Intouch Data Pty Ltd is an Australian-based company that began operations in 2001 with the aim of utilizing hotel guest data to facilitate and track hotel direct marketing.
The cornerstone of the business was built on extracting and consolidating data from property management systems (PMS) across a group of aligned hotels at cluster or group level.
Intouch Data has transformed well beyond a single dimension, yet the basics remain intact.
Today, Intouch Data provides a powerful suite of hotel software and services to individual hotels through to hotel chains. Our data extraction agent, Customer Relationship Management, Business Intelligence and Email Marketing applications are powerful aids to hotels which can also work collectively to provide hotels a turnkey solution for their data.
Intouch Data assists other vendors in their quest for data from PMS and other hospitality systems. Our extraction, transform and load (ETL) services give vendors a simple solution to one of their major hurdles, getting their hands on the data they need in a ready-made format and delivered based on their requirements.
OUR GLOBAL PORTFOLIO includes individual properties, hotel chains and industry vendors around the globe such as Accor, IHG, Shangri-La, Peninsula, Jumeirah, Pan Pacific, TravelClick, Stamford, Park Regis, DOMA, Hyatt
INTOUCH DATA IN THE INDUSTRY
Intouch Data is currently rolling out several solutions for Accor on a global basis consolidating our long-term partnership with Accor in Asia/Pacific. We have recently completed roll-out of BI for all the Pan Pacific portfolio which adds another complete chain using our BI application, HotelSnapShot. Intouch Data’s pipeline of work is substantial and our growth as a global provider will continue to increase at a rapid rate.
Everything Intouch Data does is in-house with no out-sourcing, we own all our IP and we are flexible to the needs of our clients recognising no two hotels, groups or chains are the same.
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