief Executive Officer
BNP Paribas Leasing Solutions
10:00 am Panel discussion and Q&A

Alejandro Gonzalez
Editor
Leasing Life

Florence Roussel Pollet
Chief Commercial Officer
Societe Generale Equipment Finance

Andrew Denton
CEO
Alfa

Pascal Layan
Deputy Chief Executive Officer
BNP Paribas Leasing Solutions
10:20 am Refreshment break
Session Two – What is the new Digital Zeitgeist?
Chair: Patrick Gouin, Executive Director, Invigors EMEA
10:50 am The Power of Scale for a Better Customer Experience
- Leveraging a global scale while creating a hyper local experience
- Scale as a critical advantage to fuel digital transformation
- Creating products starting with the customer at the center: work backwards to see what the shifts are that will enable business growth and growth of your partners going forward
- Knowing what the end user wants and needs and allowing customer input to influence and shape digital solutions
- Self-service through multiple channels
- Safe and simple payments in an “experience economy”
- Experience versus transaction, and premium versus value

Rafe Rosato
Chief Innovation Officer
DLL
11:10 am Back Office as (hidden) enabler for Business Transformation
- Back office – the underestimated success factor in business-driven transformations
- Target operating model of back office functions
- Challenges and success factors on the transformation roadmap

Horst Becker
Senior Manager, Financial Services
KPMG
11:30 am Panel Discussion

Ian Robertson
Executive Director
Invigors EMEA Ltd

Steve Taplin
Managing Director
HPD Lendscape

Mike Janse
COO
DLL

Horst Becker
Senior Manager, Financial Services
KPMG
12:05 pm Lunch
Session Three – What Lessons have we learned from the pandemic?
Chair: Patrick Gouin, Executive Director, Invigors EMEA
1:20 pm Finding opportunity in challenge
- The pandemic taught us we must innovate to survive in a crisis
- Now, as the world turns its attention back to solving the climate emergency and securing the net zero transition, the leasing industry must adapt again
- As the value of fossil fuel assets falls, many portfolios will be exposed to greater risk
- Our challenge is to redefine our relevance with our customers by supporting them to implement sustainable business solutions

Jason Skidmore
Chief Commercial Officer
3stepIT and BNP Paribas 3 Step IT
1:40 pm Does the Technology or Customer Behaviour drive business changes?

Colin Fleischmann
Director of Global Accounts and Business Development
Solifi
2:00 pm Building out your (Digital) inspection Infrastructure
- How to make your inspections process customer centric in a secure, compliant, controlled manner.
- Applying machine learning techniques to speed up operations and optimize analytics
- How to increase customer pleasure / success with ownership of performing inspections
- How Intrador gives clients global insights
- How Intrador helps you collecting data and reduces risk

Niels Spitters
CEO & Founder
Intrador
2:20 pm Panel Discussion

Patrick Gouin
Executive Director
Invigors

Colin Fleischmann
Director of Global Accounts and Business Development
Solifi

Niels Spitters
CEO & Founder
Intrador

Thomas Nokin
CEO
BASIKON

Jason Skidmore
Chief Commercial Officer
3stepIT and BNP Paribas 3 Step IT

Pascale Favre
Managing Director of the Technology Solutions International Business Line
BNP Paribas Leasing Solutions
2:50 pm Refreshment break
Session Four – What are the latest product innovations and disruptors in Leasing?
3:20 pm How Trends such as Servitization are Impacting the Asset Finance Industry and the Consequences for Industry & Technology Providers
- Discussion around the main trends in the asset-financing/-leasing industry including Electrification, Servitization, Telematics & Autonomous travel
- How the asset-financing/-leasing industry can take a lead in maximising the opportunities from these trends
- What are the biggest challenges the leasing industry will face in successfully mastering these opportunities?
- The consequences for industry providers, in particular for the technology providers

Jeffrey Andrews
Asset Finance Systems Solutions Specialist
FIS Global

Simon Harris
Owner
Motion Advisory GmbH
3:50 pm Empowering Customers With Data & Technology To Deliver Success
How Ritchie Bros. created RB Asset Solutions to help its clients improve their disposition process and maximize value
- Why Ritchie Bros. invested in technology for their clients
- What can you do with RB Asset Solutions
- How RB Asset Solutions helps companies to take better decisions (centralizing inventory data, sales channels, asset valuator, market trends)
- Customer case

Johan Lustig
Product Manager, Asset Valuation Services
Ritchie Bros. Asset Solutions

Luca Perlati
Coordinator EMEA
Ritchie Bros Asset Solutions
4:10 pm Mastering the combination of customization and standardization
- Understanding customer’s demand
- Online in a few steps to contract closing
- Partnering to support the sharing economy

Michiel van Ramesdonk
Sales Director International Key Accounts
PEAC Finance
4:30 pm Closing Panel Discussion

Andrew Denton
CEO
Alfa

Christian Sonneville
Strategic Account Manager Europe
Ritchie Bros. Asset Solutions

Johan Lustig
Product Manager, Asset Valuation Services
Ritchie Bros. Asset Solutions

Michiel van Ramesdonk
Sales Director International Key Accounts
PEAC Finance

Florence Roussel Pollet
Chief Commercial Officer
Societe Generale Equipment Finance

Pascal Layan
Deputy Chief Executive Officer
BNP Paribas Leasing Solutions
6:30 pm Pre- Awards Drinks Reception
7:30 pm LEASING LIFE AWARDS
Chaired by Andrew Denton, CEO, Alfa
SPONSORSHIP ENQUIRIES
To enquire about sponsorship opportunities at Digital Integration in Wealth Management, please contact:
Ray Giddings
T: +44 (0) 20 7936 6512
E: ray.giddings@arena-international.com
SPEAKING OPPORTUNITIES
For further information or to get involved you can contact the producer on:
Kim Palfrey
T: +44 (0) 20 7936 6960
E: kim.palfrey@arena-international.com