Retail Banking International Conference & Awards: A Virtual Experience

Virtual Event: 8:45am BST
24th June 2020

Awards

The Virtual Retail Banking Awards 2020 took place on 24th June.

The deadline for entries was at 5pm GMT on Friday 22nd May 2020.

 

The 2020 Winners:

 

Asia Pacific Retail Bank of the Year

Union Bank of the Philippines

 

European Retail Bank of the Year

Tinkoff Bank

 

Middle East Retail Bank of the Year

Emirates NBD

 

North American Retail Bank of the Year

Royal Bank of Canada

 

LatAm/Caribbean Retail Bank of the Year

Royal Bank of Canada

 

Most Disruptive Innovation of the Year

DBS

 

Retail Banking Security Innovation of the Year

Scotiabank

 

Product Innovation of the Year

Yillion Bank

 

Best Bank/Fintech partnership of the Year

United Arab Bank/Finastra

 

Best Payment Innovation of the Year

DBS

 

Best Service Innovation of the Year

DBS

 

Best use of Data Analytics of the Year

Absa

 

Best use of Digital Marketing and Social Media of the Year

Emirates NBD

 

Diversity and Inclusion Award

Safal Fasal

 

Excellence in Customer Centricity Award

Sberbank

 

Best Branch Strategy of the Year

DBS

 

Best Self Service Strategy of the Year

Cathay United Bank

 

Best Digital Strategy of the Year

DBS

 

Best Mobile Banking Strategy of the Year

HSBC

 

Best Customer Facing Technology of the Year

NatWest Group

 

Best IT Transformation and Innovation of the Year

Akbank

 

Best Loyalty Rewards Strategy of the Year

Royal Bank of Canada

 

Best Open Banking Strategy of the Year

NatWest Group

 

Best use of Online Banking of the Year

Cathay United Bank

 

Retail Banker of the year

Neil McLaughlin of Royal Bank of Canada

 

Global Retail Bank of the year

DBS

Sponsor Information

To enquire about sponsorship opportunities for the conference, please contact:

Ray Giddings
T: +44 (0)20 7936 6512
E: ray.giddings@arena-international.com

Speaker Information

To enquire about speaking opportunities for the virtual conference, please contact:

Amy Avanzato
T: +44 (0) 207 936 6607
E: Amy.Avanzato@arena-international.com