The award-winning Horizn platform helps banks and other financial institutions get ready for the digital customer, equipping both frontline employees and customers directly with the knowledge needed to improve the customer experience and dramatically increase digital adoption across all channels.
Horizn’s proprietary technology combines a simulator micro-learning methodology with gamified principles and advanced analytics. Horizn helps banks distribute product knowledge with employees, digital ambassadors, hip-to-hip with customers in-branch, in call centers, direct to customers online (bank.com),
and within marketing activities.
The platform extends across the full bank ecosystem:
employees, customers, in-branch, call center, digital ambassador, customer referrals, and marketing.
Using Horizn, banks globally have increased mobile adoption by 25% and reduced call center times by 45 seconds. Using our in-branch demo module with non-digital customers, banks have converted 20% of non-digital customers to mobile banking.
Arena’s business-to-business events offer a myriad of opportunities for sponsors and exhibitors to drive their businesses forward.
Our sponsorship packages help companies educate ther target market on key industry issues and spread brand awareness throughout the
If you want to discuss how we can help you generate leads and add-value to your corporate and brand image please contact:
+44 (0)20 7936 6948