Jen was appointed the Group People and Productivity Director for Lloyds Banking Group in July 2017. She is responsible for leading the people function, managing sourcing and supply chain management, property and divestment and development in addition to managing the Group’s cost base. She is a member of the Group Executive Committee. Prior to her current role, Jen held the roles of Group Organisation Design and Cost Management Director, Group Customer Services Director and Managing Director, Retail Business Banking. Graduating from Oxford University, Jen has enjoyed a career spanning multiple industries, including banking, engineering and the airline sector. Jen is a non-executive director on the board of Lloyds Bank Corporate Markets and the Kent Community NHS Foundation Trust.
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